TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Ed Severigh from
Great
Would've giving it 5 stars-- but 1099-div (& 1088) & some other forms can make the tax filing a little longer-- not solely the fault of Turbotax --but when these types of forms are involved--in should take priority upfront---to avoid any surprises and time delays.
Date published: 2023-03-30
Rated 5 out of 5 by
Bowhunter60 from
OUTSTANDING!
I've been using TurboTax for about 10 years and it has always been very easy, intuitive, and beneficial. Very thankful for this platform that allows you to take the stress out of this annual event. Thank you!
Date published: 2023-03-30
Rated 3 out of 5 by
Cpoulakdias from
too expensive
too expensive, this program shouldn't cost 178 dollars
Date published: 2023-03-30
Rated 5 out of 5 by
mabjr2023 from
all well that ends well
Cheril was of great help. I had a problem with the state form, but it was resolved.
Date published: 2023-03-30
Rated 5 out of 5 by
YAYA2021 from
TURBO TAX IS AMAZING
I engaged in a call with one of the experts and she helped guide me along the way with the troubled areas I had filing and she reassured me and gave me continued confidence with what the best options were for me.
Date published: 2023-03-30
Rated 5 out of 5 by
willieDepriet52 from
Easy to use.
Was easy to use. Had no issues with the preparation,
Date published: 2023-03-30
Rated 4 out of 5 by
frankln100 from
TurboTax has lost some of it's edge
For the most part, TurboTax Premier for federal and one state is great. With the changes in the Capital Gains laws over the years, TurboTax help and IRS instructions leave a lot to be desired when 1099-B says N/A for year purchased. Also, instructions for dealing with foreign stocks such as Bayer or Nestles whether to take the deduction or credit. On these topics, I take my own notes and refer back to them the previous years. Most of the time "No" is an option but on some sources of income, you can get stuck in a loop and have to exit the program and come back to a previous topic and know what to avoid.
Date published: 2023-03-30
Rated 4 out of 5 by
Highland Way from
Pretty good
Because I've used the product for many years I am familiar with the product and have always liked it.
Date published: 2023-03-30
Rated 5 out of 5 by
Bonham1923 from
I Love Turbo Tax!
Helpful, easy to use and cost effective. My work varies through the year with both W2 and 1099's turbo tax is low stress and easy to use.
Date published: 2023-03-30
Rated 5 out of 5 by
Taylorfeinnn from
Amazing!
Great! It wa sos easy and the help was amazing! Thank you!
All TurboTax® Offerings Reviews - Page 4955
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Ed Severigh from
Great
Would've giving it 5 stars-- but 1099-div (& 1088) & some other forms can make the tax filing a little longer-- not solely the fault of Turbotax --but when these types of forms are involved--in should take priority upfront---to avoid any surprises and time delays.
Date published: 2023-03-30
Rated 5 out of 5 by
Bowhunter60 from
OUTSTANDING!
I've been using TurboTax for about 10 years and it has always been very easy, intuitive, and beneficial. Very thankful for this platform that allows you to take the stress out of this annual event. Thank you!
Date published: 2023-03-30
Rated 3 out of 5 by
Cpoulakdias from
too expensive
too expensive, this program shouldn't cost 178 dollars
Date published: 2023-03-30
Rated 5 out of 5 by
mabjr2023 from
all well that ends well
Cheril was of great help. I had a problem with the state form, but it was resolved.
Date published: 2023-03-30
Rated 5 out of 5 by
YAYA2021 from
TURBO TAX IS AMAZING
I engaged in a call with one of the experts and she helped guide me along the way with the troubled areas I had filing and she reassured me and gave me continued confidence with what the best options were for me.
Date published: 2023-03-30
Rated 5 out of 5 by
willieDepriet52 from
Easy to use.
Was easy to use. Had no issues with the preparation,
Date published: 2023-03-30
Rated 4 out of 5 by
frankln100 from
TurboTax has lost some of it's edge
For the most part, TurboTax Premier for federal and one state is great. With the changes in the Capital Gains laws over the years, TurboTax help and IRS instructions leave a lot to be desired when 1099-B says N/A for year purchased. Also, instructions for dealing with foreign stocks such as Bayer or Nestles whether to take the deduction or credit. On these topics, I take my own notes and refer back to them the previous years. Most of the time "No" is an option but on some sources of income, you can get stuck in a loop and have to exit the program and come back to a previous topic and know what to avoid.
Date published: 2023-03-30
Rated 4 out of 5 by
Highland Way from
Pretty good
Because I've used the product for many years I am familiar with the product and have always liked it.
Date published: 2023-03-30
Rated 5 out of 5 by
Bonham1923 from
I Love Turbo Tax!
Helpful, easy to use and cost effective. My work varies through the year with both W2 and 1099's turbo tax is low stress and easy to use.
Date published: 2023-03-30
Rated 5 out of 5 by
Taylorfeinnn from
Amazing!
Great! It wa sos easy and the help was amazing! Thank you!
All TurboTax® Offerings Reviews - Page 4955
Date published: 2023-03-30