TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Not user friendly like it once was Turbo tax was originally created for people who wanted to file their own taxes. You are now constant asked to upgrade. That is very annoying. I also had issues with importing 1099-B from broker to Turbo Tax. All data including control # were correct. I kept getting errors no matter what. I even tried a different computer. Contacted the Broker and Turbo Tax, neither one could fix the issue. Had to manually enter the data.
Date published: 2023-03-29
Rated 5 out of 5 by from Still a great option A LITTLE ANNOYING TO BE NICKLE AND DIMED AT EVERY TURN, BUT THIS IS A GOOD PROGRAM THAT IMPROVES YEAR OVER YEAR AND REALLY SHINES WHEN THEY HAVE YOUR PREVIOUS YEAR'S INFO.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is the only way to file your taxes My tax reporting changed this year and I did not need TurboTax premium. The TurboTax team was able to help me transfer over to the basic version. TurboTax is my preferred filing service.
Date published: 2023-03-29
Rated 5 out of 5 by from Great for W-2 Fast and easy. Have always trusted their service. Constant updates of the recent tax requirements.
Date published: 2023-03-29
Rated 5 out of 5 by from Always the best way to go! Last year I went to Jackson Hewitt and they really sucked.
Date published: 2023-03-29
Rated 5 out of 5 by from Excellent Fast and easy. Convenient. Would use it again. Recommend it to friends and family.
Date published: 2023-03-29
Rated 5 out of 5 by from TT is Great! Easy to use, with helpful tips. I've been using since 1990.
Date published: 2023-03-29
Rated 5 out of 5 by from TURBO TAX THAT WAS EASY AND FAST. THE PROGRAM GUIDE YOU THROUGH OF ALL THE PROCESS
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awesome It was easy, I will do it again for sure!! I recommend this to anyone!
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Peasy So easy to enter all my info. Left me feeling confident that my return was accurate and I got all deductions I was entitled to.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5089
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not user friendly like it once was Turbo tax was originally created for people who wanted to file their own taxes. You are now constant asked to upgrade. That is very annoying. I also had issues with importing 1099-B from broker to Turbo Tax. All data including control # were correct. I kept getting errors no matter what. I even tried a different computer. Contacted the Broker and Turbo Tax, neither one could fix the issue. Had to manually enter the data.
Date published: 2023-03-29
Rated 5 out of 5 by from Still a great option A LITTLE ANNOYING TO BE NICKLE AND DIMED AT EVERY TURN, BUT THIS IS A GOOD PROGRAM THAT IMPROVES YEAR OVER YEAR AND REALLY SHINES WHEN THEY HAVE YOUR PREVIOUS YEAR'S INFO.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is the only way to file your taxes My tax reporting changed this year and I did not need TurboTax premium. The TurboTax team was able to help me transfer over to the basic version. TurboTax is my preferred filing service.
Date published: 2023-03-29
Rated 5 out of 5 by from Great for W-2 Fast and easy. Have always trusted their service. Constant updates of the recent tax requirements.
Date published: 2023-03-29
Rated 5 out of 5 by from Always the best way to go! Last year I went to Jackson Hewitt and they really sucked.
Date published: 2023-03-29
Rated 5 out of 5 by from Excellent Fast and easy. Convenient. Would use it again. Recommend it to friends and family.
Date published: 2023-03-29
Rated 5 out of 5 by from TT is Great! Easy to use, with helpful tips. I've been using since 1990.
Date published: 2023-03-29
Rated 5 out of 5 by from TURBO TAX THAT WAS EASY AND FAST. THE PROGRAM GUIDE YOU THROUGH OF ALL THE PROCESS
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awesome It was easy, I will do it again for sure!! I recommend this to anyone!
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Peasy So easy to enter all my info. Left me feeling confident that my return was accurate and I got all deductions I was entitled to.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5089