TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is wonderful! TurboTax takes you step-by-step thru state and federal taxes with explanations for your clarification.
Date published: 2023-04-03
Rated 5 out of 5 by from TURBO POWERED MAN OF ONE A real page turner, a late night novel with a surprise ending and all read and completed in under 3 hours. Such a deal. Cliff notes worthy of any great work of non fiction. Easy to read guide to a world of government love. Thanks
Date published: 2023-04-03
Rated 5 out of 5 by from Simple and Easy Easy to use, straightforward. all you have to do is answer the questions
Date published: 2023-04-03
Rated 5 out of 5 by from Turbotax is simple to navigate This is the 1st using Turbotax, was impressed w how easy it was to prep my own taxes. Will definitely use again next yr!
Date published: 2023-04-03
Rated 5 out of 5 by from I've been using for many years Good ease of use and guidance. I like the option of working on the tax return 1-2 hours at a time and then coming right back to where I left off.
Date published: 2023-04-03
Rated 5 out of 5 by from Finally, real tax help I used to use a CPA when I did more deductions and thought I needed to. I use fewer deductions now, so I switched to TurboTax. Wish I'd done so sooner. I could have done those extra deductions at TurboTax, where it costs less and is explained better.
Date published: 2023-04-03
Rated 3 out of 5 by from Turbo Tax upgraded me without explaining WHY! I have been using TurboTax for 6 years on my own and before that as a family. This is the first time I got to a point and I had to contact someone for help because I did not understand what was happening. I was upgraded and I didn't have that explained at the time. The person who assisted me on the phone was REALLY GREAT, but the software should have explained what was happening so I wasn't surprised with additional costs at the end.
Date published: 2023-04-03
Rated 5 out of 5 by from Trust TurboTax I don't have an extremely complicated situation for tax form completion but certainly not easy. TurboTax finds and completes the correct forms with minimal help from me. I've been using TurboTax for 30 years without a problem completing forms or without IRS indicating a problem. I trust TurboTax!
Date published: 2023-04-03
Rated 5 out of 5 by from Easier than expected! I have never done my taxes. My mom told me that TurboTax was the best so I chose to do it this way. Other people said I should have someone do them for me but this was the best way for me!
Date published: 2023-04-03
Rated 4 out of 5 by from Very Easy Really like the process and I am planning on using it again next year.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4917
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is wonderful! TurboTax takes you step-by-step thru state and federal taxes with explanations for your clarification.
Date published: 2023-04-03
Rated 5 out of 5 by from TURBO POWERED MAN OF ONE A real page turner, a late night novel with a surprise ending and all read and completed in under 3 hours. Such a deal. Cliff notes worthy of any great work of non fiction. Easy to read guide to a world of government love. Thanks
Date published: 2023-04-03
Rated 5 out of 5 by from Simple and Easy Easy to use, straightforward. all you have to do is answer the questions
Date published: 2023-04-03
Rated 5 out of 5 by from Turbotax is simple to navigate This is the 1st using Turbotax, was impressed w how easy it was to prep my own taxes. Will definitely use again next yr!
Date published: 2023-04-03
Rated 5 out of 5 by from I've been using for many years Good ease of use and guidance. I like the option of working on the tax return 1-2 hours at a time and then coming right back to where I left off.
Date published: 2023-04-03
Rated 5 out of 5 by from Finally, real tax help I used to use a CPA when I did more deductions and thought I needed to. I use fewer deductions now, so I switched to TurboTax. Wish I'd done so sooner. I could have done those extra deductions at TurboTax, where it costs less and is explained better.
Date published: 2023-04-03
Rated 3 out of 5 by from Turbo Tax upgraded me without explaining WHY! I have been using TurboTax for 6 years on my own and before that as a family. This is the first time I got to a point and I had to contact someone for help because I did not understand what was happening. I was upgraded and I didn't have that explained at the time. The person who assisted me on the phone was REALLY GREAT, but the software should have explained what was happening so I wasn't surprised with additional costs at the end.
Date published: 2023-04-03
Rated 5 out of 5 by from Trust TurboTax I don't have an extremely complicated situation for tax form completion but certainly not easy. TurboTax finds and completes the correct forms with minimal help from me. I've been using TurboTax for 30 years without a problem completing forms or without IRS indicating a problem. I trust TurboTax!
Date published: 2023-04-03
Rated 5 out of 5 by from Easier than expected! I have never done my taxes. My mom told me that TurboTax was the best so I chose to do it this way. Other people said I should have someone do them for me but this was the best way for me!
Date published: 2023-04-03
Rated 4 out of 5 by from Very Easy Really like the process and I am planning on using it again next year.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4917