TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I Love TurboTax! I am always so at ease when we do our taxes through TurboTax. I never have to question the possible meaning or wording of a question or term. I extremely appreciate the information and explanation simplicity. It makes it less intimidating to go through this process every year. Thank you!
Date published: 2023-03-29
Rated 4 out of 5 by from Very-very Good & Informative Everything work well except 3 items: Federal Estimated Tax for next year never came up but was decided by program on its own incorrectly from our decision. Asked for a code entry on NYS entries of Subtractions/Additions but no info what/where was code. One of the summary lists showed incorrect account number; was using the routing number; final result was correct.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is very easy to follow! I was able to find all the answers to my inquiries which made it easier to navigate throughout the process!
Date published: 2023-03-29
Rated 5 out of 5 by from easy to use fast and easy questions accurate return information
Date published: 2023-03-29
Rated 4 out of 5 by from Noice Awesome with great customer service. Easy to use and back track.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax makes life easier! Had some problems understanding what was needed but think I worked thru it ok. Your screens using such light colors makes it had to see sometimes too. Please make a bit darker. Thanks
Date published: 2023-03-29
Rated 5 out of 5 by from 💯💯💯💯💯 AWESOME, EASY, AND GREAT HELP! I AM GLAD TO USE TURBO TAX.
Date published: 2023-03-29
Rated 3 out of 5 by from It works but it’s not the best TurboTax gets the job done but there are other ways to file taxes that are more to the point and less time consuming
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is easy and efficient. TurboTax is easy and efficient. I never have any issues with the system and I'm confident my filing is correct!
Date published: 2023-03-29
Rated 4 out of 5 by from Good product with flaws I've been using product for years. Mostly great. You messed up when the non-itemized charitable contribution was in effect. That line should flow over from Sched A if it turns out that standard deduction was used. You can do much better in formatting the step-by-step windows so that fill-in is possible while sharing the screen with another document.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5010
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love TurboTax! I am always so at ease when we do our taxes through TurboTax. I never have to question the possible meaning or wording of a question or term. I extremely appreciate the information and explanation simplicity. It makes it less intimidating to go through this process every year. Thank you!
Date published: 2023-03-29
Rated 4 out of 5 by from Very-very Good & Informative Everything work well except 3 items: Federal Estimated Tax for next year never came up but was decided by program on its own incorrectly from our decision. Asked for a code entry on NYS entries of Subtractions/Additions but no info what/where was code. One of the summary lists showed incorrect account number; was using the routing number; final result was correct.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is very easy to follow! I was able to find all the answers to my inquiries which made it easier to navigate throughout the process!
Date published: 2023-03-29
Rated 5 out of 5 by from easy to use fast and easy questions accurate return information
Date published: 2023-03-29
Rated 4 out of 5 by from Noice Awesome with great customer service. Easy to use and back track.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax makes life easier! Had some problems understanding what was needed but think I worked thru it ok. Your screens using such light colors makes it had to see sometimes too. Please make a bit darker. Thanks
Date published: 2023-03-29
Rated 5 out of 5 by from 💯💯💯💯💯 AWESOME, EASY, AND GREAT HELP! I AM GLAD TO USE TURBO TAX.
Date published: 2023-03-29
Rated 3 out of 5 by from It works but it’s not the best TurboTax gets the job done but there are other ways to file taxes that are more to the point and less time consuming
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is easy and efficient. TurboTax is easy and efficient. I never have any issues with the system and I'm confident my filing is correct!
Date published: 2023-03-29
Rated 4 out of 5 by from Good product with flaws I've been using product for years. Mostly great. You messed up when the non-itemized charitable contribution was in effect. That line should flow over from Sched A if it turns out that standard deduction was used. You can do much better in formatting the step-by-step windows so that fill-in is possible while sharing the screen with another document.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5010