TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax works Things went very smoothly. It was easy to follow the directions and to enter all the required information.
Date published: 2023-03-30
Rated 5 out of 5 by from Year over year satisfaction TurboTax has been my choice for decades. Particularly in the past three years the expert online advice, step-by-step guidance through forms, and side-by-side comparisons have been remarkably helpful during tax preparation.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent product I am a retired CPA. Turbotax is easy to use and complete. Very good product for the money.
Date published: 2023-03-30
Rated 2 out of 5 by from Not Happy with Turboax I had a few issues with TurboTax this year (my first year filing on-line - as opposed to Desktop). 1. I was required to upgrade to Self-Employed for $50 more just because I run a Schedule C. I didn't. I thought that was really bad and will probably cause me to select another tax filing software next year. 2. I found it impossible to print my return to review it before filing it. That was never the case with the desktop version. I suggest adding the printer icon to the scrollbars (top and left side). 3. It was very hard to figure out how to revise my return after it thought I had filed it (via mail). 4. Doing this review and having to come up with a unique nickname is ridiculous.
Date published: 2023-03-30
Rated 5 out of 5 by from QUICK AND EASY QUICK AND EASY, VERY EXPLANITORY IN MOST SECTIONS, LITTLE PRICEY BUT BETTER THAN OTHERS
Date published: 2023-03-30
Rated 4 out of 5 by from Carryover function in Turbotax is great! Like how it steps you through all possible tax transactions!
Date published: 2023-03-30
Rated 4 out of 5 by from State filing fee is a rip off The state filing fee of $25 is a rip off. It should be included in the price of the software.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is so easy to use! It was great and easy to use, I had no problem using it and the representative was really helpful.
Date published: 2023-03-30
Rated 5 out of 5 by from excelent website It was supper efficient to do my tax with turbotax.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax Review Appears that Turbo Tax is getting too burdensome on the tax payer. Questions are being asked in the software that the normal "tax filer" might not necessarily know or understand.In addition, I am tired of paying for the extra fees. A State filing should be free!! Period! I am fine paying for the Audit Defense but TT charges way too many other fees! I am considering using something else for next year.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4979
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax works Things went very smoothly. It was easy to follow the directions and to enter all the required information.
Date published: 2023-03-30
Rated 5 out of 5 by from Year over year satisfaction TurboTax has been my choice for decades. Particularly in the past three years the expert online advice, step-by-step guidance through forms, and side-by-side comparisons have been remarkably helpful during tax preparation.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent product I am a retired CPA. Turbotax is easy to use and complete. Very good product for the money.
Date published: 2023-03-30
Rated 2 out of 5 by from Not Happy with Turboax I had a few issues with TurboTax this year (my first year filing on-line - as opposed to Desktop). 1. I was required to upgrade to Self-Employed for $50 more just because I run a Schedule C. I didn't. I thought that was really bad and will probably cause me to select another tax filing software next year. 2. I found it impossible to print my return to review it before filing it. That was never the case with the desktop version. I suggest adding the printer icon to the scrollbars (top and left side). 3. It was very hard to figure out how to revise my return after it thought I had filed it (via mail). 4. Doing this review and having to come up with a unique nickname is ridiculous.
Date published: 2023-03-30
Rated 5 out of 5 by from QUICK AND EASY QUICK AND EASY, VERY EXPLANITORY IN MOST SECTIONS, LITTLE PRICEY BUT BETTER THAN OTHERS
Date published: 2023-03-30
Rated 4 out of 5 by from Carryover function in Turbotax is great! Like how it steps you through all possible tax transactions!
Date published: 2023-03-30
Rated 4 out of 5 by from State filing fee is a rip off The state filing fee of $25 is a rip off. It should be included in the price of the software.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is so easy to use! It was great and easy to use, I had no problem using it and the representative was really helpful.
Date published: 2023-03-30
Rated 5 out of 5 by from excelent website It was supper efficient to do my tax with turbotax.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax Review Appears that Turbo Tax is getting too burdensome on the tax payer. Questions are being asked in the software that the normal "tax filer" might not necessarily know or understand.In addition, I am tired of paying for the extra fees. A State filing should be free!! Period! I am fine paying for the Audit Defense but TT charges way too many other fees! I am considering using something else for next year.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4979