TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from good company, i just had issues not much help once my taxes got rejected for the amount of money i had to pay but its not the companies fault for my issues i guess.
Date published: 2023-05-07
Rated 4 out of 5 by from Printing issues When I started I thought I was finished after I loaded my info. Then It said I had to print some papers. I didn't have access to a printer so my returns were rejected. Eventually, I found a way to get the form printed but I am now 3-4 weeks late. I am not sure I will use this next year.
Date published: 2023-05-07
Rated 5 out of 5 by from EASIEST TAX YEAR EVER! MY CURRENT EMPLOYER USES INTUIT FOR PAYROLL SERVICES, SO USING TURBOTAX IS A DEFINITE NO BRAINER!!
Date published: 2023-05-07
Rated 4 out of 5 by from TurboTax Deluxe I have used TurboTax for a number of years. I buy my CD at CostCo. I load it on my computer & it needs the internet to check for updates. I then want to use last years tax info of personal data because nothing has changed. Somewhere in this process things go south. I always have to call TurboTax & get help. This year, 2022, the same thing, but it appears to have all worked out anyways. I bought the CD at CostCo. I believe I did my taxes online because I ended up getting a confirming email about purchasing TurboTax Online as well as paying for my California State filing. I do not mind the billing as long as my 2022 Federal & State taxes are done - Thank God!
Date published: 2023-05-07
Rated 4 out of 5 by from This service was fairly easy to use this year. If you have simple taxes, this is the way to go for an easy return
Date published: 2023-05-07
Rated 5 out of 5 by from Excellent Do-it-yourself tax filing services I love the TurboTax live service. Using it for 4-5 years now. Every year the TurboTax cost with Live is skyrocketing.
Date published: 2023-05-07
Rated 5 out of 5 by from Turbo Tax is Awesome! I am so thankful for this program. I find it very helpful and extremely thorough. It is so easy to use.
Date published: 2023-05-07
Rated 5 out of 5 by from so fast they did great helping me glad to be done! I will definitely be using TurboTax next year!
Date published: 2023-05-07
Rated 5 out of 5 by from great -great use of websditr was very quick and easy and reliable
Date published: 2023-05-07
Rated 5 out of 5 by from Turbo tax easy to use Love the software. Very user friendly and detailed.
Date published: 2023-05-07
All TurboTax® Offerings Reviews - Page 496
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from good company, i just had issues not much help once my taxes got rejected for the amount of money i had to pay but its not the companies fault for my issues i guess.
Date published: 2023-05-07
Rated 4 out of 5 by from Printing issues When I started I thought I was finished after I loaded my info. Then It said I had to print some papers. I didn't have access to a printer so my returns were rejected. Eventually, I found a way to get the form printed but I am now 3-4 weeks late. I am not sure I will use this next year.
Date published: 2023-05-07
Rated 5 out of 5 by from EASIEST TAX YEAR EVER! MY CURRENT EMPLOYER USES INTUIT FOR PAYROLL SERVICES, SO USING TURBOTAX IS A DEFINITE NO BRAINER!!
Date published: 2023-05-07
Rated 4 out of 5 by from TurboTax Deluxe I have used TurboTax for a number of years. I buy my CD at CostCo. I load it on my computer & it needs the internet to check for updates. I then want to use last years tax info of personal data because nothing has changed. Somewhere in this process things go south. I always have to call TurboTax & get help. This year, 2022, the same thing, but it appears to have all worked out anyways. I bought the CD at CostCo. I believe I did my taxes online because I ended up getting a confirming email about purchasing TurboTax Online as well as paying for my California State filing. I do not mind the billing as long as my 2022 Federal & State taxes are done - Thank God!
Date published: 2023-05-07
Rated 4 out of 5 by from This service was fairly easy to use this year. If you have simple taxes, this is the way to go for an easy return
Date published: 2023-05-07
Rated 5 out of 5 by from Excellent Do-it-yourself tax filing services I love the TurboTax live service. Using it for 4-5 years now. Every year the TurboTax cost with Live is skyrocketing.
Date published: 2023-05-07
Rated 5 out of 5 by from Turbo Tax is Awesome! I am so thankful for this program. I find it very helpful and extremely thorough. It is so easy to use.
Date published: 2023-05-07
Rated 5 out of 5 by from so fast they did great helping me glad to be done! I will definitely be using TurboTax next year!
Date published: 2023-05-07
Rated 5 out of 5 by from great -great use of websditr was very quick and easy and reliable
Date published: 2023-05-07
Rated 5 out of 5 by from Turbo tax easy to use Love the software. Very user friendly and detailed.
Date published: 2023-05-07
All TurboTax® Offerings Reviews - Page 496