TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TurboTax business filing 2022 Limited instructions for using refund for 1040SR. "Jump 2" instructions were not in the menu. Made several attempts to find workable instructions for 1040, 1040SR, & others without success.
Date published: 2023-03-30
Rated 5 out of 5 by from TURBOTAX IS AEWSOME It was easy to use. And when I was not sure of something, I could look up common questions to make and educated decision on how to proceed.
Date published: 2023-03-30
Rated 1 out of 5 by from Get rid of Credit Karma I never got last year's refund. Why send me to their confusing site as to what purpose are they?
Date published: 2023-03-30
Rated 3 out of 5 by from Not good for people that file quickly I've been using Turbotax for several years and I've finally accepted that they don't get everything updated and correct till sometime in middle/late March. If you have a return coming and want to file as quickly as possible, turbotax might hold you back. If you have to pay and want to delay filing for as long as possible, turbotax is a great choice.
Date published: 2023-03-30
Rated 3 out of 5 by from Its ok I used Turbotax in place of H&R Block thinking that it would be cheaper. It wasn't. The fact that I could do it at my own pace was nice.
Date published: 2023-03-30
Rated 5 out of 5 by from great help were a great help and was always there when needed
Date published: 2023-03-30
Rated 3 out of 5 by from Its taxes Turbo tax made it much easier than filing myself but that doesnt stop me from not fully understanding why I got much less this year than last year for my refund. I feel like there are so many unnecessary hoops we need to jump through in the United states.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent Service Quick and simple! Got it done on my lunch break...
Date published: 2023-03-30
Rated 5 out of 5 by from turbotax is great, i like turbotax but cannot transfer last years return to this years. your tech help is real great, very easy to help get transmission finished
Date published: 2023-03-30
Rated 3 out of 5 by from Some what complicated and unclear explanation Feeling somewhtat is missing. I filed but because there was no notification that my return was accepted, I found it was not filed. I needed to file again. I have no idea if I filed twice.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4949
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax business filing 2022 Limited instructions for using refund for 1040SR. "Jump 2" instructions were not in the menu. Made several attempts to find workable instructions for 1040, 1040SR, & others without success.
Date published: 2023-03-30
Rated 5 out of 5 by from TURBOTAX IS AEWSOME It was easy to use. And when I was not sure of something, I could look up common questions to make and educated decision on how to proceed.
Date published: 2023-03-30
Rated 1 out of 5 by from Get rid of Credit Karma I never got last year's refund. Why send me to their confusing site as to what purpose are they?
Date published: 2023-03-30
Rated 3 out of 5 by from Not good for people that file quickly I've been using Turbotax for several years and I've finally accepted that they don't get everything updated and correct till sometime in middle/late March. If you have a return coming and want to file as quickly as possible, turbotax might hold you back. If you have to pay and want to delay filing for as long as possible, turbotax is a great choice.
Date published: 2023-03-30
Rated 3 out of 5 by from Its ok I used Turbotax in place of H&R Block thinking that it would be cheaper. It wasn't. The fact that I could do it at my own pace was nice.
Date published: 2023-03-30
Rated 5 out of 5 by from great help were a great help and was always there when needed
Date published: 2023-03-30
Rated 3 out of 5 by from Its taxes Turbo tax made it much easier than filing myself but that doesnt stop me from not fully understanding why I got much less this year than last year for my refund. I feel like there are so many unnecessary hoops we need to jump through in the United states.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent Service Quick and simple! Got it done on my lunch break...
Date published: 2023-03-30
Rated 5 out of 5 by from turbotax is great, i like turbotax but cannot transfer last years return to this years. your tech help is real great, very easy to help get transmission finished
Date published: 2023-03-30
Rated 3 out of 5 by from Some what complicated and unclear explanation Feeling somewhtat is missing. I filed but because there was no notification that my return was accepted, I found it was not filed. I needed to file again. I have no idea if I filed twice.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4949