TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Great Would've giving it 5 stars-- but 1099-div (& 1088) & some other forms can make the tax filing a little longer-- not solely the fault of Turbotax --but when these types of forms are involved--in should take priority upfront---to avoid any surprises and time delays.
Date published: 2023-03-30
Rated 5 out of 5 by from OUTSTANDING! I've been using TurboTax for about 10 years and it has always been very easy, intuitive, and beneficial. Very thankful for this platform that allows you to take the stress out of this annual event. Thank you!
Date published: 2023-03-30
Rated 3 out of 5 by from too expensive too expensive, this program shouldn't cost 178 dollars
Date published: 2023-03-30
Rated 5 out of 5 by from all well that ends well Cheril was of great help. I had a problem with the state form, but it was resolved.
Date published: 2023-03-30
Rated 5 out of 5 by from TURBO TAX IS AMAZING I engaged in a call with one of the experts and she helped guide me along the way with the troubled areas I had filing and she reassured me and gave me continued confidence with what the best options were for me.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to use. Was easy to use. Had no issues with the preparation,
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax has lost some of it's edge For the most part, TurboTax Premier for federal and one state is great. With the changes in the Capital Gains laws over the years, TurboTax help and IRS instructions leave a lot to be desired when 1099-B says N/A for year purchased. Also, instructions for dealing with foreign stocks such as Bayer or Nestles whether to take the deduction or credit. On these topics, I take my own notes and refer back to them the previous years. Most of the time "No" is an option but on some sources of income, you can get stuck in a loop and have to exit the program and come back to a previous topic and know what to avoid.
Date published: 2023-03-30
Rated 4 out of 5 by from Pretty good Because I've used the product for many years I am familiar with the product and have always liked it.
Date published: 2023-03-30
Rated 5 out of 5 by from I Love Turbo Tax! Helpful, easy to use and cost effective. My work varies through the year with both W2 and 1099's turbo tax is low stress and easy to use.
Date published: 2023-03-30
Rated 5 out of 5 by from Amazing! Great! It wa sos easy and the help was amazing! Thank you!
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Would've giving it 5 stars-- but 1099-div (& 1088) & some other forms can make the tax filing a little longer-- not solely the fault of Turbotax --but when these types of forms are involved--in should take priority upfront---to avoid any surprises and time delays.
Date published: 2023-03-30
Rated 5 out of 5 by from OUTSTANDING! I've been using TurboTax for about 10 years and it has always been very easy, intuitive, and beneficial. Very thankful for this platform that allows you to take the stress out of this annual event. Thank you!
Date published: 2023-03-30
Rated 3 out of 5 by from too expensive too expensive, this program shouldn't cost 178 dollars
Date published: 2023-03-30
Rated 5 out of 5 by from all well that ends well Cheril was of great help. I had a problem with the state form, but it was resolved.
Date published: 2023-03-30
Rated 5 out of 5 by from TURBO TAX IS AMAZING I engaged in a call with one of the experts and she helped guide me along the way with the troubled areas I had filing and she reassured me and gave me continued confidence with what the best options were for me.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to use. Was easy to use. Had no issues with the preparation,
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax has lost some of it's edge For the most part, TurboTax Premier for federal and one state is great. With the changes in the Capital Gains laws over the years, TurboTax help and IRS instructions leave a lot to be desired when 1099-B says N/A for year purchased. Also, instructions for dealing with foreign stocks such as Bayer or Nestles whether to take the deduction or credit. On these topics, I take my own notes and refer back to them the previous years. Most of the time "No" is an option but on some sources of income, you can get stuck in a loop and have to exit the program and come back to a previous topic and know what to avoid.
Date published: 2023-03-30
Rated 4 out of 5 by from Pretty good Because I've used the product for many years I am familiar with the product and have always liked it.
Date published: 2023-03-30
Rated 5 out of 5 by from I Love Turbo Tax! Helpful, easy to use and cost effective. My work varies through the year with both W2 and 1099's turbo tax is low stress and easy to use.
Date published: 2023-03-30
Rated 5 out of 5 by from Amazing! Great! It wa sos easy and the help was amazing! Thank you!
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4955