TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax is fine, I have been a user for a years Entering the data is fine, After a few updates were completed, I started to encounter an error message --- error 1605. I used up all my license keys, due to I kept reloading the software. Had to buy another package at Costco
Date published: 2023-04-02
Rated 5 out of 5 by from I Love Turbo Tax I have been using Turbo Tax for 8 years now and I love it. It gets easier and easier every year. I have had professional review my documents and returns for accuracy and they have been there with me even through an audit. It was such a painless process. I will continue to use them every year
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Great I can always depend on Turbo Tax to easily get me thru this task
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is AWESOME Amazing Experience was very east to navigate site I have used Turbo Tax for 3years now.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is awesome keep up the good work! hard to bring all documents to the live tax preparer. easier to find all information at home. also learning as you fill!
Date published: 2023-04-02
Rated 5 out of 5 by from Easy Peezy! Best way to go! I prefer to do my own taxes at home. It used to be overwhelming - also the idea of a stranger handling my personal information is uncomfortable. In this case I simply enter the information straight from the w2's and any other necessary forms and answer some questions and we zip right through it. You have the choice of assistance through chat or over the phone and that is always a pleasure the people are so nice and patient and professional. It takes a lot of the trepidation away!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Great Entered the information and it was easy to follow the prompts
Date published: 2023-04-02
Rated 5 out of 5 by from Makes doing taxes so easy It walks you through step by step what to do and quickly pulls information from Tax forms for quick easy and accurate filing.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome Tax Filing Easy and quick! They helped me all the way, start to finish.
Date published: 2023-04-02
Rated 1 out of 5 by from Turbo tax has become a horrible way to file Turbo Tax does not ask for your Identity Protection Personal Pin and now after finishing my taxes, I can't get the state and federal to approve my submission. Now I'm stuck mailing in my return. Thanks Turbo Tax. I'm done using you to do my taxes.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5044
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is fine, I have been a user for a years Entering the data is fine, After a few updates were completed, I started to encounter an error message --- error 1605. I used up all my license keys, due to I kept reloading the software. Had to buy another package at Costco
Date published: 2023-04-02
Rated 5 out of 5 by from I Love Turbo Tax I have been using Turbo Tax for 8 years now and I love it. It gets easier and easier every year. I have had professional review my documents and returns for accuracy and they have been there with me even through an audit. It was such a painless process. I will continue to use them every year
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Great I can always depend on Turbo Tax to easily get me thru this task
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is AWESOME Amazing Experience was very east to navigate site I have used Turbo Tax for 3years now.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is awesome keep up the good work! hard to bring all documents to the live tax preparer. easier to find all information at home. also learning as you fill!
Date published: 2023-04-02
Rated 5 out of 5 by from Easy Peezy! Best way to go! I prefer to do my own taxes at home. It used to be overwhelming - also the idea of a stranger handling my personal information is uncomfortable. In this case I simply enter the information straight from the w2's and any other necessary forms and answer some questions and we zip right through it. You have the choice of assistance through chat or over the phone and that is always a pleasure the people are so nice and patient and professional. It takes a lot of the trepidation away!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Great Entered the information and it was easy to follow the prompts
Date published: 2023-04-02
Rated 5 out of 5 by from Makes doing taxes so easy It walks you through step by step what to do and quickly pulls information from Tax forms for quick easy and accurate filing.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome Tax Filing Easy and quick! They helped me all the way, start to finish.
Date published: 2023-04-02
Rated 1 out of 5 by from Turbo tax has become a horrible way to file Turbo Tax does not ask for your Identity Protection Personal Pin and now after finishing my taxes, I can't get the state and federal to approve my submission. Now I'm stuck mailing in my return. Thanks Turbo Tax. I'm done using you to do my taxes.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5044