TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo Tax Business not useful for a Trust Turbo Tax Business is not useful for doing a Trust filing. It is a large download so is unstable and un-useable much of the time. I got to one spot where it required me to insert the information for a print out rather than it walking me through each step. It has error notes but they are not always helpful. One says that the amount is wrong--how to fix it? I don't have a clue. This was a total waste of money for me. I still like Turbo Tax for home filing.
Date published: 2023-03-30
Rated 1 out of 5 by from Iowa State TX IA 130 is not done correctly I used TT to complete the Iowa return and noticed it was failing to deduct the MN taxes paid. Had to resort to IA instruction manual and complete the return by hand. I used my "free" state on this return and it was a FAILURE!! makes me wonder how accurate the federal is.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Work Terrific work gaLIURGporjgrjgoJRG[oRG[OG[oRG[oIGr[oIGr[
Date published: 2023-03-30
Rated 5 out of 5 by from Better user interface than HR Block My husband and I have been using HR Block for years, but it was always such a struggle, and so so confusing. It felt like they used tax and legal jargon a lot. So we tried TurboTax this year and it was way better. It even feels a little like a game! But this is coming from someone who kinda likes forms, so take that with a grain of salt.
Date published: 2023-03-30
Rated 4 out of 5 by from My day completing my income taxes. TurboTax is very complete and efficient. It saved me considerable time and money.
Date published: 2023-03-30
Rated 2 out of 5 by from It was a frustration experience. Your forms do not include fellowship income as a option, leaving the user to struggle to locate the entry point.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is a great program! Sometimes a little difficult to follow; but overall, a good program.
Date published: 2023-03-30
Rated 4 out of 5 by from Good I started with Deluxe Live, but was instructed to upgrade to Premier due to thinking I had to attach some K-1s. Turns out I did not need to file k-1, but was still charged with an upgrade. I'm not happy for the additional charge for not.
Date published: 2023-03-30
Rated 4 out of 5 by from The least annoying and most capable option A bit annoyed that you round off amounts to the nearest dollar. I like seeing the amount exactly matching those on my forms. And I don't care about the extra work my computer has to do to manage the pennies! Irksome in that you used to keep them... But what's really annoying is all of the tiny non-resizeable text. Even if you couldn't fully support the native platform (I'm assuming this is written in some sort of platform-independent way) you could at least provide you own rudimentary zoom feature. I would have just stayed with H & R Block except that TurboTax is better with some investment requirements (e.g. foreign tax credit, the stupid estimated payments thing).
Date published: 2023-03-30
Rated 4 out of 5 by from Great way to file taxes Excellent program to file taxes and less expensive than having someone else prepare them.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4928
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax Business not useful for a Trust Turbo Tax Business is not useful for doing a Trust filing. It is a large download so is unstable and un-useable much of the time. I got to one spot where it required me to insert the information for a print out rather than it walking me through each step. It has error notes but they are not always helpful. One says that the amount is wrong--how to fix it? I don't have a clue. This was a total waste of money for me. I still like Turbo Tax for home filing.
Date published: 2023-03-30
Rated 1 out of 5 by from Iowa State TX IA 130 is not done correctly I used TT to complete the Iowa return and noticed it was failing to deduct the MN taxes paid. Had to resort to IA instruction manual and complete the return by hand. I used my "free" state on this return and it was a FAILURE!! makes me wonder how accurate the federal is.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Work Terrific work gaLIURGporjgrjgoJRG[oRG[OG[oRG[oIGr[oIGr[
Date published: 2023-03-30
Rated 5 out of 5 by from Better user interface than HR Block My husband and I have been using HR Block for years, but it was always such a struggle, and so so confusing. It felt like they used tax and legal jargon a lot. So we tried TurboTax this year and it was way better. It even feels a little like a game! But this is coming from someone who kinda likes forms, so take that with a grain of salt.
Date published: 2023-03-30
Rated 4 out of 5 by from My day completing my income taxes. TurboTax is very complete and efficient. It saved me considerable time and money.
Date published: 2023-03-30
Rated 2 out of 5 by from It was a frustration experience. Your forms do not include fellowship income as a option, leaving the user to struggle to locate the entry point.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax is a great program! Sometimes a little difficult to follow; but overall, a good program.
Date published: 2023-03-30
Rated 4 out of 5 by from Good I started with Deluxe Live, but was instructed to upgrade to Premier due to thinking I had to attach some K-1s. Turns out I did not need to file k-1, but was still charged with an upgrade. I'm not happy for the additional charge for not.
Date published: 2023-03-30
Rated 4 out of 5 by from The least annoying and most capable option A bit annoyed that you round off amounts to the nearest dollar. I like seeing the amount exactly matching those on my forms. And I don't care about the extra work my computer has to do to manage the pennies! Irksome in that you used to keep them... But what's really annoying is all of the tiny non-resizeable text. Even if you couldn't fully support the native platform (I'm assuming this is written in some sort of platform-independent way) you could at least provide you own rudimentary zoom feature. I would have just stayed with H & R Block except that TurboTax is better with some investment requirements (e.g. foreign tax credit, the stupid estimated payments thing).
Date published: 2023-03-30
Rated 4 out of 5 by from Great way to file taxes Excellent program to file taxes and less expensive than having someone else prepare them.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4928