TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Software problem Problems with submitting a K-1 with box 16 checked but empty K-3. Please allow for an empty K-3 as our understanding of the new laws indicates this as necessary even if empty.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is convenient and affordable My experience using Turbo Tax for the last four years has been great. They have step by step directions to make tax filing less stressful and affordable.
Date published: 2023-03-30
Rated 5 out of 5 by from Great program Turbo Tax made the experience as painless as possible. Good explanations when needed.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome It was easy to follow and get the most tax credits.
Date published: 2023-03-30
Rated 5 out of 5 by from It's easy and helpful. My tax return was rejected and I could not fix it on time. It was past due, but I could fix it after a year.
Date published: 2023-03-30
Rated 5 out of 5 by from turbo it's easy & I love it it was very simply for me to do
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax is a great software to file taxes! This system is great to file taxes and is easy to use, the only thing is a bit pricey but provides good services so I can’t complain, and I can also say that this system can pull your W-2 even if you don’t have it
Date published: 2023-03-30
Rated 5 out of 5 by from Very Easy to follow... Very easy to use... Had a problem with one entry for the state, but the search function flagged other users who also had this problem and the way around it.
Date published: 2023-03-30
Rated 1 out of 5 by from awful!!! while the service seems to be accurate, the process is unbelievably painful! the never ending begging for various add ons and marketing is incredibly annoying. Additionally, the inability to save and continue the next day is infuriating. The very first thing this website should do is list all the things you will need to complete the return like credit cards, drivers license, last year's returns, etc-raising it at the last minute is a huge shortcoming. very, very disappointing and it is very expensive-i happen to be a high income person-over $1MM annually (this was a return for my recent college graduate) and paying $130 is annoying for me so I can't imagine how annoying it is for lower income people and then the push to have the refund deposited through some crappy account that undoubtedly benefits Intuit is just one more insult. I hate this service!!!!!
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is awesome! Very easy to use. I use TurboTax every year and I highly recommend it.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4996
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Software problem Problems with submitting a K-1 with box 16 checked but empty K-3. Please allow for an empty K-3 as our understanding of the new laws indicates this as necessary even if empty.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is convenient and affordable My experience using Turbo Tax for the last four years has been great. They have step by step directions to make tax filing less stressful and affordable.
Date published: 2023-03-30
Rated 5 out of 5 by from Great program Turbo Tax made the experience as painless as possible. Good explanations when needed.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome It was easy to follow and get the most tax credits.
Date published: 2023-03-30
Rated 5 out of 5 by from It's easy and helpful. My tax return was rejected and I could not fix it on time. It was past due, but I could fix it after a year.
Date published: 2023-03-30
Rated 5 out of 5 by from turbo it's easy & I love it it was very simply for me to do
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax is a great software to file taxes! This system is great to file taxes and is easy to use, the only thing is a bit pricey but provides good services so I can’t complain, and I can also say that this system can pull your W-2 even if you don’t have it
Date published: 2023-03-30
Rated 5 out of 5 by from Very Easy to follow... Very easy to use... Had a problem with one entry for the state, but the search function flagged other users who also had this problem and the way around it.
Date published: 2023-03-30
Rated 1 out of 5 by from awful!!! while the service seems to be accurate, the process is unbelievably painful! the never ending begging for various add ons and marketing is incredibly annoying. Additionally, the inability to save and continue the next day is infuriating. The very first thing this website should do is list all the things you will need to complete the return like credit cards, drivers license, last year's returns, etc-raising it at the last minute is a huge shortcoming. very, very disappointing and it is very expensive-i happen to be a high income person-over $1MM annually (this was a return for my recent college graduate) and paying $130 is annoying for me so I can't imagine how annoying it is for lower income people and then the push to have the refund deposited through some crappy account that undoubtedly benefits Intuit is just one more insult. I hate this service!!!!!
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is awesome! Very easy to use. I use TurboTax every year and I highly recommend it.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4996