TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Great Product but Self Employed needs help! Excellent Tax product capabilities and accuracy providing previous records. Needed support as my self employment had several confusing items and one instruction recommended I place my Social Security Medicare Part B payment into business expense which it did not have to process. So Service help me find and clear up which significantly increased Fed Return and My Hove Office Assets had to make several corrections that following what was asked was confusing, but easily cleared when support had direct access to Schedule C documents, a couple items were not apparent she helped me appropriately add and get a little more tax credit. Support was timely, easy to use and schedule, and the two people I had to use were both top line professionals in tax knowledge, personal, kind, and very easy to work with and correctly finish my tax issues.
Date published: 2023-03-30
Rated 5 out of 5 by from Nine Years With Turbo Tax I have a relatively complicated tax return even though I am retired. Each year there are changes to the tax laws at federal and state levels. Turbo tax makes it clear what those are and how they affect your return. If you have all your information filing is easy. If you forget some information it is easy to log out and back in, They offer ample opportunity to check and review entries. Save yourself time and worry, use Turbo Tax.
Date published: 2023-03-30
Rated 5 out of 5 by from Answered Questions I had questions that needed answering, TurboTax answered my questions in language I could understand. TY yet again TurboTax!
Date published: 2023-03-30
Rated 5 out of 5 by from Fast n easy I love tha quickness n easiness I also learned a lot n enjoy it
Date published: 2023-03-30
Rated 5 out of 5 by from turbo tax usually great let me down a little Form 1099-B...Box 1b (date acquired) , the program would not let me input the year 2020 no matter what i did. i had to lie and put various in lieu of the date (07/20/20) in order to move on. i am hoping to use this review as evidence of the error in your program. outside of this, turbotax is great
Date published: 2023-03-30
Rated 5 out of 5 by from Did It Again! Excellent as usual. Great software great help from Kirk.
Date published: 2023-03-30
Rated 3 out of 5 by from It works, but this all is scummy I was forced to upgrade just because I had some investment dividends. Getting $60 extra in my refund cost me an extra $119. Program runs fine otherwise, and is frankly very useful, but dang this should be free like nearly every other country in the world.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax Deluxe - Great Work! The Turbo Tax Deluxe program is an excellent chose for preparing your individual income taxes.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax does it again! Quick, easy, accurate. I rely on on Turbo Tax to maximize my refund. Need I say more?
Date published: 2023-03-30
Rated 5 out of 5 by from Great program to use for easy tax filing. Easy to follow the prompts and navigate with nothing missed. One glitch though, I cannot take the home office deductions as the system is not handling it correctly. It keeps saying that I have zero or negative business income to take any home office deductions, which is not true.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4976
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Product but Self Employed needs help! Excellent Tax product capabilities and accuracy providing previous records. Needed support as my self employment had several confusing items and one instruction recommended I place my Social Security Medicare Part B payment into business expense which it did not have to process. So Service help me find and clear up which significantly increased Fed Return and My Hove Office Assets had to make several corrections that following what was asked was confusing, but easily cleared when support had direct access to Schedule C documents, a couple items were not apparent she helped me appropriately add and get a little more tax credit. Support was timely, easy to use and schedule, and the two people I had to use were both top line professionals in tax knowledge, personal, kind, and very easy to work with and correctly finish my tax issues.
Date published: 2023-03-30
Rated 5 out of 5 by from Nine Years With Turbo Tax I have a relatively complicated tax return even though I am retired. Each year there are changes to the tax laws at federal and state levels. Turbo tax makes it clear what those are and how they affect your return. If you have all your information filing is easy. If you forget some information it is easy to log out and back in, They offer ample opportunity to check and review entries. Save yourself time and worry, use Turbo Tax.
Date published: 2023-03-30
Rated 5 out of 5 by from Answered Questions I had questions that needed answering, TurboTax answered my questions in language I could understand. TY yet again TurboTax!
Date published: 2023-03-30
Rated 5 out of 5 by from Fast n easy I love tha quickness n easiness I also learned a lot n enjoy it
Date published: 2023-03-30
Rated 5 out of 5 by from turbo tax usually great let me down a little Form 1099-B...Box 1b (date acquired) , the program would not let me input the year 2020 no matter what i did. i had to lie and put various in lieu of the date (07/20/20) in order to move on. i am hoping to use this review as evidence of the error in your program. outside of this, turbotax is great
Date published: 2023-03-30
Rated 5 out of 5 by from Did It Again! Excellent as usual. Great software great help from Kirk.
Date published: 2023-03-30
Rated 3 out of 5 by from It works, but this all is scummy I was forced to upgrade just because I had some investment dividends. Getting $60 extra in my refund cost me an extra $119. Program runs fine otherwise, and is frankly very useful, but dang this should be free like nearly every other country in the world.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax Deluxe - Great Work! The Turbo Tax Deluxe program is an excellent chose for preparing your individual income taxes.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax does it again! Quick, easy, accurate. I rely on on Turbo Tax to maximize my refund. Need I say more?
Date published: 2023-03-30
Rated 5 out of 5 by from Great program to use for easy tax filing. Easy to follow the prompts and navigate with nothing missed. One glitch though, I cannot take the home office deductions as the system is not handling it correctly. It keeps saying that I have zero or negative business income to take any home office deductions, which is not true.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4976