TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax is awesome It went smoothly really user-friendly and helpful to
Date published: 2023-04-02
Rated 5 out of 5 by from Just as reliable as CPA's that we've used Although filing your own return with TurboTax is slightly more work than just handing over your documents to a CPA to file them for you, we have been within mere dollars of the return value with TurboTax every time we have cross-referenced the return that a CPA has filed for us. For us, the small amount of extra time it takes to walk through the return process with TurboTax is worth it.
Date published: 2023-04-02
Rated 5 out of 5 by from 2022 Tax Return As Tony the tiger would say, "it was grrreeeaaat!!!"
Date published: 2023-04-02
Rated 2 out of 5 by from Not user friendly I kept receiving a message stating an area needed to be reviewed. It offered a CLICK HERE to review, however it never took me to the section that needed review. Very frustrating. I tried to chat with a representative and requested a call back. I received a call with nobody on the other end of the line. After 3-5 minutes of saying hello and no response i ended the call. Not please with the service
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax made it so easy! Made doing my taxes super easy and fast! Definitely will we be using it from now on.
Date published: 2023-04-02
Rated 5 out of 5 by from It was smooth This was a very smooth process for me this year with using Turbo Tax
Date published: 2023-04-02
Rated 5 out of 5 by from That was easy Easy to file... didn't take long at all...easy to understand
Date published: 2023-04-02
Rated 1 out of 5 by from Rigged. nuf said the fact that turbotax automatically requires you to upgrade to premium level when you have stock, or anything 'complicated' is stupid. I don't get a tax return at all because of that. This service is rigged.
Date published: 2023-04-02
Rated 5 out of 5 by from Great Experience I filed a self employee return and was able to easily do it myself with the easy set up offered by Turbo Tax. It was quick and to the point, I'll definitely use them again.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome! It is easy to fill out and understand its features. The platform runs smooth and didnt't have any issue at all.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5030
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome It went smoothly really user-friendly and helpful to
Date published: 2023-04-02
Rated 5 out of 5 by from Just as reliable as CPA's that we've used Although filing your own return with TurboTax is slightly more work than just handing over your documents to a CPA to file them for you, we have been within mere dollars of the return value with TurboTax every time we have cross-referenced the return that a CPA has filed for us. For us, the small amount of extra time it takes to walk through the return process with TurboTax is worth it.
Date published: 2023-04-02
Rated 5 out of 5 by from 2022 Tax Return As Tony the tiger would say, "it was grrreeeaaat!!!"
Date published: 2023-04-02
Rated 2 out of 5 by from Not user friendly I kept receiving a message stating an area needed to be reviewed. It offered a CLICK HERE to review, however it never took me to the section that needed review. Very frustrating. I tried to chat with a representative and requested a call back. I received a call with nobody on the other end of the line. After 3-5 minutes of saying hello and no response i ended the call. Not please with the service
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax made it so easy! Made doing my taxes super easy and fast! Definitely will we be using it from now on.
Date published: 2023-04-02
Rated 5 out of 5 by from It was smooth This was a very smooth process for me this year with using Turbo Tax
Date published: 2023-04-02
Rated 5 out of 5 by from That was easy Easy to file... didn't take long at all...easy to understand
Date published: 2023-04-02
Rated 1 out of 5 by from Rigged. nuf said the fact that turbotax automatically requires you to upgrade to premium level when you have stock, or anything 'complicated' is stupid. I don't get a tax return at all because of that. This service is rigged.
Date published: 2023-04-02
Rated 5 out of 5 by from Great Experience I filed a self employee return and was able to easily do it myself with the easy set up offered by Turbo Tax. It was quick and to the point, I'll definitely use them again.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome! It is easy to fill out and understand its features. The platform runs smooth and didnt't have any issue at all.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5030