TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo it's easy & I love it it was very simply for me to do
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax is a great software to file taxes! This system is great to file taxes and is easy to use, the only thing is a bit pricey but provides good services so I can’t complain, and I can also say that this system can pull your W-2 even if you don’t have it
Date published: 2023-03-30
Rated 5 out of 5 by from Very Easy to follow... Very easy to use... Had a problem with one entry for the state, but the search function flagged other users who also had this problem and the way around it.
Date published: 2023-03-30
Rated 1 out of 5 by from awful!!! while the service seems to be accurate, the process is unbelievably painful! the never ending begging for various add ons and marketing is incredibly annoying. Additionally, the inability to save and continue the next day is infuriating. The very first thing this website should do is list all the things you will need to complete the return like credit cards, drivers license, last year's returns, etc-raising it at the last minute is a huge shortcoming. very, very disappointing and it is very expensive-i happen to be a high income person-over $1MM annually (this was a return for my recent college graduate) and paying $130 is annoying for me so I can't imagine how annoying it is for lower income people and then the push to have the refund deposited through some crappy account that undoubtedly benefits Intuit is just one more insult. I hate this service!!!!!
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is awesome! Very easy to use. I use TurboTax every year and I highly recommend it.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is great It's really easy to use. Super helpful. I like the guided path.
Date published: 2023-03-30
Rated 4 out of 5 by from easy Easy prompts to follow. happy happy happy with my results.
Date published: 2023-03-30
Rated 4 out of 5 by from TURBO IS OK HAD SOME PROMBLEM BUT EVERY THINGS OK NOW FILED WITH NO PROMBLEM
Date published: 2023-03-30
Rated 3 out of 5 by from Relatively Convenient 3 years in a row I get the same rejection error after filing, saying that an IP PIN was not provided, and 3 years in a row, Turbo Tax did not ask for one once during the filing process. You have to search for a while before finding a link on the website to enter it. Should have been fixed by now.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to use Excellent product, however need more info. on how to correct an error (i.e show what form and what line etc...)
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4970
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo it's easy & I love it it was very simply for me to do
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax is a great software to file taxes! This system is great to file taxes and is easy to use, the only thing is a bit pricey but provides good services so I can’t complain, and I can also say that this system can pull your W-2 even if you don’t have it
Date published: 2023-03-30
Rated 5 out of 5 by from Very Easy to follow... Very easy to use... Had a problem with one entry for the state, but the search function flagged other users who also had this problem and the way around it.
Date published: 2023-03-30
Rated 1 out of 5 by from awful!!! while the service seems to be accurate, the process is unbelievably painful! the never ending begging for various add ons and marketing is incredibly annoying. Additionally, the inability to save and continue the next day is infuriating. The very first thing this website should do is list all the things you will need to complete the return like credit cards, drivers license, last year's returns, etc-raising it at the last minute is a huge shortcoming. very, very disappointing and it is very expensive-i happen to be a high income person-over $1MM annually (this was a return for my recent college graduate) and paying $130 is annoying for me so I can't imagine how annoying it is for lower income people and then the push to have the refund deposited through some crappy account that undoubtedly benefits Intuit is just one more insult. I hate this service!!!!!
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is awesome! Very easy to use. I use TurboTax every year and I highly recommend it.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is great It's really easy to use. Super helpful. I like the guided path.
Date published: 2023-03-30
Rated 4 out of 5 by from easy Easy prompts to follow. happy happy happy with my results.
Date published: 2023-03-30
Rated 4 out of 5 by from TURBO IS OK HAD SOME PROMBLEM BUT EVERY THINGS OK NOW FILED WITH NO PROMBLEM
Date published: 2023-03-30
Rated 3 out of 5 by from Relatively Convenient 3 years in a row I get the same rejection error after filing, saying that an IP PIN was not provided, and 3 years in a row, Turbo Tax did not ask for one once during the filing process. You have to search for a while before finding a link on the website to enter it. Should have been fixed by now.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to use Excellent product, however need more info. on how to correct an error (i.e show what form and what line etc...)
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4970