TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo tax is super easy was able to complete my return in about an hour. gets easier every year
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax process It asks way too many questions. I've used turbo tax for a number of years but with the disk. I would have thought that all my data was stored and that this the first years I went on line would not have been so difficult. It also took me 6 tries to get one of my income sources to take, only after I deleted the identical information and put the same info back in.
Date published: 2023-03-29
Rated 5 out of 5 by from Love using Turbo Tax Have used TurboTax for at least the last 5 years. Importing previous year's return to facilitate data entry is very useful. Having both a "I'll choose what to enter" and a "Guide me through the topics" is very useful. I did have an issue this year on figuring out where to enter the 1099-S from a timeshare account. Once identified, all went well.
Date published: 2023-03-29
Rated 4 out of 5 by from 2022 combined return extensive input. Some edits could be earlier, not at filing time
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is simple to use Turbo Tax has been my way of filing my tax returns. If I have a question, there is always a way to find the answer. I have never had any problems.
Date published: 2023-03-29
Rated 5 out of 5 by from Excellent Program! Easy to use, as always. Very dependable! I'll use it next year, too!
Date published: 2023-03-29
Rated 2 out of 5 by from it's a pain to complete There are too many double negatives in the explanations
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome Very easy. Not to time consuming. Will do it again next year
Date published: 2023-03-29
Rated 4 out of 5 by from It's DONE I had a bit of trouble trying to correct some things, but it easy to go back and check on things, really easy to take a break for a few days and pick up where you left off. The end result (taxes due) is not the fault of TurboTax, and the final e-filing is wonderful. It's done and copies can be downloaded to the computer AND printed for personal record keeping.
Date published: 2023-03-29
Rated 3 out of 5 by from import ability not working this year I was not able to import my financial info this year, and I don't believe it was my financial folks issue. I this the turbo tax interface had some issues.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5011
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is super easy was able to complete my return in about an hour. gets easier every year
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax process It asks way too many questions. I've used turbo tax for a number of years but with the disk. I would have thought that all my data was stored and that this the first years I went on line would not have been so difficult. It also took me 6 tries to get one of my income sources to take, only after I deleted the identical information and put the same info back in.
Date published: 2023-03-29
Rated 5 out of 5 by from Love using Turbo Tax Have used TurboTax for at least the last 5 years. Importing previous year's return to facilitate data entry is very useful. Having both a "I'll choose what to enter" and a "Guide me through the topics" is very useful. I did have an issue this year on figuring out where to enter the 1099-S from a timeshare account. Once identified, all went well.
Date published: 2023-03-29
Rated 4 out of 5 by from 2022 combined return extensive input. Some edits could be earlier, not at filing time
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is simple to use Turbo Tax has been my way of filing my tax returns. If I have a question, there is always a way to find the answer. I have never had any problems.
Date published: 2023-03-29
Rated 5 out of 5 by from Excellent Program! Easy to use, as always. Very dependable! I'll use it next year, too!
Date published: 2023-03-29
Rated 2 out of 5 by from it's a pain to complete There are too many double negatives in the explanations
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome Very easy. Not to time consuming. Will do it again next year
Date published: 2023-03-29
Rated 4 out of 5 by from It's DONE I had a bit of trouble trying to correct some things, but it easy to go back and check on things, really easy to take a break for a few days and pick up where you left off. The end result (taxes due) is not the fault of TurboTax, and the final e-filing is wonderful. It's done and copies can be downloaded to the computer AND printed for personal record keeping.
Date published: 2023-03-29
Rated 3 out of 5 by from import ability not working this year I was not able to import my financial info this year, and I don't believe it was my financial folks issue. I this the turbo tax interface had some issues.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5011