TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Generally Great Product, just needs some tweaks AAs always, TurboTax is good tax software, consistently thorough and pretty easy to use. There are some annoying time thieves which require the user to answer again previously completed areas every single time the user goes back to review said area. And switching from Forms to Interview usually requires the same repeating of answers. I'd like to see a MUCH 'tighter' search, enabling the user to get to the specific screen within a major topic (such as Schedule C, when the user wants to go directly TO expenses, but has to start at the beginning of the business interview.) Another peeve concerns effective searching for topics which in previous years were easy to find. This year, I had to Google "enter SEP contributions in TurboTax" since neither the TT search nor the TT help actually answered my question. Again, TurboTax IS the product I continue to choose. I just want the software to be more responsive.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to Use! I found it very easy to use and to input the necessary information to file my taxes.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax really helps It was a great experience I will be coming back every year
Date published: 2023-03-29
Rated 5 out of 5 by from Taxes Helped me find all possible write offs and get my taxes done.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is wonderful! I have used them for years I have used TurboTax for years. They are very easy and efficient.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax is great It's easy to use. Guides you step by step and compares the best deduction
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is Excellent Excellent product that leads you through the entire process easily, efficiently, and with assistance along the way!
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax did an excellent on my complex return My return contained NIT tax, passive loss carry-over, at risk limitation, installment sales and business Sch C and it handled everything perfectly
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Easy to use and affordable. Thorough with step by step instructions.
Date published: 2023-03-29
Rated 5 out of 5 by from Making it easy. Turbo Tax makes it easy and they have your back when you lose all of your data with a computer crash.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5077
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Generally Great Product, just needs some tweaks AAs always, TurboTax is good tax software, consistently thorough and pretty easy to use. There are some annoying time thieves which require the user to answer again previously completed areas every single time the user goes back to review said area. And switching from Forms to Interview usually requires the same repeating of answers. I'd like to see a MUCH 'tighter' search, enabling the user to get to the specific screen within a major topic (such as Schedule C, when the user wants to go directly TO expenses, but has to start at the beginning of the business interview.) Another peeve concerns effective searching for topics which in previous years were easy to find. This year, I had to Google "enter SEP contributions in TurboTax" since neither the TT search nor the TT help actually answered my question. Again, TurboTax IS the product I continue to choose. I just want the software to be more responsive.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to Use! I found it very easy to use and to input the necessary information to file my taxes.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax really helps It was a great experience I will be coming back every year
Date published: 2023-03-29
Rated 5 out of 5 by from Taxes Helped me find all possible write offs and get my taxes done.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is wonderful! I have used them for years I have used TurboTax for years. They are very easy and efficient.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax is great It's easy to use. Guides you step by step and compares the best deduction
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is Excellent Excellent product that leads you through the entire process easily, efficiently, and with assistance along the way!
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax did an excellent on my complex return My return contained NIT tax, passive loss carry-over, at risk limitation, installment sales and business Sch C and it handled everything perfectly
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Easy to use and affordable. Thorough with step by step instructions.
Date published: 2023-03-29
Rated 5 out of 5 by from Making it easy. Turbo Tax makes it easy and they have your back when you lose all of your data with a computer crash.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5077