TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Easy to use. Have used for the past 5 years. Will use again.
Date published: 2023-03-29
Rated 5 out of 5 by from some issues of clarity and displaying of pages Overall great experience. Issue 1- Some areas in improting from investment company were unclear. Make it clear I have to go to the website myself first to allow export by clicking on the forms needing to be used and how for the company. I am sure each company is different. Issue 2- At the end after "viewing" my returns just before filing, the pages were displaying exceedingly large with no visible bottom and no slider on the right to get to the "File Return" option. Only after retrying over and over I finally tried to see the bottom by use Chromes zoom out ability. It is only then I was able to click on the advance buttons. Each time the next page opened I had to make it one step smaller to get the next Advancement button at the bottom. It was barely readable at 50% zoom but I finally hit the last button and my returns were e-filed. Slider or smaller but make the pages display properly from View to e-file steps. Thanks.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax forms Easier than doing taxes by yourself. They found me a credit that is only a few dollars once they deduct the fee to file for it. Not sure it's worth claiming but wasn't given a choice.
Date published: 2023-03-29
Rated 1 out of 5 by from Huge fee to file taxes on tiny income I searched for FREE tax preparation. TurboTax didnt give me their fee until I entered all the info.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Prepared taxes on my own with easy-to-follow guidance.
Date published: 2023-03-29
Rated 5 out of 5 by from turbo free review I have been using turbo tax for several years and have always found it easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax was simple TurboTax was simple to complete my 2 jobs and 1 business
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax is not excellent for active traders. I think I complained about this last year and it hasn't changed. I'm an active trader and had my 1099b's imported from TD Ameritrade. But TurboTax does not handle this information well. It asked me to review 60 trades all of which were written options. Reporting written options is done with no cost basis but Turbo Tax doesn't recognize this and furthermore doesn't even recognize that they are option trades not stock trades. And after changing the type to options it only offers "Sold" or "Expired" as the two options whereas when you close a written option you are actually buying back.
Date published: 2023-03-29
Rated 5 out of 5 by from I love turboTax I have used Turbo Tax for years and have never had any issues during my tax preparation they could not help me get through. Search features and examples are really good.
Date published: 2023-03-29
Rated 1 out of 5 by from Won';t let me edit form 8839 when doing my taxes trying to complete my taxes and when I run the review it tells me I have an error on form 8839 that Prior Year Form 8839 must be entered.. It gives me the box to check but when I check and then run the review again I am getting the same error. It won't let me go into the form itself and edit that box. I have tried to delete my kids and reenter the information but again I am getting the same error.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Easy to use. Have used for the past 5 years. Will use again.
Date published: 2023-03-29
Rated 5 out of 5 by from some issues of clarity and displaying of pages Overall great experience. Issue 1- Some areas in improting from investment company were unclear. Make it clear I have to go to the website myself first to allow export by clicking on the forms needing to be used and how for the company. I am sure each company is different. Issue 2- At the end after "viewing" my returns just before filing, the pages were displaying exceedingly large with no visible bottom and no slider on the right to get to the "File Return" option. Only after retrying over and over I finally tried to see the bottom by use Chromes zoom out ability. It is only then I was able to click on the advance buttons. Each time the next page opened I had to make it one step smaller to get the next Advancement button at the bottom. It was barely readable at 50% zoom but I finally hit the last button and my returns were e-filed. Slider or smaller but make the pages display properly from View to e-file steps. Thanks.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax forms Easier than doing taxes by yourself. They found me a credit that is only a few dollars once they deduct the fee to file for it. Not sure it's worth claiming but wasn't given a choice.
Date published: 2023-03-29
Rated 1 out of 5 by from Huge fee to file taxes on tiny income I searched for FREE tax preparation. TurboTax didnt give me their fee until I entered all the info.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Prepared taxes on my own with easy-to-follow guidance.
Date published: 2023-03-29
Rated 5 out of 5 by from turbo free review I have been using turbo tax for several years and have always found it easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax was simple TurboTax was simple to complete my 2 jobs and 1 business
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax is not excellent for active traders. I think I complained about this last year and it hasn't changed. I'm an active trader and had my 1099b's imported from TD Ameritrade. But TurboTax does not handle this information well. It asked me to review 60 trades all of which were written options. Reporting written options is done with no cost basis but Turbo Tax doesn't recognize this and furthermore doesn't even recognize that they are option trades not stock trades. And after changing the type to options it only offers "Sold" or "Expired" as the two options whereas when you close a written option you are actually buying back.
Date published: 2023-03-29
Rated 5 out of 5 by from I love turboTax I have used Turbo Tax for years and have never had any issues during my tax preparation they could not help me get through. Search features and examples are really good.
Date published: 2023-03-29
Rated 1 out of 5 by from Won';t let me edit form 8839 when doing my taxes trying to complete my taxes and when I run the review it tells me I have an error on form 8839 that Prior Year Form 8839 must be entered.. It gives me the box to check but when I check and then run the review again I am getting the same error. It won't let me go into the form itself and edit that box. I have tried to delete my kids and reenter the information but again I am getting the same error.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5090