TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from easy to use fast and easy questions accurate return information
Date published: 2023-03-29
Rated 4 out of 5 by from Noice Awesome with great customer service. Easy to use and back track.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax makes life easier! Had some problems understanding what was needed but think I worked thru it ok. Your screens using such light colors makes it had to see sometimes too. Please make a bit darker. Thanks
Date published: 2023-03-29
Rated 5 out of 5 by from 💯💯💯💯💯 AWESOME, EASY, AND GREAT HELP! I AM GLAD TO USE TURBO TAX.
Date published: 2023-03-29
Rated 3 out of 5 by from It works but it’s not the best TurboTax gets the job done but there are other ways to file taxes that are more to the point and less time consuming
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is easy and efficient. TurboTax is easy and efficient. I never have any issues with the system and I'm confident my filing is correct!
Date published: 2023-03-29
Rated 4 out of 5 by from Good product with flaws I've been using product for years. Mostly great. You messed up when the non-itemized charitable contribution was in effect. That line should flow over from Sched A if it turns out that standard deduction was used. You can do much better in formatting the step-by-step windows so that fill-in is possible while sharing the screen with another document.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax Did It Again I had to use a Live Expert because I goofed up on something and didn't know how to fix it, and Nadine was amazing. She was patient and knew her stuff. She even called me back to check and see if the issue was showing up any longer. I've been using TurboTax software for years and have no complaints!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is awesome Simple format, system walks you through each step and follows up if something is missed or might not be correct have been using Turbo Tax for 8 years. Simple and Easy..
Date published: 2023-03-29
Rated 5 out of 5 by from Super, extremely helpful! Everything on the website was super easy to access. Customers are told exactly what they need to upload and the website even goes through less than likely scenarios. The Live Assitance is also super helpful and you are able to share your screen and have all questions answered:).
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5009
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use fast and easy questions accurate return information
Date published: 2023-03-29
Rated 4 out of 5 by from Noice Awesome with great customer service. Easy to use and back track.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax makes life easier! Had some problems understanding what was needed but think I worked thru it ok. Your screens using such light colors makes it had to see sometimes too. Please make a bit darker. Thanks
Date published: 2023-03-29
Rated 5 out of 5 by from 💯💯💯💯💯 AWESOME, EASY, AND GREAT HELP! I AM GLAD TO USE TURBO TAX.
Date published: 2023-03-29
Rated 3 out of 5 by from It works but it’s not the best TurboTax gets the job done but there are other ways to file taxes that are more to the point and less time consuming
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is easy and efficient. TurboTax is easy and efficient. I never have any issues with the system and I'm confident my filing is correct!
Date published: 2023-03-29
Rated 4 out of 5 by from Good product with flaws I've been using product for years. Mostly great. You messed up when the non-itemized charitable contribution was in effect. That line should flow over from Sched A if it turns out that standard deduction was used. You can do much better in formatting the step-by-step windows so that fill-in is possible while sharing the screen with another document.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax Did It Again I had to use a Live Expert because I goofed up on something and didn't know how to fix it, and Nadine was amazing. She was patient and knew her stuff. She even called me back to check and see if the issue was showing up any longer. I've been using TurboTax software for years and have no complaints!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is awesome Simple format, system walks you through each step and follows up if something is missed or might not be correct have been using Turbo Tax for 8 years. Simple and Easy..
Date published: 2023-03-29
Rated 5 out of 5 by from Super, extremely helpful! Everything on the website was super easy to access. Customers are told exactly what they need to upload and the website even goes through less than likely scenarios. The Live Assitance is also super helpful and you are able to share your screen and have all questions answered:).
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5009