TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from great I love turbo tax. been using for nine years now. it is a great way to do our taxes.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is very easy to use Not hard to use and they help you as you go. Been using Turbo Tax for 20 yearts.
Date published: 2023-03-30
Rated 1 out of 5 by from took too long too many question that after i answered last year should not apply this ye4ar
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo tax online is good, could be better a good process but there were several questions asked more than once and a few times asked for data that had already been entered. also, offered the upgrade at least 4 times..I get twice but 4 times is annoying.
Date published: 2023-03-30
Rated 2 out of 5 by from Tedious and slow Had to enter almost everything manually. Help was mostly not so. Did not link to last year's return.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is quick and efficient! Very easy to use! My grandma used to do my taxes with turbo tax and now I use turbo tax after she showed me how easy it is!
Date published: 2023-03-30
Rated 2 out of 5 by from It is a scam I didn't see about state tax filing fees and payment fees until the last pages. I feel tricked. You are not transparent about your fees. you hide them until the last page and hope poeple accept them because they spend considerable amount of time and effords until they get to see the fees.this year I acceptem cus I didn't have time to start over but I am defniteliy not using turbo tax again.
Date published: 2023-03-30
Rated 5 out of 5 by from Better than TaxSlayer now I used TaxSlayer before because it was free and I received a better refund. Unfortunately, that's no longer the case and TurboTax has taken back the crown.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy Peazzzeee It took awhile but confident about information provided to IRS. Turbo prompted me when additional information was needed. Have been using this program for 8 years now.
Date published: 2023-03-30
Rated 5 out of 5 by from Very excited This was my first experience filing my own taxes, The Turbotax was easy and the help I received was excellent.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5006
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great I love turbo tax. been using for nine years now. it is a great way to do our taxes.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is very easy to use Not hard to use and they help you as you go. Been using Turbo Tax for 20 yearts.
Date published: 2023-03-30
Rated 1 out of 5 by from took too long too many question that after i answered last year should not apply this ye4ar
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo tax online is good, could be better a good process but there were several questions asked more than once and a few times asked for data that had already been entered. also, offered the upgrade at least 4 times..I get twice but 4 times is annoying.
Date published: 2023-03-30
Rated 2 out of 5 by from Tedious and slow Had to enter almost everything manually. Help was mostly not so. Did not link to last year's return.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is quick and efficient! Very easy to use! My grandma used to do my taxes with turbo tax and now I use turbo tax after she showed me how easy it is!
Date published: 2023-03-30
Rated 2 out of 5 by from It is a scam I didn't see about state tax filing fees and payment fees until the last pages. I feel tricked. You are not transparent about your fees. you hide them until the last page and hope poeple accept them because they spend considerable amount of time and effords until they get to see the fees.this year I acceptem cus I didn't have time to start over but I am defniteliy not using turbo tax again.
Date published: 2023-03-30
Rated 5 out of 5 by from Better than TaxSlayer now I used TaxSlayer before because it was free and I received a better refund. Unfortunately, that's no longer the case and TurboTax has taken back the crown.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy Peazzzeee It took awhile but confident about information provided to IRS. Turbo prompted me when additional information was needed. Have been using this program for 8 years now.
Date published: 2023-03-30
Rated 5 out of 5 by from Very excited This was my first experience filing my own taxes, The Turbotax was easy and the help I received was excellent.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5006