TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from not this year No help, kept making me pay more and i already spent 2 days! usually its easier. not this time.
Date published: 2023-03-30
Rated 4 out of 5 by from Its an ok service I bought the extra bells and whistles last year and my return was wrong and turbo didn't help me at all with the issue.
Date published: 2023-03-30
Rated 1 out of 5 by from STAY AWAY FROM TURBO TAX Terrible experience. Never filing with turbotax again!!! Telling me information from my 2021 tax return is incorrect when it has already been approved. Waste of my time - very frustrating
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax business filing 2022 Limited instructions for using refund for 1040SR. "Jump 2" instructions were not in the menu. Made several attempts to find workable instructions for 1040, 1040SR, & others without success.
Date published: 2023-03-30
Rated 5 out of 5 by from TURBOTAX IS AEWSOME It was easy to use. And when I was not sure of something, I could look up common questions to make and educated decision on how to proceed.
Date published: 2023-03-30
Rated 1 out of 5 by from Get rid of Credit Karma I never got last year's refund. Why send me to their confusing site as to what purpose are they?
Date published: 2023-03-30
Rated 3 out of 5 by from Not good for people that file quickly I've been using Turbotax for several years and I've finally accepted that they don't get everything updated and correct till sometime in middle/late March. If you have a return coming and want to file as quickly as possible, turbotax might hold you back. If you have to pay and want to delay filing for as long as possible, turbotax is a great choice.
Date published: 2023-03-30
Rated 3 out of 5 by from Its ok I used Turbotax in place of H&R Block thinking that it would be cheaper. It wasn't. The fact that I could do it at my own pace was nice.
Date published: 2023-03-30
Rated 5 out of 5 by from great help were a great help and was always there when needed
Date published: 2023-03-30
Rated 3 out of 5 by from Its taxes Turbo tax made it much easier than filing myself but that doesnt stop me from not fully understanding why I got much less this year than last year for my refund. I feel like there are so many unnecessary hoops we need to jump through in the United states.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from not this year No help, kept making me pay more and i already spent 2 days! usually its easier. not this time.
Date published: 2023-03-30
Rated 4 out of 5 by from Its an ok service I bought the extra bells and whistles last year and my return was wrong and turbo didn't help me at all with the issue.
Date published: 2023-03-30
Rated 1 out of 5 by from STAY AWAY FROM TURBO TAX Terrible experience. Never filing with turbotax again!!! Telling me information from my 2021 tax return is incorrect when it has already been approved. Waste of my time - very frustrating
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax business filing 2022 Limited instructions for using refund for 1040SR. "Jump 2" instructions were not in the menu. Made several attempts to find workable instructions for 1040, 1040SR, & others without success.
Date published: 2023-03-30
Rated 5 out of 5 by from TURBOTAX IS AEWSOME It was easy to use. And when I was not sure of something, I could look up common questions to make and educated decision on how to proceed.
Date published: 2023-03-30
Rated 1 out of 5 by from Get rid of Credit Karma I never got last year's refund. Why send me to their confusing site as to what purpose are they?
Date published: 2023-03-30
Rated 3 out of 5 by from Not good for people that file quickly I've been using Turbotax for several years and I've finally accepted that they don't get everything updated and correct till sometime in middle/late March. If you have a return coming and want to file as quickly as possible, turbotax might hold you back. If you have to pay and want to delay filing for as long as possible, turbotax is a great choice.
Date published: 2023-03-30
Rated 3 out of 5 by from Its ok I used Turbotax in place of H&R Block thinking that it would be cheaper. It wasn't. The fact that I could do it at my own pace was nice.
Date published: 2023-03-30
Rated 5 out of 5 by from great help were a great help and was always there when needed
Date published: 2023-03-30
Rated 3 out of 5 by from Its taxes Turbo tax made it much easier than filing myself but that doesnt stop me from not fully understanding why I got much less this year than last year for my refund. I feel like there are so many unnecessary hoops we need to jump through in the United states.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4941