TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Program... needs better password support ! Can't complain about the overall program. However, its support for password managers, and the ability to copy-and-paste a password into a password field NEEDS TO BE UPDATED. The world is telling everyone to use totally random passwords, 30-40 characters long, but they won't let us paste that information from a password manager into their fields? I don't know what they were thinking. THIS needs to be FIXED.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is the most accurate and offers I used to always use Tax Act, but one year we needed to report moving some money from our IRA to a Roth and it couldnt be done. I switched to Turbo Tax after checking a few other software apps. Nothing came close to the accuracy of Turbo Tax. It is a little pricey as far as I am concerned, but overall well worth it.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax awesome There the best period they get the job done and are very helpful
Date published: 2023-03-30
Rated 1 out of 5 by from Hidden fees It made me spend all this time filling it out and in the end charged me over 200$ to file. Do not remember agreeing to that early in the process... but it was not worth the time of going and doing it myself. I feel taken advantage of.
Date published: 2023-03-30
Rated 2 out of 5 by from Good product, way too many upsells. I like the product but geez there are SOO many upsells to their higher tiers. They also try to trick you into getting setup with another product that they own as well toward the end of filing taxes. This trickery isn't ok. You have to be skeptical and on guard to catch any product they attempt to guide you to
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax Amazing It was an easy and very informative site. Always a live person available
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tx Rocks So Easy to use.. LOVE the new format using your phone camera... did it in 19 minutes!!
Date published: 2023-03-30
Rated 5 out of 5 by from LOVE, LOVE, LOVE TurboTax! I have been using TurboTax since the early 1990s, It is so easy to use! And can accurately prepare complicated tax returns!
Date published: 2023-03-30
Rated 5 out of 5 by from Amazing experience! I always felt like taxes were something extremely complicated. With Turbotax it's not. Really glad that I finally used this service, and didn't pay ridiculous $400 fee to somebody else to do it for me.
Date published: 2023-03-30
Rated 3 out of 5 by from It works. Was relatively painless. Glad that it was free. Thank you. For your help.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4916
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Program... needs better password support ! Can't complain about the overall program. However, its support for password managers, and the ability to copy-and-paste a password into a password field NEEDS TO BE UPDATED. The world is telling everyone to use totally random passwords, 30-40 characters long, but they won't let us paste that information from a password manager into their fields? I don't know what they were thinking. THIS needs to be FIXED.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is the most accurate and offers I used to always use Tax Act, but one year we needed to report moving some money from our IRA to a Roth and it couldnt be done. I switched to Turbo Tax after checking a few other software apps. Nothing came close to the accuracy of Turbo Tax. It is a little pricey as far as I am concerned, but overall well worth it.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax awesome There the best period they get the job done and are very helpful
Date published: 2023-03-30
Rated 1 out of 5 by from Hidden fees It made me spend all this time filling it out and in the end charged me over 200$ to file. Do not remember agreeing to that early in the process... but it was not worth the time of going and doing it myself. I feel taken advantage of.
Date published: 2023-03-30
Rated 2 out of 5 by from Good product, way too many upsells. I like the product but geez there are SOO many upsells to their higher tiers. They also try to trick you into getting setup with another product that they own as well toward the end of filing taxes. This trickery isn't ok. You have to be skeptical and on guard to catch any product they attempt to guide you to
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax Amazing It was an easy and very informative site. Always a live person available
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tx Rocks So Easy to use.. LOVE the new format using your phone camera... did it in 19 minutes!!
Date published: 2023-03-30
Rated 5 out of 5 by from LOVE, LOVE, LOVE TurboTax! I have been using TurboTax since the early 1990s, It is so easy to use! And can accurately prepare complicated tax returns!
Date published: 2023-03-30
Rated 5 out of 5 by from Amazing experience! I always felt like taxes were something extremely complicated. With Turbotax it's not. Really glad that I finally used this service, and didn't pay ridiculous $400 fee to somebody else to do it for me.
Date published: 2023-03-30
Rated 3 out of 5 by from It works. Was relatively painless. Glad that it was free. Thank you. For your help.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4916