TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo tax was great great experience very fast and efficient and I feel very confident!
Date published: 2023-03-29
Rated 5 out of 5 by from I have been using TurboTax for over 10 years Last year and this year I needed live help with my returns. This year Suzette was able to help me. My request was answered promptly and she helped me get everything done promptly. I really appreciate this service and it is what makes Turbotax so great!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Turbo Tax was fast, easy, and efficient. It took me less than an hour to complete my federal and state taxes.
Date published: 2023-03-29
Rated 3 out of 5 by from Some bugs When I entered info from the 1095 A, it made me put a number greater than 0 in column B even though the form had 0. to go on, I had to just make something up so I put $1. I did get some income from (nonresident) Florida. I put it down as an income state. Later it told me that I didn't need to file Florida unless I owned property there. I do not. But it would not let me delete Florida return and would not let me go on to my (resident) Oregon return unless I did it. So I had no choice and did. Then when it said I had to print it out. It only made a pdf of a cover page...so there was no return. Yet I was charged $59 for that return I did not even need to do and did not file.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Easy process. Use every year and will continue to.
Date published: 2023-03-29
Rated 5 out of 5 by from very helpful kitty was extremely patient with me helped with all my questions
Date published: 2023-03-29
Rated 5 out of 5 by from Keeps getting better I've used TurboTax for years now and every year it seems to get easier each time.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is awesome makes doing taxes easy!!!!!!!!!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax is awesome. Turbotax is awesome. Kimberly is a wonderful tax preparer.
Date published: 2023-03-29
Rated 4 out of 5 by from Cooking mrs Turbo tax is completely thorough. Helps with finding deductions and all credits available
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5030
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was great great experience very fast and efficient and I feel very confident!
Date published: 2023-03-29
Rated 5 out of 5 by from I have been using TurboTax for over 10 years Last year and this year I needed live help with my returns. This year Suzette was able to help me. My request was answered promptly and she helped me get everything done promptly. I really appreciate this service and it is what makes Turbotax so great!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Turbo Tax was fast, easy, and efficient. It took me less than an hour to complete my federal and state taxes.
Date published: 2023-03-29
Rated 3 out of 5 by from Some bugs When I entered info from the 1095 A, it made me put a number greater than 0 in column B even though the form had 0. to go on, I had to just make something up so I put $1. I did get some income from (nonresident) Florida. I put it down as an income state. Later it told me that I didn't need to file Florida unless I owned property there. I do not. But it would not let me delete Florida return and would not let me go on to my (resident) Oregon return unless I did it. So I had no choice and did. Then when it said I had to print it out. It only made a pdf of a cover page...so there was no return. Yet I was charged $59 for that return I did not even need to do and did not file.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Easy process. Use every year and will continue to.
Date published: 2023-03-29
Rated 5 out of 5 by from very helpful kitty was extremely patient with me helped with all my questions
Date published: 2023-03-29
Rated 5 out of 5 by from Keeps getting better I've used TurboTax for years now and every year it seems to get easier each time.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is awesome makes doing taxes easy!!!!!!!!!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax is awesome. Turbotax is awesome. Kimberly is a wonderful tax preparer.
Date published: 2023-03-29
Rated 4 out of 5 by from Cooking mrs Turbo tax is completely thorough. Helps with finding deductions and all credits available
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5030