TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Davemd1 from
great help, tough process, but manageable
lots of questions. had points and refinanced, other issues, but all worked out
Date published: 2023-03-29
Rated 5 out of 5 by
mark108108 from
Great service, did my taxes in under 2 hours
Had a great experience with TurboTax. Filed my taxes in under 2 hours and they handled all the details
Date published: 2023-03-29
Rated 5 out of 5 by
Saltine22 from
TurboTax is Great!!!
I love how TurboTax walks you through everything. I feel confident that I will get the maximum benefits using TurboTax.
Date published: 2023-03-29
Rated 5 out of 5 by
DWAYNE01 from
Lilas
Like always they were awesome in handling my taxes
Date published: 2023-03-29
Rated 5 out of 5 by
Taxing 2022 from
Well Done!
Thank you for all the assistance in preparing my returns for filing. Sure takes a load off! Going thru this filing is self explanatory and if you don't understand anything, it is explained.
Date published: 2023-03-29
Rated 5 out of 5 by
jeb43567890 from
Easy to use
Easy to use. Have used for the past 5 years. Will use again.
Date published: 2023-03-29
Rated 5 out of 5 by
yep its me again from
some issues of clarity and displaying of pages
Overall great experience. Issue 1- Some areas in improting from investment company were unclear. Make it clear I have to go to the website myself first to allow export by clicking on the forms needing to be used and how for the company. I am sure each company is different. Issue 2- At the end after "viewing" my returns just before filing, the pages were displaying exceedingly large with no visible bottom and no slider on the right to get to the "File Return" option. Only after retrying over and over I finally tried to see the bottom by use Chromes zoom out ability. It is only then I was able to click on the advance buttons. Each time the next page opened I had to make it one step smaller to get the next Advancement button at the bottom. It was barely readable at 50% zoom but I finally hit the last button and my returns were e-filed. Slider or smaller but make the pages display properly from View to e-file steps. Thanks.
Date published: 2023-03-29
Rated 4 out of 5 by
Firnalph from
Turbo Tax forms
Easier than doing taxes by yourself. They found me a credit that is only a few dollars once they deduct the fee to file for it. Not sure it's worth claiming but wasn't given a choice.
Date published: 2023-03-29
Rated 1 out of 5 by
MarioDDDDDDDD from
Huge fee to file taxes on tiny income
I searched for FREE tax preparation. TurboTax didnt give me their fee until I entered all the info.
Date published: 2023-03-29
Rated 5 out of 5 by
Umor from
Easy to use
Prepared taxes on my own with easy-to-follow guidance.
All TurboTax® Offerings Reviews - Page 5082
Date published: 2023-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Davemd1 from
great help, tough process, but manageable
lots of questions. had points and refinanced, other issues, but all worked out
Date published: 2023-03-29
Rated 5 out of 5 by
mark108108 from
Great service, did my taxes in under 2 hours
Had a great experience with TurboTax. Filed my taxes in under 2 hours and they handled all the details
Date published: 2023-03-29
Rated 5 out of 5 by
Saltine22 from
TurboTax is Great!!!
I love how TurboTax walks you through everything. I feel confident that I will get the maximum benefits using TurboTax.
Date published: 2023-03-29
Rated 5 out of 5 by
DWAYNE01 from
Lilas
Like always they were awesome in handling my taxes
Date published: 2023-03-29
Rated 5 out of 5 by
Taxing 2022 from
Well Done!
Thank you for all the assistance in preparing my returns for filing. Sure takes a load off! Going thru this filing is self explanatory and if you don't understand anything, it is explained.
Date published: 2023-03-29
Rated 5 out of 5 by
jeb43567890 from
Easy to use
Easy to use. Have used for the past 5 years. Will use again.
Date published: 2023-03-29
Rated 5 out of 5 by
yep its me again from
some issues of clarity and displaying of pages
Overall great experience. Issue 1- Some areas in improting from investment company were unclear. Make it clear I have to go to the website myself first to allow export by clicking on the forms needing to be used and how for the company. I am sure each company is different. Issue 2- At the end after "viewing" my returns just before filing, the pages were displaying exceedingly large with no visible bottom and no slider on the right to get to the "File Return" option. Only after retrying over and over I finally tried to see the bottom by use Chromes zoom out ability. It is only then I was able to click on the advance buttons. Each time the next page opened I had to make it one step smaller to get the next Advancement button at the bottom. It was barely readable at 50% zoom but I finally hit the last button and my returns were e-filed. Slider or smaller but make the pages display properly from View to e-file steps. Thanks.
Date published: 2023-03-29
Rated 4 out of 5 by
Firnalph from
Turbo Tax forms
Easier than doing taxes by yourself. They found me a credit that is only a few dollars once they deduct the fee to file for it. Not sure it's worth claiming but wasn't given a choice.
Date published: 2023-03-29
Rated 1 out of 5 by
MarioDDDDDDDD from
Huge fee to file taxes on tiny income
I searched for FREE tax preparation. TurboTax didnt give me their fee until I entered all the info.
Date published: 2023-03-29
Rated 5 out of 5 by
Umor from
Easy to use
Prepared taxes on my own with easy-to-follow guidance.
All TurboTax® Offerings Reviews - Page 5082
Date published: 2023-03-29