TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
lisabethbb from
turbo tax is great
i have used turbo tax for the past several years. i like that i can do my own taxes and also get help when i need it
Date published: 2023-03-29
Rated 5 out of 5 by
Trecee5 from
Experience with TurboTax
It was good I followed the directions and it went smoothly I will use this site from now on thank you for the service
Date published: 2023-03-29
Rated 4 out of 5 by
PammJ73 from
GREAT
I am retired. I have used Turbo Tax for the past few years. Have had no issues with Turbo Tax.
Date published: 2023-03-29
Rated 3 out of 5 by
Cabbiggie from
User experience has not improved
To be honest the user and customer experience is not great. Customer support representatives don’t always know how to assist and often tax preparers don’t give out great information.
Date published: 2023-03-29
Rated 5 out of 5 by
Elly Melly from
Turbox is a very good place to file your taxes
It's easy, understandable, and very quick at letting you know what you need information wise.
Date published: 2023-03-29
Rated 1 out of 5 by
Great2BNate from
Turbo Tax Business Should be Online
Hey Intuit, Not sure why you've isolated Turbo Tax Business to Windows, but as a Mac User growing my design agency from freelancer/self-employed to S-Corp this was a rough ride. I am a UX Designer as well, and many of the innovations of Self-Employed eco-system were missing.
Date published: 2023-03-29
Rated 5 out of 5 by
Shailan from
Turbo Tax is the best!!!
Turbo Tax is fast and efficient. Recommend it to everyone use.
Date published: 2023-03-29
Rated 3 out of 5 by
hkai1001 from
more difficult than last year. Charged twice
Related to the information from banking and pension institutions - only the name was carried over from last year, but the information had to be typed in. I started the process, and ended up being charged twice when I used the online form.
Date published: 2023-03-29
Rated 3 out of 5 by
Lishey from
Turbo Tax is Time-Consuming
This was the first time I have used TurboTax, so no information has carried over. Maybe it will be easier next year. When I used to just fill out the paper forms, it took me an hour or two. This was backbreaking and I had to save and return to it the next day. Not even sure how many hours I devoted to this e-filing. That being said, I type about 60 words a minute and retired from being a budget administrator at UNC Charlotte, so I know how to type and I know how to budget and, no, I don't just hunt and peck. Sure hope this is easier next year! Otherwise, just give me pen and paper and I'll knock it out in no time!
Date published: 2023-03-29
Rated 5 out of 5 by
guyue from
Turbotax is awesome
It is convenient, faster, great and accurate. It helps me step by step and I would not miss something.
All TurboTax® Offerings Reviews - Page 5007
Date published: 2023-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
lisabethbb from
turbo tax is great
i have used turbo tax for the past several years. i like that i can do my own taxes and also get help when i need it
Date published: 2023-03-29
Rated 5 out of 5 by
Trecee5 from
Experience with TurboTax
It was good I followed the directions and it went smoothly I will use this site from now on thank you for the service
Date published: 2023-03-29
Rated 4 out of 5 by
PammJ73 from
GREAT
I am retired. I have used Turbo Tax for the past few years. Have had no issues with Turbo Tax.
Date published: 2023-03-29
Rated 3 out of 5 by
Cabbiggie from
User experience has not improved
To be honest the user and customer experience is not great. Customer support representatives don’t always know how to assist and often tax preparers don’t give out great information.
Date published: 2023-03-29
Rated 5 out of 5 by
Elly Melly from
Turbox is a very good place to file your taxes
It's easy, understandable, and very quick at letting you know what you need information wise.
Date published: 2023-03-29
Rated 1 out of 5 by
Great2BNate from
Turbo Tax Business Should be Online
Hey Intuit, Not sure why you've isolated Turbo Tax Business to Windows, but as a Mac User growing my design agency from freelancer/self-employed to S-Corp this was a rough ride. I am a UX Designer as well, and many of the innovations of Self-Employed eco-system were missing.
Date published: 2023-03-29
Rated 5 out of 5 by
Shailan from
Turbo Tax is the best!!!
Turbo Tax is fast and efficient. Recommend it to everyone use.
Date published: 2023-03-29
Rated 3 out of 5 by
hkai1001 from
more difficult than last year. Charged twice
Related to the information from banking and pension institutions - only the name was carried over from last year, but the information had to be typed in. I started the process, and ended up being charged twice when I used the online form.
Date published: 2023-03-29
Rated 3 out of 5 by
Lishey from
Turbo Tax is Time-Consuming
This was the first time I have used TurboTax, so no information has carried over. Maybe it will be easier next year. When I used to just fill out the paper forms, it took me an hour or two. This was backbreaking and I had to save and return to it the next day. Not even sure how many hours I devoted to this e-filing. That being said, I type about 60 words a minute and retired from being a budget administrator at UNC Charlotte, so I know how to type and I know how to budget and, no, I don't just hunt and peck. Sure hope this is easier next year! Otherwise, just give me pen and paper and I'll knock it out in no time!
Date published: 2023-03-29
Rated 5 out of 5 by
guyue from
Turbotax is awesome
It is convenient, faster, great and accurate. It helps me step by step and I would not miss something.
All TurboTax® Offerings Reviews - Page 5007
Date published: 2023-03-29