TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from It was great It was great. So great. Glad to have done it online.
Date published: 2023-04-19
Rated 4 out of 5 by from turbo tax is very user-friendly. very supportive in all my questionsm although sometimes it does not completely answers my specific questions.
Date published: 2023-04-19
Rated 3 out of 5 by from Getting very expensive and unaffordable I remember when Turbo Tax was $49.99 on a CD. I cannot believe it is now $120 for a software as a service. It is getting very expensive and unaffordable.
Date published: 2023-04-19
Rated 5 out of 5 by from 2022 Txes DONE! Always easy to use, thorough and accurate! I have uses Turbo Tax for a dozen years and never been disappointed!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Filing Fast and easy! I got it done just under the wire. I started my return and went back to it today and was able to submit it with no issues.
Date published: 2023-04-19
Rated 5 out of 5 by from I did my taxes on turbotax.intuit.com The online experience was equivalent to downloading and running the software on your computer. Thank goodness my internet connection was stable! :-) Anyway, very surprised (and happy) that there were no hiccups with doing my taxes online. Here's to progress!
Date published: 2023-04-19
Rated 1 out of 5 by from AWFUL I hate the new format this year. You can't pull up things or forms like before. The most annoying thing is they keep trying to get you to spend more money. I had the Deluxe version and it told me I needed to get the premium version because the delux no longer had a C Schedule. I upgraded and then didn't need the C Schedule. I tried to go back and then it said I needed an even pricier version. I have used Turbo Tax since its inception, but I will never again use it. I am so upset and disappointed. You ruined a terrific program.
Date published: 2023-04-19
Rated 1 out of 5 by from Upselling me when I don't need it I currently have no income as a student and I am being charged to a premium to file for pennies.
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT PRODUCT It was simple and quick. It walked me step by step through the process.
Date published: 2023-04-19
Rated 1 out of 5 by from Nickel and dimed Still too obtuse, not easy to use, and fees charged are too high for lack of ease.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 498
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It was great It was great. So great. Glad to have done it online.
Date published: 2023-04-19
Rated 4 out of 5 by from turbo tax is very user-friendly. very supportive in all my questionsm although sometimes it does not completely answers my specific questions.
Date published: 2023-04-19
Rated 3 out of 5 by from Getting very expensive and unaffordable I remember when Turbo Tax was $49.99 on a CD. I cannot believe it is now $120 for a software as a service. It is getting very expensive and unaffordable.
Date published: 2023-04-19
Rated 5 out of 5 by from 2022 Txes DONE! Always easy to use, thorough and accurate! I have uses Turbo Tax for a dozen years and never been disappointed!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Filing Fast and easy! I got it done just under the wire. I started my return and went back to it today and was able to submit it with no issues.
Date published: 2023-04-19
Rated 5 out of 5 by from I did my taxes on turbotax.intuit.com The online experience was equivalent to downloading and running the software on your computer. Thank goodness my internet connection was stable! :-) Anyway, very surprised (and happy) that there were no hiccups with doing my taxes online. Here's to progress!
Date published: 2023-04-19
Rated 1 out of 5 by from AWFUL I hate the new format this year. You can't pull up things or forms like before. The most annoying thing is they keep trying to get you to spend more money. I had the Deluxe version and it told me I needed to get the premium version because the delux no longer had a C Schedule. I upgraded and then didn't need the C Schedule. I tried to go back and then it said I needed an even pricier version. I have used Turbo Tax since its inception, but I will never again use it. I am so upset and disappointed. You ruined a terrific program.
Date published: 2023-04-19
Rated 1 out of 5 by from Upselling me when I don't need it I currently have no income as a student and I am being charged to a premium to file for pennies.
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT PRODUCT It was simple and quick. It walked me step by step through the process.
Date published: 2023-04-19
Rated 1 out of 5 by from Nickel and dimed Still too obtuse, not easy to use, and fees charged are too high for lack of ease.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 498