TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from a very good trusted tool Seamless and accurate, good instructions - State instructions could use a little review and simplified
Date published: 2023-03-28
Rated 4 out of 5 by from turbo tax ok it's ok, convenient access to old taxes .........................
Date published: 2023-03-28
Rated 5 out of 5 by from Makes it easy and gives me confidence! As long as you have your tax information organized it a straight-forward process. I've used of the past 8 years.
Date published: 2023-03-28
Rated 2 out of 5 by from If doing a return for deceased go elsewhere In several places TurboTax assures that a deceased tax return can be e-filed. It is unable to and even tells you to check box c on the 1310 form which is not for those that have been appointed by the court as Personal Representative. IOW, tells you to lie, But even then there is no way to get it to e-file. It should be able to e-file if you sent the form 1310 to the IRS separately. If you do send it and tell TurboTax that you did that, it ignores it and gives you the only option to mail it.
Date published: 2023-03-28
Rated 1 out of 5 by from Why do ya'll charge so much ain't no reason turbotax needs to take a full fifth of my entire tax refund just for me to claim certain deductions, and then nitpick me about my AGI because I didn't use turbotax in 2021 for this exact reason: ya'll charge too much for your service for those of us who aren't rich enough to dodge taxes.
Date published: 2023-03-28
Rated 5 out of 5 by from Review Did not have many problems I feel some things can be better explained
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is perfect for filing our taxes. We completed the tax forms without any assistance. Have been using Turbo Tax for years.
Date published: 2023-03-28
Rated 5 out of 5 by from Easiest year ever! This year's version was better than ever; more helpful, better guide and great suggestions.
Date published: 2023-03-28
Rated 3 out of 5 by from turbo tax is ok no problems with app. very short and to the point.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax is Great TurboTax was helpful filing with multiple income streams and maximizing our deductions.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5088
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from a very good trusted tool Seamless and accurate, good instructions - State instructions could use a little review and simplified
Date published: 2023-03-28
Rated 4 out of 5 by from turbo tax ok it's ok, convenient access to old taxes .........................
Date published: 2023-03-28
Rated 5 out of 5 by from Makes it easy and gives me confidence! As long as you have your tax information organized it a straight-forward process. I've used of the past 8 years.
Date published: 2023-03-28
Rated 2 out of 5 by from If doing a return for deceased go elsewhere In several places TurboTax assures that a deceased tax return can be e-filed. It is unable to and even tells you to check box c on the 1310 form which is not for those that have been appointed by the court as Personal Representative. IOW, tells you to lie, But even then there is no way to get it to e-file. It should be able to e-file if you sent the form 1310 to the IRS separately. If you do send it and tell TurboTax that you did that, it ignores it and gives you the only option to mail it.
Date published: 2023-03-28
Rated 1 out of 5 by from Why do ya'll charge so much ain't no reason turbotax needs to take a full fifth of my entire tax refund just for me to claim certain deductions, and then nitpick me about my AGI because I didn't use turbotax in 2021 for this exact reason: ya'll charge too much for your service for those of us who aren't rich enough to dodge taxes.
Date published: 2023-03-28
Rated 5 out of 5 by from Review Did not have many problems I feel some things can be better explained
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is perfect for filing our taxes. We completed the tax forms without any assistance. Have been using Turbo Tax for years.
Date published: 2023-03-28
Rated 5 out of 5 by from Easiest year ever! This year's version was better than ever; more helpful, better guide and great suggestions.
Date published: 2023-03-28
Rated 3 out of 5 by from turbo tax is ok no problems with app. very short and to the point.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax is Great TurboTax was helpful filing with multiple income streams and maximizing our deductions.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5088