TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 1 out of 5 by
Bre Ee from
In need of upgrades
Customer service was amazing however, the I had to purchase another tax program for my business due to the original order I purchased was only for Windows. When I inquired and requested that the agent review the new service she advised me that I could use the home business to file my partnership k-1 schedule with this second service she charged me for. Only to find out after using the code that I could not and had to go out and purchase a new computer to use the original program I already had. Turbo tax should develop an online business filing software for Mac and not just windows and PC's. Furthermore, I am out of a few hundred dollars due to their team members not understanding all of the capabilities that each filing software is capable of handling.
Date published: 2023-03-29
Rated 4 out of 5 by
Nicci1 from
Turbo Tax
I had no problems with filling out my taxes however, I purchased Turbo Tax Deluxe and thought it included a free state return... apparently I was wrong as I had to pay for my state return to be filed.
Date published: 2023-03-29
Rated 4 out of 5 by
davidFerd8390mark from
i had to pay to file taxes - disabled vet
i don't know why i have to pay since I am exempt from taxes and I am a disabled vet
Date published: 2023-03-29
Rated 5 out of 5 by
SGSC from
Been Using for YEARS!!
Best tax app ever. Easy and simple, just follow the instructions!
Date published: 2023-03-29
Rated 5 out of 5 by
lsnel21 from
Turbo Tax was great
I was able to follow Turbo Tax instructions without any additional help. It was very professionally done.
Date published: 2023-03-29
Rated 5 out of 5 by
null from
So Easy!
The 2023 Turbo Tax user interface is so easy to navigate! I completed my taxes in about 1 hour and had no trouble inputting data. One feature I love is the "search" option. I type the name of the form I have a question about and Turbo Tax gives me a link to jump to that section of the process. Then it reroutes me back to my latest entry so that I don't have to keep track of where I left off. So easy!
Date published: 2023-03-29
Rated 3 out of 5 by
BobKat1 from
Glitches Galore
I used to adore Turbo Tax, but now? Every year it's something very frustrating and time consuming to solve. This year I encountered a requirement to enter passwords that did not exist, lock ups that were inexplicable, especially the lock up at printing the return. Thank God for the internet of people equally frustrated, sharing their resolutions.
Date published: 2023-03-29
Rated 5 out of 5 by
Lucy5060 from
Turbo tax is amazing
I have been filing my taxes with turbotax for over 7 years and I am yet to be disappointed. Thank you turbotax.
Date published: 2023-03-29
Rated 5 out of 5 by
Pegwolf from
Great!
Easy and quick, everything made simple to understand
Date published: 2023-03-29
Rated 1 out of 5 by
Ewsedor from
too many fees
Seems like Turbo Tax is getting more and more expensive. Not as good as a small time accountant but just as expensive. I guess we should look down other avenues in the future.
All TurboTax® Offerings Reviews - Page 5053
Date published: 2023-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Bre Ee from
In need of upgrades
Customer service was amazing however, the I had to purchase another tax program for my business due to the original order I purchased was only for Windows. When I inquired and requested that the agent review the new service she advised me that I could use the home business to file my partnership k-1 schedule with this second service she charged me for. Only to find out after using the code that I could not and had to go out and purchase a new computer to use the original program I already had. Turbo tax should develop an online business filing software for Mac and not just windows and PC's. Furthermore, I am out of a few hundred dollars due to their team members not understanding all of the capabilities that each filing software is capable of handling.
Date published: 2023-03-29
Rated 4 out of 5 by
Nicci1 from
Turbo Tax
I had no problems with filling out my taxes however, I purchased Turbo Tax Deluxe and thought it included a free state return... apparently I was wrong as I had to pay for my state return to be filed.
Date published: 2023-03-29
Rated 4 out of 5 by
davidFerd8390mark from
i had to pay to file taxes - disabled vet
i don't know why i have to pay since I am exempt from taxes and I am a disabled vet
Date published: 2023-03-29
Rated 5 out of 5 by
SGSC from
Been Using for YEARS!!
Best tax app ever. Easy and simple, just follow the instructions!
Date published: 2023-03-29
Rated 5 out of 5 by
lsnel21 from
Turbo Tax was great
I was able to follow Turbo Tax instructions without any additional help. It was very professionally done.
Date published: 2023-03-29
Rated 5 out of 5 by
null from
So Easy!
The 2023 Turbo Tax user interface is so easy to navigate! I completed my taxes in about 1 hour and had no trouble inputting data. One feature I love is the "search" option. I type the name of the form I have a question about and Turbo Tax gives me a link to jump to that section of the process. Then it reroutes me back to my latest entry so that I don't have to keep track of where I left off. So easy!
Date published: 2023-03-29
Rated 3 out of 5 by
BobKat1 from
Glitches Galore
I used to adore Turbo Tax, but now? Every year it's something very frustrating and time consuming to solve. This year I encountered a requirement to enter passwords that did not exist, lock ups that were inexplicable, especially the lock up at printing the return. Thank God for the internet of people equally frustrated, sharing their resolutions.
Date published: 2023-03-29
Rated 5 out of 5 by
Lucy5060 from
Turbo tax is amazing
I have been filing my taxes with turbotax for over 7 years and I am yet to be disappointed. Thank you turbotax.
Date published: 2023-03-29
Rated 5 out of 5 by
Pegwolf from
Great!
Easy and quick, everything made simple to understand
Date published: 2023-03-29
Rated 1 out of 5 by
Ewsedor from
too many fees
Seems like Turbo Tax is getting more and more expensive. Not as good as a small time accountant but just as expensive. I guess we should look down other avenues in the future.
All TurboTax® Offerings Reviews - Page 5053
Date published: 2023-03-29