TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Will71318j from
Great
Easy to use recommended for anyone doing taxes....
Date published: 2023-03-30
Rated 5 out of 5 by
Young farmer from
First year farm filing taxes
It was nice to have an option to do my first year farm taxes with help versus paying $1000 for a bookkeeper. Turbo Tax experts were very helpful but it is important to note you will need to carve out time during the workday to get live help.
Date published: 2023-03-30
Rated 5 out of 5 by
brinana95 from
Great!
Always helpful with hints and directions for filing
Date published: 2023-03-30
Rated 5 out of 5 by
CP1960 from
Fantastic way to file
Excellent interface and easy interview process. Very easy to file both federal and state taxes.
Date published: 2023-03-30
Rated 2 out of 5 by
jrd4xu from
does not really handle unusual tax situations
I had a couple of unusual tax situations this year and when trying to understand them through Turbo Tax they were not really covered. I spent hours outside of Turbo tax trying to determine exactly how to handle these. Instructions in Turbo tax just glossed over and my amounts were not showing on any form. I finally had to consult a tax expert.
Date published: 2023-03-30
Rated 4 out of 5 by
Noahbuilds from
Very usable
I found it very helpful. I would have appreciated a glossary of terms that included definitions.
Date published: 2023-03-30
Rated 4 out of 5 by
low on funds from
bit pricey
I love the ease of using turbo tax but the $100 plus cost, the hidden fees, and the high cost of getting more help are too high. Everyone needs help but how many people do you help? Isn't that a bit of overpriced amount?
Date published: 2023-03-30
Rated 5 out of 5 by
VATAXPayer2023 from
You can sit back and relax!
Second year with Turbo Tax! Every year, I don't regret signing up for their service. The tax experts are very professional! They also have great bed-side manners! I love how they walk you thru the process and how you don't feel rush or judged by the silliest questions you might have!
Date published: 2023-03-30
Rated 5 out of 5 by
Alexis9498 from
Awesome
This website helped a lot of saved me a lot of time
Date published: 2023-03-30
Rated 5 out of 5 by
Parsy from
Turbo Tax is Great
My experience was great. i was thoroughly satisfied with turbo tax.
All TurboTax® Offerings Reviews - Page 4983
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Will71318j from
Great
Easy to use recommended for anyone doing taxes....
Date published: 2023-03-30
Rated 5 out of 5 by
Young farmer from
First year farm filing taxes
It was nice to have an option to do my first year farm taxes with help versus paying $1000 for a bookkeeper. Turbo Tax experts were very helpful but it is important to note you will need to carve out time during the workday to get live help.
Date published: 2023-03-30
Rated 5 out of 5 by
brinana95 from
Great!
Always helpful with hints and directions for filing
Date published: 2023-03-30
Rated 5 out of 5 by
CP1960 from
Fantastic way to file
Excellent interface and easy interview process. Very easy to file both federal and state taxes.
Date published: 2023-03-30
Rated 2 out of 5 by
jrd4xu from
does not really handle unusual tax situations
I had a couple of unusual tax situations this year and when trying to understand them through Turbo Tax they were not really covered. I spent hours outside of Turbo tax trying to determine exactly how to handle these. Instructions in Turbo tax just glossed over and my amounts were not showing on any form. I finally had to consult a tax expert.
Date published: 2023-03-30
Rated 4 out of 5 by
Noahbuilds from
Very usable
I found it very helpful. I would have appreciated a glossary of terms that included definitions.
Date published: 2023-03-30
Rated 4 out of 5 by
low on funds from
bit pricey
I love the ease of using turbo tax but the $100 plus cost, the hidden fees, and the high cost of getting more help are too high. Everyone needs help but how many people do you help? Isn't that a bit of overpriced amount?
Date published: 2023-03-30
Rated 5 out of 5 by
VATAXPayer2023 from
You can sit back and relax!
Second year with Turbo Tax! Every year, I don't regret signing up for their service. The tax experts are very professional! They also have great bed-side manners! I love how they walk you thru the process and how you don't feel rush or judged by the silliest questions you might have!
Date published: 2023-03-30
Rated 5 out of 5 by
Alexis9498 from
Awesome
This website helped a lot of saved me a lot of time
Date published: 2023-03-30
Rated 5 out of 5 by
Parsy from
Turbo Tax is Great
My experience was great. i was thoroughly satisfied with turbo tax.
All TurboTax® Offerings Reviews - Page 4983
Date published: 2023-03-30