TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax is okay but not always troublefree Used standard Deluxe. Works well but sometimes there are glitches that seem to take forever.
Date published: 2023-03-29
Rated 5 out of 5 by from Premium version covers my needs. Sometimes it is hard to understand all the technical language that goes along with the required changes in programing. I contacted Tammara with live assistance when I needed help in entering certain values and she provided the help I needed and had me on my way in mere minutes. A great feature of the Turbo TAx program.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax an excellent product I have used TT for over 20 years and continue to be very satisfied with the product. Good information regarding questions and explanations throughout, and I have never had an issue.
Date published: 2023-03-29
Rated 5 out of 5 by from I like turbotax Turbotax makes it easy to do my taxes. I can do the taxes myself
Date published: 2023-03-29
Rated 5 out of 5 by from Thank you It was fine. It was swell. Please don't force people to say more.
Date published: 2023-03-29
Rated 5 out of 5 by from Love Turbo Tax It is the easiest tax prep service to use!! Love it!!
Date published: 2023-03-29
Rated 5 out of 5 by from Eight Years of Tax Returns with Turbo Tax I like that I can do at my own leisure at my own pace and go back and review and edit as many times as needed. Have never had an issue since I started filing with Turbo Tax 8 years ago.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax very thorough and relatively easy to use TurboTax live experts very helpful and friendly, especially Fred!
Date published: 2023-03-29
Rated 4 out of 5 by from Still confuse but very helpful Well, I paid for the premium since I am unsure of what I was doing since it is my first time and all. The stock taxes were confusing part.
Date published: 2023-03-29
Rated 3 out of 5 by from Asked Same Questions Too Many Times I've used TurboTax for many years with good results but I'm having to answer the same questions too many times. This includes entering information, repeating Reviews, and being asked to log in and enter account numbers, etc. over and over.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5018
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is okay but not always troublefree Used standard Deluxe. Works well but sometimes there are glitches that seem to take forever.
Date published: 2023-03-29
Rated 5 out of 5 by from Premium version covers my needs. Sometimes it is hard to understand all the technical language that goes along with the required changes in programing. I contacted Tammara with live assistance when I needed help in entering certain values and she provided the help I needed and had me on my way in mere minutes. A great feature of the Turbo TAx program.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax an excellent product I have used TT for over 20 years and continue to be very satisfied with the product. Good information regarding questions and explanations throughout, and I have never had an issue.
Date published: 2023-03-29
Rated 5 out of 5 by from I like turbotax Turbotax makes it easy to do my taxes. I can do the taxes myself
Date published: 2023-03-29
Rated 5 out of 5 by from Thank you It was fine. It was swell. Please don't force people to say more.
Date published: 2023-03-29
Rated 5 out of 5 by from Love Turbo Tax It is the easiest tax prep service to use!! Love it!!
Date published: 2023-03-29
Rated 5 out of 5 by from Eight Years of Tax Returns with Turbo Tax I like that I can do at my own leisure at my own pace and go back and review and edit as many times as needed. Have never had an issue since I started filing with Turbo Tax 8 years ago.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax very thorough and relatively easy to use TurboTax live experts very helpful and friendly, especially Fred!
Date published: 2023-03-29
Rated 4 out of 5 by from Still confuse but very helpful Well, I paid for the premium since I am unsure of what I was doing since it is my first time and all. The stock taxes were confusing part.
Date published: 2023-03-29
Rated 3 out of 5 by from Asked Same Questions Too Many Times I've used TurboTax for many years with good results but I'm having to answer the same questions too many times. This includes entering information, repeating Reviews, and being asked to log in and enter account numbers, etc. over and over.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5018