TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
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Rated 2 out of 5 by
ChrisM44 from
very unhappy that returns were rejected.
how am i supposed to verify the PIN number for e-Filing? i've checked the AGI six times now to ensure it matches what I submitted for 2020 tax return, ... so where is the problem?
Date published: 2022-04-19
Rated 5 out of 5 by
Joce2022 from
Been Using Turbo Tax FOor Years
I absolutely love TurboTax as someone who is an employee and self employed. It makes everything so smooth and easy.
Date published: 2022-04-19
Rated 4 out of 5 by
Leekyle from
Great, helpful tool
I like the turbo, easy and helpful tool when needed help.
Date published: 2022-04-19
Rated 5 out of 5 by
Jacks8976 from
TurboTax is detailed and helpful
I have used TurboTax for the last few years. I really enjoy having a service that gives me a step by step walk through of everything I need to know. I love the ease of this service especially compared to the tense stressful memories I have of my parents doing their taxes growing up. I will keep using this! It definitely beats staring at the free fillable form and crying.
Date published: 2022-04-19
Rated 2 out of 5 by
null from
was not helpfull and did not solve my question
I DID NOT HAD A GOOD EXPERIENCE WITH YOUR EMPLOYEE BECAUSE SHE NOT ONLY DID NOT KNOW HOW TO HELP ME BUT WAS RUDE AND IGNOR ME TOTALLY EVERY TIME I ASK A QUESTION. SO THAT WAS RUDE. she was taking 2 times thru the same steps and I let her know and she tells me NO we haven't done this part and please click on the high light area for me " even tho I was doing it. any ways ATTITUDE BAD CUSTOMER SERVICE I hope management really talks to her. her name BERTHA
Date published: 2022-04-19
Rated 5 out of 5 by
Basic Beats from
Turbo Tax is the solution to your tax problems!
It was simple and easy, I had no reason to be so scared (from owing back taxes from last year), Turbo Tax solved everything!
Date published: 2022-04-19
Rated 5 out of 5 by
MicaLei69 from
The phone specialist was great!
Sherria did everything she could to help with a service code. It never worked, but she gave me a way to ask for refund by email. She never made me feel rushed and even though the software was frustrating, her help left me wanting use TurboTax again next year.
Date published: 2022-04-19
Rated 5 out of 5 by
Hama Beetle from
simple
Simple. straight forward. A bit pricey if you do more than the basics that you most likely will not use, but good for peace of mind. I will continue to use it every year.
Date published: 2022-04-19
Rated 5 out of 5 by
Arizona TT from
The only way I do my taxes
I rely on Turbo tax to provide me with the latest updates and changes. There is always something new that I am learning about regarding the latest tax laws. Great product and kudos to the team designing it's comprehensive features. I highly recommend Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by
Rob Wells from
TurboTax Review
The wizards were helpful to collect the data while filling out the forms. I was impressed with the Maximize My Benefits feature as it seems to help me fill sections I might have overlooked.
All TurboTax® Offerings Reviews - Page 508
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
ChrisM44 from
very unhappy that returns were rejected.
how am i supposed to verify the PIN number for e-Filing? i've checked the AGI six times now to ensure it matches what I submitted for 2020 tax return, ... so where is the problem?
Date published: 2022-04-19
Rated 5 out of 5 by
Joce2022 from
Been Using Turbo Tax FOor Years
I absolutely love TurboTax as someone who is an employee and self employed. It makes everything so smooth and easy.
Date published: 2022-04-19
Rated 4 out of 5 by
Leekyle from
Great, helpful tool
I like the turbo, easy and helpful tool when needed help.
Date published: 2022-04-19
Rated 5 out of 5 by
Jacks8976 from
TurboTax is detailed and helpful
I have used TurboTax for the last few years. I really enjoy having a service that gives me a step by step walk through of everything I need to know. I love the ease of this service especially compared to the tense stressful memories I have of my parents doing their taxes growing up. I will keep using this! It definitely beats staring at the free fillable form and crying.
Date published: 2022-04-19
Rated 2 out of 5 by
null from
was not helpfull and did not solve my question
I DID NOT HAD A GOOD EXPERIENCE WITH YOUR EMPLOYEE BECAUSE SHE NOT ONLY DID NOT KNOW HOW TO HELP ME BUT WAS RUDE AND IGNOR ME TOTALLY EVERY TIME I ASK A QUESTION. SO THAT WAS RUDE. she was taking 2 times thru the same steps and I let her know and she tells me NO we haven't done this part and please click on the high light area for me " even tho I was doing it. any ways ATTITUDE BAD CUSTOMER SERVICE I hope management really talks to her. her name BERTHA
Date published: 2022-04-19
Rated 5 out of 5 by
Basic Beats from
Turbo Tax is the solution to your tax problems!
It was simple and easy, I had no reason to be so scared (from owing back taxes from last year), Turbo Tax solved everything!
Date published: 2022-04-19
Rated 5 out of 5 by
MicaLei69 from
The phone specialist was great!
Sherria did everything she could to help with a service code. It never worked, but she gave me a way to ask for refund by email. She never made me feel rushed and even though the software was frustrating, her help left me wanting use TurboTax again next year.
Date published: 2022-04-19
Rated 5 out of 5 by
Hama Beetle from
simple
Simple. straight forward. A bit pricey if you do more than the basics that you most likely will not use, but good for peace of mind. I will continue to use it every year.
Date published: 2022-04-19
Rated 5 out of 5 by
Arizona TT from
The only way I do my taxes
I rely on Turbo tax to provide me with the latest updates and changes. There is always something new that I am learning about regarding the latest tax laws. Great product and kudos to the team designing it's comprehensive features. I highly recommend Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by
Rob Wells from
TurboTax Review
The wizards were helpful to collect the data while filling out the forms. I was impressed with the Maximize My Benefits feature as it seems to help me fill sections I might have overlooked.
All TurboTax® Offerings Reviews - Page 508
Date published: 2022-04-19