TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Love Turbo Tax! User interface alone is worth 5 stars. I especially appreciate the pop up answers to questions that don't take you away from what you were just working on. The answers are also spot on 95% spot of the time, lots better than googling around. Overall a positive experience and as personal and reassuring as an online service can be!
Date published: 2023-04-02
Rated 4 out of 5 by from love using turbo tax every year! we've used turbo tax every year for almost a decade. they make it easy to just plop your information in and complete your taxes. there is only one thing i dislike and that is them constantly pushing upgrades. i'd rather only have it twice, at the beginning and at the end just to confirm.
Date published: 2023-04-02
Rated 5 out of 5 by from Vincent was incredible!!! We were stuck, we hit "help", Vincent immediately called us and went above and beyond to thoroughly check all of our work, answered our questions and looked for all applicable credits.
Date published: 2023-04-02
Rated 5 out of 5 by from Love turbo tax I had issues called turbotax 3 times i called for help and all calls answered in matter of minutes they where patient and kind and got it done. I moved 2 times and got married. I moved had two jobs two home offices and gor maried
Date published: 2023-04-02
Rated 5 out of 5 by from seamless helpful and quick, and simplified with detailed instructions
Date published: 2023-04-02
Rated 4 out of 5 by from Works well. Should just ask if you want to itemize Should just ask if you want to itemize. I spent 30 minutes answering questions when I knew I would just take the standard.
Date published: 2023-04-02
Rated 5 out of 5 by from 2023 TT FED RETURN PROCESS WENT GREAT,, THIS WAS THE LEAST AMOUNT OF TIME I HAVE SPENT ON THIS IN AT LEAST THE LAST 10YRS. THIS WAS EXCELLENT AND IMO WELL WORTH THE COST
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is the Greatest It’s easy to follow directions and it was a breeze
Date published: 2023-04-02
Rated 5 out of 5 by from Like turbo tax Found it a little harder to understand this year compared to last.
Date published: 2023-04-02
Rated 5 out of 5 by from Makes taxes quick and easy, with a few flaws Overall, the tax software makes it easy to file for individual income tax returns. State and federal are handled in a nice, integrated way. There are a few glitches and inconsistent user interface elements, especially in the area of importing documents from brokerages (dividend and capital gains income). However, compared to doing taxes manually these issues are extremely minor, so overall the experience was great.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4964
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax! User interface alone is worth 5 stars. I especially appreciate the pop up answers to questions that don't take you away from what you were just working on. The answers are also spot on 95% spot of the time, lots better than googling around. Overall a positive experience and as personal and reassuring as an online service can be!
Date published: 2023-04-02
Rated 4 out of 5 by from love using turbo tax every year! we've used turbo tax every year for almost a decade. they make it easy to just plop your information in and complete your taxes. there is only one thing i dislike and that is them constantly pushing upgrades. i'd rather only have it twice, at the beginning and at the end just to confirm.
Date published: 2023-04-02
Rated 5 out of 5 by from Vincent was incredible!!! We were stuck, we hit "help", Vincent immediately called us and went above and beyond to thoroughly check all of our work, answered our questions and looked for all applicable credits.
Date published: 2023-04-02
Rated 5 out of 5 by from Love turbo tax I had issues called turbotax 3 times i called for help and all calls answered in matter of minutes they where patient and kind and got it done. I moved 2 times and got married. I moved had two jobs two home offices and gor maried
Date published: 2023-04-02
Rated 5 out of 5 by from seamless helpful and quick, and simplified with detailed instructions
Date published: 2023-04-02
Rated 4 out of 5 by from Works well. Should just ask if you want to itemize Should just ask if you want to itemize. I spent 30 minutes answering questions when I knew I would just take the standard.
Date published: 2023-04-02
Rated 5 out of 5 by from 2023 TT FED RETURN PROCESS WENT GREAT,, THIS WAS THE LEAST AMOUNT OF TIME I HAVE SPENT ON THIS IN AT LEAST THE LAST 10YRS. THIS WAS EXCELLENT AND IMO WELL WORTH THE COST
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is the Greatest It’s easy to follow directions and it was a breeze
Date published: 2023-04-02
Rated 5 out of 5 by from Like turbo tax Found it a little harder to understand this year compared to last.
Date published: 2023-04-02
Rated 5 out of 5 by from Makes taxes quick and easy, with a few flaws Overall, the tax software makes it easy to file for individual income tax returns. State and federal are handled in a nice, integrated way. There are a few glitches and inconsistent user interface elements, especially in the area of importing documents from brokerages (dividend and capital gains income). However, compared to doing taxes manually these issues are extremely minor, so overall the experience was great.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4964