TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Rhamor from
TurboTax business filing 2022
Limited instructions for using refund for 1040SR. "Jump 2" instructions were not in the menu. Made several attempts to find workable instructions for 1040, 1040SR, & others without success.
Date published: 2023-03-30
Rated 5 out of 5 by
LBlank from
TURBOTAX IS AEWSOME
It was easy to use. And when I was not sure of something, I could look up common questions to make and educated decision on how to proceed.
Date published: 2023-03-30
Rated 1 out of 5 by
D1934 from
Get rid of Credit Karma
I never got last year's refund. Why send me to their confusing site as to what purpose are they?
Date published: 2023-03-30
Rated 3 out of 5 by
Andy366 from
Not good for people that file quickly
I've been using Turbotax for several years and I've finally accepted that they don't get everything updated and correct till sometime in middle/late March. If you have a return coming and want to file as quickly as possible, turbotax might hold you back. If you have to pay and want to delay filing for as long as possible, turbotax is a great choice.
Date published: 2023-03-30
Rated 3 out of 5 by
eogle16 from
Its ok
I used Turbotax in place of H&R Block thinking that it would be cheaper. It wasn't. The fact that I could do it at my own pace was nice.
Date published: 2023-03-30
Rated 5 out of 5 by
sethGg from
great help
were a great help and was always there when needed
Date published: 2023-03-30
Rated 3 out of 5 by
Phlipside99 from
Its taxes
Turbo tax made it much easier than filing myself but that doesnt stop me from not fully understanding why I got much less this year than last year for my refund. I feel like there are so many unnecessary hoops we need to jump through in the United states.
Date published: 2023-03-30
Rated 5 out of 5 by
hdhoven from
Excellent Service
Quick and simple! Got it done on my lunch break...
Date published: 2023-03-30
Rated 5 out of 5 by
Mack3333 from
turbotax is great,
i like turbotax but cannot transfer last years return to this years. your tech help is real great, very easy to help get transmission finished
Date published: 2023-03-30
Rated 3 out of 5 by
samsyoun from
Some what complicated and unclear explanation
Feeling somewhtat is missing. I filed but because there was no notification that my return was accepted, I found it was not filed. I needed to file again. I have no idea if I filed twice.
All TurboTax® Offerings Reviews - Page 4949
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Rhamor from
TurboTax business filing 2022
Limited instructions for using refund for 1040SR. "Jump 2" instructions were not in the menu. Made several attempts to find workable instructions for 1040, 1040SR, & others without success.
Date published: 2023-03-30
Rated 5 out of 5 by
LBlank from
TURBOTAX IS AEWSOME
It was easy to use. And when I was not sure of something, I could look up common questions to make and educated decision on how to proceed.
Date published: 2023-03-30
Rated 1 out of 5 by
D1934 from
Get rid of Credit Karma
I never got last year's refund. Why send me to their confusing site as to what purpose are they?
Date published: 2023-03-30
Rated 3 out of 5 by
Andy366 from
Not good for people that file quickly
I've been using Turbotax for several years and I've finally accepted that they don't get everything updated and correct till sometime in middle/late March. If you have a return coming and want to file as quickly as possible, turbotax might hold you back. If you have to pay and want to delay filing for as long as possible, turbotax is a great choice.
Date published: 2023-03-30
Rated 3 out of 5 by
eogle16 from
Its ok
I used Turbotax in place of H&R Block thinking that it would be cheaper. It wasn't. The fact that I could do it at my own pace was nice.
Date published: 2023-03-30
Rated 5 out of 5 by
sethGg from
great help
were a great help and was always there when needed
Date published: 2023-03-30
Rated 3 out of 5 by
Phlipside99 from
Its taxes
Turbo tax made it much easier than filing myself but that doesnt stop me from not fully understanding why I got much less this year than last year for my refund. I feel like there are so many unnecessary hoops we need to jump through in the United states.
Date published: 2023-03-30
Rated 5 out of 5 by
hdhoven from
Excellent Service
Quick and simple! Got it done on my lunch break...
Date published: 2023-03-30
Rated 5 out of 5 by
Mack3333 from
turbotax is great,
i like turbotax but cannot transfer last years return to this years. your tech help is real great, very easy to help get transmission finished
Date published: 2023-03-30
Rated 3 out of 5 by
samsyoun from
Some what complicated and unclear explanation
Feeling somewhtat is missing. I filed but because there was no notification that my return was accepted, I found it was not filed. I needed to file again. I have no idea if I filed twice.
All TurboTax® Offerings Reviews - Page 4949
Date published: 2023-03-30