TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from too confusing I had a terrible experience with TurboTax. This is the first year I filed and it was traumatizing. I know for a fact I was supposed to get the stimulus and they made my pay almost $100 when it says its supposed to be free. I am going to call tomorrow when business opens and complain because I may have just lost a lot of money due to the way this website works.
Date published: 2021-05-18
Rated 1 out of 5 by from horrible unable to download updates---fatal error. unable to e-file because unable to update!! very upsetting experience
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax It was a good experience. I didnt know I would need all of the additional information that I did. I waited until the last minute to file so I fault myself in part.
Date published: 2021-05-18
Rated 5 out of 5 by from VERY SIMPLE Walks you through all tax situations and reviews throughout the process.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Took away any confusion and made preparation simple!
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax i am happy with the service provided by turbo tax ok.
Date published: 2021-05-18
Rated 5 out of 5 by from Love TurboTax They walked me through it and it's my first time filing my taxes myself its really helpful for People who have never filed themselves!
Date published: 2021-05-18
Rated 1 out of 5 by from Tons of problems with file corruption. After restarting my returns 7 times (Literally just filed at 10:20pm on 5/17), I found out that if you try to import previous years, the file import will fail and if you proceed to import the PDF, you will run into an issue where after saving and exiting, you are unable to continue your return and TurboTax says that the file is corrupted. Searching for help on this yielded nothing except others with the same issue. It gets 1 star as I was eventually able to file...(even if I did completely skip itemized business expenses to get it done in time). :-/
Date published: 2021-05-18
Rated 4 out of 5 by from Turbotax is great but not perfect Turbotax greatly accelerates figuring and filing taxes and represents the state of the art. But it could do much better. The desktop products could seamlessly integrate with the cloud products so you could move back and forth, and between products like between quickbooks and turbotax. Its painfully obvious that different intuit development teams build their products in separated silos instead of as an integrated whole experience for obvious combinations of use cases. Its like a school student who you know could do A level work, but turns out B level homework and tests because they're just lazy or unmotivated.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is easy to follow Turbo tax is very detailed and easy to follow ~ instructions and leading guide is very helpful
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 510
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from too confusing I had a terrible experience with TurboTax. This is the first year I filed and it was traumatizing. I know for a fact I was supposed to get the stimulus and they made my pay almost $100 when it says its supposed to be free. I am going to call tomorrow when business opens and complain because I may have just lost a lot of money due to the way this website works.
Date published: 2021-05-18
Rated 1 out of 5 by from horrible unable to download updates---fatal error. unable to e-file because unable to update!! very upsetting experience
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax It was a good experience. I didnt know I would need all of the additional information that I did. I waited until the last minute to file so I fault myself in part.
Date published: 2021-05-18
Rated 5 out of 5 by from VERY SIMPLE Walks you through all tax situations and reviews throughout the process.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Took away any confusion and made preparation simple!
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax i am happy with the service provided by turbo tax ok.
Date published: 2021-05-18
Rated 5 out of 5 by from Love TurboTax They walked me through it and it's my first time filing my taxes myself its really helpful for People who have never filed themselves!
Date published: 2021-05-18
Rated 1 out of 5 by from Tons of problems with file corruption. After restarting my returns 7 times (Literally just filed at 10:20pm on 5/17), I found out that if you try to import previous years, the file import will fail and if you proceed to import the PDF, you will run into an issue where after saving and exiting, you are unable to continue your return and TurboTax says that the file is corrupted. Searching for help on this yielded nothing except others with the same issue. It gets 1 star as I was eventually able to file...(even if I did completely skip itemized business expenses to get it done in time). :-/
Date published: 2021-05-18
Rated 4 out of 5 by from Turbotax is great but not perfect Turbotax greatly accelerates figuring and filing taxes and represents the state of the art. But it could do much better. The desktop products could seamlessly integrate with the cloud products so you could move back and forth, and between products like between quickbooks and turbotax. Its painfully obvious that different intuit development teams build their products in separated silos instead of as an integrated whole experience for obvious combinations of use cases. Its like a school student who you know could do A level work, but turns out B level homework and tests because they're just lazy or unmotivated.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is easy to follow Turbo tax is very detailed and easy to follow ~ instructions and leading guide is very helpful
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 510