TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from nice very helpful but very confusing need something more easy
Date published: 2023-03-28
Rated 5 out of 5 by from EXCELLENT THEY DID MY TAX SMOOTHLY BEEN USING THEM FOR YEARS. THANK YOU.
Date published: 2023-03-28
Rated 5 out of 5 by from Great Better than anticipated I had an easy time and the user face was outstanding.
Date published: 2023-03-28
Rated 5 out of 5 by from Always great, simple and quick! Turbo Tax makes preparing and filing tax returns easy. I have been using this service for 17+ years, and recommend them to everyone!
Date published: 2023-03-28
Rated 4 out of 5 by from TURBO TAX IS EASY IT'S NOT EASY TO FIND WERE TO REPORT SOMETHINGS !!!!!!
Date published: 2023-03-28
Rated 4 out of 5 by from Data entry was easy and straight forward. Program did not prompt for solar energy credits. I had to search for form.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax Is The Bomb It takes a lot of the guess work out of filing. Easy to use!
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is tax friendly! I have no knowledge of tax filing, but with turbo tax, I felt confident during the entire process of filing. Thanks for the help.
Date published: 2023-03-28
Rated 3 out of 5 by from Turbo Tax has problems this year I filed two returns electronically for trusts. Both worked fine. They were accepted quickly. Each had K-1's attached. I did not notice that both of them were blank. After some time spent to determine why, I discovered that the returns showed that there was no distribution. For some reason I was not directed to the questions about distributions. I am now trying to use Turbo Tax to try and file amended returns for both. I cannot use electronic filing so I tried to print for mailing. When it printed for mailing the first page was the instructions for electronic filing and no instructions for where to mail etc. On one of the trusts I am getting 5 or 6 errors and it does not make sense as to what the problem is. I have used TT for many years, but am going to look around next year.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is Awesome I had great help from the Tax experts. they explained everything in detail and walked me through each step so there was no errors
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5105
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 3 out of 5 by from nice very helpful but very confusing need something more easy
Date published: 2023-03-28
Rated 5 out of 5 by from EXCELLENT THEY DID MY TAX SMOOTHLY BEEN USING THEM FOR YEARS. THANK YOU.
Date published: 2023-03-28
Rated 5 out of 5 by from Great Better than anticipated I had an easy time and the user face was outstanding.
Date published: 2023-03-28
Rated 5 out of 5 by from Always great, simple and quick! Turbo Tax makes preparing and filing tax returns easy. I have been using this service for 17+ years, and recommend them to everyone!
Date published: 2023-03-28
Rated 4 out of 5 by from TURBO TAX IS EASY IT'S NOT EASY TO FIND WERE TO REPORT SOMETHINGS !!!!!!
Date published: 2023-03-28
Rated 4 out of 5 by from Data entry was easy and straight forward. Program did not prompt for solar energy credits. I had to search for form.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax Is The Bomb It takes a lot of the guess work out of filing. Easy to use!
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is tax friendly! I have no knowledge of tax filing, but with turbo tax, I felt confident during the entire process of filing. Thanks for the help.
Date published: 2023-03-28
Rated 3 out of 5 by from Turbo Tax has problems this year I filed two returns electronically for trusts. Both worked fine. They were accepted quickly. Each had K-1's attached. I did not notice that both of them were blank. After some time spent to determine why, I discovered that the returns showed that there was no distribution. For some reason I was not directed to the questions about distributions. I am now trying to use Turbo Tax to try and file amended returns for both. I cannot use electronic filing so I tried to print for mailing. When it printed for mailing the first page was the instructions for electronic filing and no instructions for where to mail etc. On one of the trusts I am getting 5 or 6 errors and it does not make sense as to what the problem is. I have used TT for many years, but am going to look around next year.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is Awesome I had great help from the Tax experts. they explained everything in detail and walked me through each step so there was no errors
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5105