TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from It makes it so simple. I'm still married after doing taxes! This is a very easy process
Date published: 2023-03-30
Rated 4 out of 5 by from Great easy way to file taxes, but with a catch Pros: Its very easy to use and does a great job in explaining what info they need, why they need it, and where to find it. You feel confident that you'll get the most you can out of your return. Cons: While they're upfront with some of the costs, they still wait till after you've filed some info in order to tell you that you MUST upgrade to a higher TurboTax package which is frustrating. Its almost like being held hostage because you HAVE to file accurate information and TurboTax knows that so they tell you that you HAVE to pay for a higher package in order to file it. In the end, TurboTax is easy to use and quick to file, just be aware that you'll almost always NEVER either file for free OR pay as low as you think you will to use TurboTax. They know where to charge you.....
Date published: 2023-03-30
Rated 4 out of 5 by from awesome great and easy to use. Had no issues and helped me navigate through all the documents quickly.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome The experience is safe and reliable because I have used Turbo Tax for a few years now!
Date published: 2023-03-30
Rated 5 out of 5 by from Best that ever did it Got em done with the quickness and ease. A trained monkey could do it... Thank you
Date published: 2023-03-30
Rated 5 out of 5 by from Very FAst Was impressed with the technology, loved using it.
Date published: 2023-03-30
Rated 4 out of 5 by from good good good good good good good good good good good good
Date published: 2023-03-30
Rated 5 out of 5 by from Great product I used to pay someone $800 to do this same work, now I can do it myself.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy and affordable Affordable tax prep with LIVE help for questions. Turbo Tax walked us through step by step, and when we had questions about things like which children qualified for deductions, we were able to ask a real person for help. They have always been great about promptly answering all questions.
Date published: 2023-03-30
Rated 4 out of 5 by from Quick and easy being that i have move states, turbotax made sure to get into every nook and cranny of what was needed making it quick and easy to simply answer questions. My sister just started filing for the first time this year with turbo and she was done in les than 30 minutes.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It makes it so simple. I'm still married after doing taxes! This is a very easy process
Date published: 2023-03-30
Rated 4 out of 5 by from Great easy way to file taxes, but with a catch Pros: Its very easy to use and does a great job in explaining what info they need, why they need it, and where to find it. You feel confident that you'll get the most you can out of your return. Cons: While they're upfront with some of the costs, they still wait till after you've filed some info in order to tell you that you MUST upgrade to a higher TurboTax package which is frustrating. Its almost like being held hostage because you HAVE to file accurate information and TurboTax knows that so they tell you that you HAVE to pay for a higher package in order to file it. In the end, TurboTax is easy to use and quick to file, just be aware that you'll almost always NEVER either file for free OR pay as low as you think you will to use TurboTax. They know where to charge you.....
Date published: 2023-03-30
Rated 4 out of 5 by from awesome great and easy to use. Had no issues and helped me navigate through all the documents quickly.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome The experience is safe and reliable because I have used Turbo Tax for a few years now!
Date published: 2023-03-30
Rated 5 out of 5 by from Best that ever did it Got em done with the quickness and ease. A trained monkey could do it... Thank you
Date published: 2023-03-30
Rated 5 out of 5 by from Very FAst Was impressed with the technology, loved using it.
Date published: 2023-03-30
Rated 4 out of 5 by from good good good good good good good good good good good good
Date published: 2023-03-30
Rated 5 out of 5 by from Great product I used to pay someone $800 to do this same work, now I can do it myself.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy and affordable Affordable tax prep with LIVE help for questions. Turbo Tax walked us through step by step, and when we had questions about things like which children qualified for deductions, we were able to ask a real person for help. They have always been great about promptly answering all questions.
Date published: 2023-03-30
Rated 4 out of 5 by from Quick and easy being that i have move states, turbotax made sure to get into every nook and cranny of what was needed making it quick and easy to simply answer questions. My sister just started filing for the first time this year with turbo and she was done in les than 30 minutes.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4969