TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from great help, tough process, but manageable lots of questions. had points and refinanced, other issues, but all worked out
Date published: 2023-03-29
Rated 5 out of 5 by from Great service, did my taxes in under 2 hours Had a great experience with TurboTax. Filed my taxes in under 2 hours and they handled all the details
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is Great!!! I love how TurboTax walks you through everything. I feel confident that I will get the maximum benefits using TurboTax.
Date published: 2023-03-29
Rated 5 out of 5 by from Lilas Like always they were awesome in handling my taxes
Date published: 2023-03-29
Rated 5 out of 5 by from Well Done! Thank you for all the assistance in preparing my returns for filing. Sure takes a load off! Going thru this filing is self explanatory and if you don't understand anything, it is explained.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Easy to use. Have used for the past 5 years. Will use again.
Date published: 2023-03-29
Rated 5 out of 5 by from some issues of clarity and displaying of pages Overall great experience. Issue 1- Some areas in improting from investment company were unclear. Make it clear I have to go to the website myself first to allow export by clicking on the forms needing to be used and how for the company. I am sure each company is different. Issue 2- At the end after "viewing" my returns just before filing, the pages were displaying exceedingly large with no visible bottom and no slider on the right to get to the "File Return" option. Only after retrying over and over I finally tried to see the bottom by use Chromes zoom out ability. It is only then I was able to click on the advance buttons. Each time the next page opened I had to make it one step smaller to get the next Advancement button at the bottom. It was barely readable at 50% zoom but I finally hit the last button and my returns were e-filed. Slider or smaller but make the pages display properly from View to e-file steps. Thanks.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax forms Easier than doing taxes by yourself. They found me a credit that is only a few dollars once they deduct the fee to file for it. Not sure it's worth claiming but wasn't given a choice.
Date published: 2023-03-29
Rated 1 out of 5 by from Huge fee to file taxes on tiny income I searched for FREE tax preparation. TurboTax didnt give me their fee until I entered all the info.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Prepared taxes on my own with easy-to-follow guidance.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5082
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great help, tough process, but manageable lots of questions. had points and refinanced, other issues, but all worked out
Date published: 2023-03-29
Rated 5 out of 5 by from Great service, did my taxes in under 2 hours Had a great experience with TurboTax. Filed my taxes in under 2 hours and they handled all the details
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is Great!!! I love how TurboTax walks you through everything. I feel confident that I will get the maximum benefits using TurboTax.
Date published: 2023-03-29
Rated 5 out of 5 by from Lilas Like always they were awesome in handling my taxes
Date published: 2023-03-29
Rated 5 out of 5 by from Well Done! Thank you for all the assistance in preparing my returns for filing. Sure takes a load off! Going thru this filing is self explanatory and if you don't understand anything, it is explained.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Easy to use. Have used for the past 5 years. Will use again.
Date published: 2023-03-29
Rated 5 out of 5 by from some issues of clarity and displaying of pages Overall great experience. Issue 1- Some areas in improting from investment company were unclear. Make it clear I have to go to the website myself first to allow export by clicking on the forms needing to be used and how for the company. I am sure each company is different. Issue 2- At the end after "viewing" my returns just before filing, the pages were displaying exceedingly large with no visible bottom and no slider on the right to get to the "File Return" option. Only after retrying over and over I finally tried to see the bottom by use Chromes zoom out ability. It is only then I was able to click on the advance buttons. Each time the next page opened I had to make it one step smaller to get the next Advancement button at the bottom. It was barely readable at 50% zoom but I finally hit the last button and my returns were e-filed. Slider or smaller but make the pages display properly from View to e-file steps. Thanks.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax forms Easier than doing taxes by yourself. They found me a credit that is only a few dollars once they deduct the fee to file for it. Not sure it's worth claiming but wasn't given a choice.
Date published: 2023-03-29
Rated 1 out of 5 by from Huge fee to file taxes on tiny income I searched for FREE tax preparation. TurboTax didnt give me their fee until I entered all the info.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Prepared taxes on my own with easy-to-follow guidance.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5082