TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from No that great The uploaded documents didn't poplulate the correct info so I still needed to go through and correct, and some documents couldnt be converted to PDF because of their format so I had to give up on using them. I am actually not super confident in my taxes this year and its the first time since I turned 18 that this is the case.
Date published: 2023-04-02
Rated 3 out of 5 by from OK, but vastly over-priced! OK. Cost much, much more than justifiable. US Congress should (i) vastly simplify the tax code by removing special treatment for their funders (lobbyists) and provide software to file taxes for free. The IRS has to analyze returns, it should be simple to provide electronic software to file.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax remains excellent I have used for many years and love ease of use. Will continue.
Date published: 2023-04-02
Rated 4 out of 5 by from Mostly ok some confusion over foreign tax credit. not able to access help in Premier CD. Service rep unable to see my screen. seem to think it would work if I had online version rather than CD
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is very useful. I've been using TurboTax to file taxes for the past 3 years. TurboTax is very handy to quick taxes efficiently and correctly.
Date published: 2023-04-02
Rated 5 out of 5 by from Great tax experience I always enjoy preparing my taxes with turbo tax they are very helpful and patient. Thanks so much for everything.
Date published: 2023-04-02
Rated 1 out of 5 by from Turbotax is getting worse by the year Every year turbotax is adding more and more fees onto using the program when I am not getting assistance from anyone. The online program is advertised as being a free service but then requires you to make an upgrade over halfway through the process. I will be using another program for following years.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to use The site was easy to use and didn't take much time at all
Date published: 2023-04-02
Rated 3 out of 5 by from Audit Defense I don't have any way to uncheck Audit Defense. It automatically adds it to my charges
Date published: 2023-04-02
Rated 5 out of 5 by from I like Turbo Tax I use turbo tax every year. Will use it again next year
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4947
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from No that great The uploaded documents didn't poplulate the correct info so I still needed to go through and correct, and some documents couldnt be converted to PDF because of their format so I had to give up on using them. I am actually not super confident in my taxes this year and its the first time since I turned 18 that this is the case.
Date published: 2023-04-02
Rated 3 out of 5 by from OK, but vastly over-priced! OK. Cost much, much more than justifiable. US Congress should (i) vastly simplify the tax code by removing special treatment for their funders (lobbyists) and provide software to file taxes for free. The IRS has to analyze returns, it should be simple to provide electronic software to file.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax remains excellent I have used for many years and love ease of use. Will continue.
Date published: 2023-04-02
Rated 4 out of 5 by from Mostly ok some confusion over foreign tax credit. not able to access help in Premier CD. Service rep unable to see my screen. seem to think it would work if I had online version rather than CD
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is very useful. I've been using TurboTax to file taxes for the past 3 years. TurboTax is very handy to quick taxes efficiently and correctly.
Date published: 2023-04-02
Rated 5 out of 5 by from Great tax experience I always enjoy preparing my taxes with turbo tax they are very helpful and patient. Thanks so much for everything.
Date published: 2023-04-02
Rated 1 out of 5 by from Turbotax is getting worse by the year Every year turbotax is adding more and more fees onto using the program when I am not getting assistance from anyone. The online program is advertised as being a free service but then requires you to make an upgrade over halfway through the process. I will be using another program for following years.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to use The site was easy to use and didn't take much time at all
Date published: 2023-04-02
Rated 3 out of 5 by from Audit Defense I don't have any way to uncheck Audit Defense. It automatically adds it to my charges
Date published: 2023-04-02
Rated 5 out of 5 by from I like Turbo Tax I use turbo tax every year. Will use it again next year
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4947