TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax 2022 This year's process was smooth and easy. It continues to get better each year.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is a time-saver Great program. Easy to maneuver through and always a drop down if you don't quite understand what you need to do. Information was helpful and the entire program was fast
Date published: 2023-03-28
Rated 3 out of 5 by from Not enough tips on how to find answers You asked for clarification on some of the forms that I uploaded. Good. But no clear way to tell exactly what forms those were. A pic of the uploaded form would help.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax was great It was detailed yet intuitive. Easy as could be :-)
Date published: 2023-03-28
Rated 1 out of 5 by from Greedy, greedy, greedy I bought the intuit Turbo tax from costco thinking I was getting it without having to pay for the State to efile Thats why I bought it. $25.00 dollars to efile the state while the fed is free to efile. Read the fine print. It allows you to do the state but to efile is another $25.00. Keep throwing money at you guys always trying to get more!!!! Price keeps going up more and more. ALso if you wait longer it charges you more. My kids I can do for free, but if you don't know that you would end up paying $25.00 for each kid for the basic platform. Very Low you are for that move.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy Peasy Took less than 30 minutes! Each year we have used TT and every year it is FAST and Reliable
Date published: 2023-03-28
Rated 3 out of 5 by from Marginal explanations were not very comprehensive and found it difficult to navigate and find some categories like general casualty losses, particularly as it relates to automobiles.
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE. Awesome program that goes through all the details.
Date published: 2023-03-28
Rated 2 out of 5 by from Like Turbotax less every year I hate all the surprise filing fees and program fees at the end. Plus, it doesn't handle K-1 forms very well and its always frustrating to make it work.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy and fast Nice easy user interface - suprised how user friendly it was
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5076
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax 2022 This year's process was smooth and easy. It continues to get better each year.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is a time-saver Great program. Easy to maneuver through and always a drop down if you don't quite understand what you need to do. Information was helpful and the entire program was fast
Date published: 2023-03-28
Rated 3 out of 5 by from Not enough tips on how to find answers You asked for clarification on some of the forms that I uploaded. Good. But no clear way to tell exactly what forms those were. A pic of the uploaded form would help.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax was great It was detailed yet intuitive. Easy as could be :-)
Date published: 2023-03-28
Rated 1 out of 5 by from Greedy, greedy, greedy I bought the intuit Turbo tax from costco thinking I was getting it without having to pay for the State to efile Thats why I bought it. $25.00 dollars to efile the state while the fed is free to efile. Read the fine print. It allows you to do the state but to efile is another $25.00. Keep throwing money at you guys always trying to get more!!!! Price keeps going up more and more. ALso if you wait longer it charges you more. My kids I can do for free, but if you don't know that you would end up paying $25.00 for each kid for the basic platform. Very Low you are for that move.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy Peasy Took less than 30 minutes! Each year we have used TT and every year it is FAST and Reliable
Date published: 2023-03-28
Rated 3 out of 5 by from Marginal explanations were not very comprehensive and found it difficult to navigate and find some categories like general casualty losses, particularly as it relates to automobiles.
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE. Awesome program that goes through all the details.
Date published: 2023-03-28
Rated 2 out of 5 by from Like Turbotax less every year I hate all the surprise filing fees and program fees at the end. Plus, it doesn't handle K-1 forms very well and its always frustrating to make it work.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy and fast Nice easy user interface - suprised how user friendly it was
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5076