TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Turbo tax download Glitchy - recommend using online version, during the smart check if there was an error it would crash. though the downloaded version was easier to navigate. Glitchy - downloaded version did provide link to continue online but didnt work said i was not connected to the internet.
Date published: 2023-03-30
Rated 4 out of 5 by from Awesome Easy to use and I can do my taxes from home very convenient
Date published: 2023-03-30
Rated 5 out of 5 by from Great Great and easy.Use it every year. Love it so much.
Date published: 2023-03-30
Rated 5 out of 5 by from I love TURBO TAX! It is so easy to use! Within 30 minutes my taxes were filed!
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax really made this process easier for me. Would use again ty turbo tax for all your help god bless.
Date published: 2023-03-30
Rated 4 out of 5 by from new version of turbo tax i believe each new year turbo tax versions are not always user friendly! no explanation when needed for new changes and how to navigate through it.
Date published: 2023-03-30
Rated 4 out of 5 by from easy to use so far so good, wish to see a sumary of tax with held. also once started to use itemize deduction, tried to change back to use standard deduction, it required me to start all over, which is a pain.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome Excellent turbo tax helpful and easy thank you so much
Date published: 2023-03-30
Rated 1 out of 5 by from Turbo Tax Business not useful for a Trust Turbo Tax Business is not useful for doing a Trust filing. It is a large download so is unstable and un-useable much of the time. I got to one spot where it required me to insert the information for a print out rather than it walking me through each step. It has error notes but they are not always helpful. One says that the amount is wrong--how to fix it? I don't have a clue. This was a total waste of money for me. I still like Turbo Tax for home filing.
Date published: 2023-03-30
Rated 1 out of 5 by from Iowa State TX IA 130 is not done correctly I used TT to complete the Iowa return and noticed it was failing to deduct the MN taxes paid. Had to resort to IA instruction manual and complete the return by hand. I used my "free" state on this return and it was a FAILURE!! makes me wonder how accurate the federal is.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4917
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax download Glitchy - recommend using online version, during the smart check if there was an error it would crash. though the downloaded version was easier to navigate. Glitchy - downloaded version did provide link to continue online but didnt work said i was not connected to the internet.
Date published: 2023-03-30
Rated 4 out of 5 by from Awesome Easy to use and I can do my taxes from home very convenient
Date published: 2023-03-30
Rated 5 out of 5 by from Great Great and easy.Use it every year. Love it so much.
Date published: 2023-03-30
Rated 5 out of 5 by from I love TURBO TAX! It is so easy to use! Within 30 minutes my taxes were filed!
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax really made this process easier for me. Would use again ty turbo tax for all your help god bless.
Date published: 2023-03-30
Rated 4 out of 5 by from new version of turbo tax i believe each new year turbo tax versions are not always user friendly! no explanation when needed for new changes and how to navigate through it.
Date published: 2023-03-30
Rated 4 out of 5 by from easy to use so far so good, wish to see a sumary of tax with held. also once started to use itemize deduction, tried to change back to use standard deduction, it required me to start all over, which is a pain.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome Excellent turbo tax helpful and easy thank you so much
Date published: 2023-03-30
Rated 1 out of 5 by from Turbo Tax Business not useful for a Trust Turbo Tax Business is not useful for doing a Trust filing. It is a large download so is unstable and un-useable much of the time. I got to one spot where it required me to insert the information for a print out rather than it walking me through each step. It has error notes but they are not always helpful. One says that the amount is wrong--how to fix it? I don't have a clue. This was a total waste of money for me. I still like Turbo Tax for home filing.
Date published: 2023-03-30
Rated 1 out of 5 by from Iowa State TX IA 130 is not done correctly I used TT to complete the Iowa return and noticed it was failing to deduct the MN taxes paid. Had to resort to IA instruction manual and complete the return by hand. I used my "free" state on this return and it was a FAILURE!! makes me wonder how accurate the federal is.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4917