TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Multiple sources of income - EASY BUTTON I have multiple sources of income. LLCs, pension, social security, investments, and employment. TurboTax Premier allowed me to complete and file my taxes within just a couple of hours. Walked me through a couple of issues where I needed additional information and clarity on filing. Very happy with the process and the speed. I have used TurboTax for many years.
Date published: 2023-03-28
Rated 3 out of 5 by from Wasn't able to upload last year's materials. I had lots of issues with this version of TurboTax. Instead of trying to upsell me why don't you fix the issues.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes Filing Easier All good! Having used Turbo Tax before it gets even easier.
Date published: 2023-03-28
Rated 5 out of 5 by from easy, thorough, painless to use all good, thorough, easy to use and painless...and i got a refund!
Date published: 2023-03-28
Rated 5 out of 5 by from online help needed help with prior return. Beverly helped me by chat. she was great!
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax stuck There was a problem with last years taxes. My Turbo Tax program showed one line and with that I could pull up last years taxes and figure out the mistake.Six hour later I still haven't been able to amend last years taxes. Without being able to go to forms it takes forever to navigate the program.
Date published: 2023-03-28
Rated 5 out of 5 by from Used turbo tax for years - flawlessly I have always gotten quick response for questions I have during filing.
Date published: 2023-03-28
Rated 5 out of 5 by from Awesome easy way to file taxes Great way to file taxes, I've used it every year so far!!
Date published: 2023-03-28
Rated 4 out of 5 by from Way too many questions at the end of the return I liked using this format for my tax return this year, I normally buy the disc to do my taxes but this was easier. I purchased the MAX but I did not want to give all of the information about myself that they requested, I just don't feel safe doing that. The questions at the end of the tax return were never ending hopefully I don't have to do that next year. Over all I found the process very simple and easy to use. Thanks Turbo Tax for you help again this year
Date published: 2023-03-28
Rated 2 out of 5 by from Turbo Tax is expensive I always use Turbo Tax but may move in a different direction because of the price.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5102
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Multiple sources of income - EASY BUTTON I have multiple sources of income. LLCs, pension, social security, investments, and employment. TurboTax Premier allowed me to complete and file my taxes within just a couple of hours. Walked me through a couple of issues where I needed additional information and clarity on filing. Very happy with the process and the speed. I have used TurboTax for many years.
Date published: 2023-03-28
Rated 3 out of 5 by from Wasn't able to upload last year's materials. I had lots of issues with this version of TurboTax. Instead of trying to upsell me why don't you fix the issues.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes Filing Easier All good! Having used Turbo Tax before it gets even easier.
Date published: 2023-03-28
Rated 5 out of 5 by from easy, thorough, painless to use all good, thorough, easy to use and painless...and i got a refund!
Date published: 2023-03-28
Rated 5 out of 5 by from online help needed help with prior return. Beverly helped me by chat. she was great!
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax stuck There was a problem with last years taxes. My Turbo Tax program showed one line and with that I could pull up last years taxes and figure out the mistake.Six hour later I still haven't been able to amend last years taxes. Without being able to go to forms it takes forever to navigate the program.
Date published: 2023-03-28
Rated 5 out of 5 by from Used turbo tax for years - flawlessly I have always gotten quick response for questions I have during filing.
Date published: 2023-03-28
Rated 5 out of 5 by from Awesome easy way to file taxes Great way to file taxes, I've used it every year so far!!
Date published: 2023-03-28
Rated 4 out of 5 by from Way too many questions at the end of the return I liked using this format for my tax return this year, I normally buy the disc to do my taxes but this was easier. I purchased the MAX but I did not want to give all of the information about myself that they requested, I just don't feel safe doing that. The questions at the end of the tax return were never ending hopefully I don't have to do that next year. Over all I found the process very simple and easy to use. Thanks Turbo Tax for you help again this year
Date published: 2023-03-28
Rated 2 out of 5 by from Turbo Tax is expensive I always use Turbo Tax but may move in a different direction because of the price.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5102