TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
Hozraci from
It was mostly easy, but it charged me for help
It went really well but when I had a small issue it said I could ask for help, and it charged me $193 for Turbo Tax Live Deluxe even though I never asked for that. It should have had a message before I talked to someone that said I would be charged so much for it.
Date published: 2023-03-28
Rated 5 out of 5 by
Katiejustdance from
So Easy!
I procrastinated for nothing...it was so simple!!!
Date published: 2023-03-28
Rated 5 out of 5 by
JJJaayyyyyyyyyy from
E Z
so fast. so smooth. will use again and again for years and years.
Date published: 2023-03-28
Rated 4 out of 5 by
tommyjjr from
Pretty easy way to efile
If you are low income it will help you find credits you might not have known were available.
Date published: 2023-03-28
Rated 5 out of 5 by
NJTeacher1 from
Great Program
Extremely user friendly with excellent support if needed.
Date published: 2023-03-28
Rated 1 out of 5 by
GreenHaterofTaxes from
i hate this app
never works correctly why do you suggest things that do not work
Date published: 2023-03-28
Rated 5 out of 5 by
Jalen1 from
Amazing!
Not one negative, every year is better than the last.
Date published: 2023-03-28
Rated 5 out of 5 by
DelftBlue from
Turbo Tax 2022
Been using this software since it was a church financial software. Improvements over the years have only enhanced the software and made it easier to use. One bone to pick which is a major irritant: We contribute to a lot of different charities (about 60). When it comes time to fill in the dollar amounts, I have to scroll down the entire list every time for each charity before I find the right one. It would be so much easier if all of these charities were automatically listed in alphabetical order!
Date published: 2023-03-28
Rated 5 out of 5 by
Edva the expert from
Turbo was patient with my reply
I was satisfied with Edva the live tax expert. She demonstrated politeness and patience.
Date published: 2023-03-28
Rated 4 out of 5 by
LTCUSARET from
NOT THE EASIEST RETURN I EVER FILED
TROUBLE MOVING SOME OF MY ACCOUNTS TO TURBO TAX BECAUSE THE SYSTEM IS CHANGING ALL THE TIME. SPENT MORE THAN I NEEDED FOR A SERVICE LEVEL I DID NOT REQUIRE OR UTILIZE.
All TurboTax® Offerings Reviews - Page 5083
Date published: 2023-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Hozraci from
It was mostly easy, but it charged me for help
It went really well but when I had a small issue it said I could ask for help, and it charged me $193 for Turbo Tax Live Deluxe even though I never asked for that. It should have had a message before I talked to someone that said I would be charged so much for it.
Date published: 2023-03-28
Rated 5 out of 5 by
Katiejustdance from
So Easy!
I procrastinated for nothing...it was so simple!!!
Date published: 2023-03-28
Rated 5 out of 5 by
JJJaayyyyyyyyyy from
E Z
so fast. so smooth. will use again and again for years and years.
Date published: 2023-03-28
Rated 4 out of 5 by
tommyjjr from
Pretty easy way to efile
If you are low income it will help you find credits you might not have known were available.
Date published: 2023-03-28
Rated 5 out of 5 by
NJTeacher1 from
Great Program
Extremely user friendly with excellent support if needed.
Date published: 2023-03-28
Rated 1 out of 5 by
GreenHaterofTaxes from
i hate this app
never works correctly why do you suggest things that do not work
Date published: 2023-03-28
Rated 5 out of 5 by
Jalen1 from
Amazing!
Not one negative, every year is better than the last.
Date published: 2023-03-28
Rated 5 out of 5 by
DelftBlue from
Turbo Tax 2022
Been using this software since it was a church financial software. Improvements over the years have only enhanced the software and made it easier to use. One bone to pick which is a major irritant: We contribute to a lot of different charities (about 60). When it comes time to fill in the dollar amounts, I have to scroll down the entire list every time for each charity before I find the right one. It would be so much easier if all of these charities were automatically listed in alphabetical order!
Date published: 2023-03-28
Rated 5 out of 5 by
Edva the expert from
Turbo was patient with my reply
I was satisfied with Edva the live tax expert. She demonstrated politeness and patience.
Date published: 2023-03-28
Rated 4 out of 5 by
LTCUSARET from
NOT THE EASIEST RETURN I EVER FILED
TROUBLE MOVING SOME OF MY ACCOUNTS TO TURBO TAX BECAUSE THE SYSTEM IS CHANGING ALL THE TIME. SPENT MORE THAN I NEEDED FOR A SERVICE LEVEL I DID NOT REQUIRE OR UTILIZE.
All TurboTax® Offerings Reviews - Page 5083
Date published: 2023-03-28