TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TURBO TAX Always makes it super easy and streamlined. It gets easier every year even when things on my end get more complicated.
Date published: 2023-03-30
Rated 2 out of 5 by from Premium Too expensive. Too expensive. Too expensive. Too expensive.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent job Kaison Thank you so much. Kaison is amazing. Help helpful!
Date published: 2023-03-30
Rated 5 out of 5 by from It was Great I loved it I wil definitley come back and work withyou all.
Date published: 2023-03-30
Rated 4 out of 5 by from Small Print and Some Questions not address? Some Section have small print difficult to Read and you can't expand it so requiring a magnifying Glass to read some sections! Also After providing the Details on 1099R which some left blank while others have $0.00 which is odd from Investment Company to Investment Company I put what is in each box then Turbo Tax suggests there is Errors? So hard to Be Sure why 1099R's vary from who they get them from and some do not auto send them had to request one when you would think they would be Sent Automatically?
Date published: 2023-03-30
Rated 5 out of 5 by from Es muy bueno Aún poco difícil pero al entender todo bien gracias
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to navigate Very user friendly and also easy to use when amending!
Date published: 2023-03-30
Rated 4 out of 5 by from good , could be better Fair, some part specially IRA/ Roth part could be better..
Date published: 2023-03-30
Rated 1 out of 5 by from gets worse every year No real support for program or filing. Took me over 2 hours to file because of them saying my account had to have a password change then here I sit because the file didn't go through. Said check my internet and it was fine, then back tomorrow.
Date published: 2023-03-30
Rated 4 out of 5 by from Good, still use it even though its pricey I like the software, I appreciate that it carrys over information from year to year, and that's the main reason I haven't switched. Definitly better than Taxact, but probably the free file with the IRS or Dave Ramsey would be good for people who have simpler taxes. For us, we work in the film industry and I usually have at least a dozen w-2s, a handful of 1099s, and investment documents, in at least three states. Its complicated, and Turbotax helps. took me about... 2.5 hours. Not bad at all.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4927
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TURBO TAX Always makes it super easy and streamlined. It gets easier every year even when things on my end get more complicated.
Date published: 2023-03-30
Rated 2 out of 5 by from Premium Too expensive. Too expensive. Too expensive. Too expensive.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent job Kaison Thank you so much. Kaison is amazing. Help helpful!
Date published: 2023-03-30
Rated 5 out of 5 by from It was Great I loved it I wil definitley come back and work withyou all.
Date published: 2023-03-30
Rated 4 out of 5 by from Small Print and Some Questions not address? Some Section have small print difficult to Read and you can't expand it so requiring a magnifying Glass to read some sections! Also After providing the Details on 1099R which some left blank while others have $0.00 which is odd from Investment Company to Investment Company I put what is in each box then Turbo Tax suggests there is Errors? So hard to Be Sure why 1099R's vary from who they get them from and some do not auto send them had to request one when you would think they would be Sent Automatically?
Date published: 2023-03-30
Rated 5 out of 5 by from Es muy bueno Aún poco difícil pero al entender todo bien gracias
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to navigate Very user friendly and also easy to use when amending!
Date published: 2023-03-30
Rated 4 out of 5 by from good , could be better Fair, some part specially IRA/ Roth part could be better..
Date published: 2023-03-30
Rated 1 out of 5 by from gets worse every year No real support for program or filing. Took me over 2 hours to file because of them saying my account had to have a password change then here I sit because the file didn't go through. Said check my internet and it was fine, then back tomorrow.
Date published: 2023-03-30
Rated 4 out of 5 by from Good, still use it even though its pricey I like the software, I appreciate that it carrys over information from year to year, and that's the main reason I haven't switched. Definitly better than Taxact, but probably the free file with the IRS or Dave Ramsey would be good for people who have simpler taxes. For us, we work in the film industry and I usually have at least a dozen w-2s, a handful of 1099s, and investment documents, in at least three states. Its complicated, and Turbotax helps. took me about... 2.5 hours. Not bad at all.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4927