TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to Use and Helpful Tips This is my 8th year using TurboTax and am very pleased with the service. Fast filing and helpful tips to make the process easy and less anxiety filed. I highly recommend.
Date published: 2021-05-17
Rated 3 out of 5 by from easy to use importing w-2's or 1099s did not work - had to manually input data additional state NJ did't allow for electronic filing and explanation was unclear
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use! Absolutely the only way I file my taxes! I have been using this for years.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax Rocks!! The best for taxes. I have used it for the past 3 years and it has been awesome, straight forward and easy to get the help you need. Never returned to a professional once I started using Turbotax
Date published: 2021-05-17
Rated 2 out of 5 by from Difficult to work thru. Not always accurate. Not always accurate according to IRS. Difficult to work thru.
Date published: 2021-05-17
Rated 3 out of 5 by from Way too hard to get it to download I forgot my password from a year ago and had to call Turbo Tax 3 times to finally get ahold of a lady who actually new something
Date published: 2021-05-17
Rated 1 out of 5 by from No solutions Ran into an issue where a deduction was incorrectly being capped at an amount less than what I actually qualified for due to the way TurboTax prompted me to input the information. Called three different times and nobody was able to offer me a solution other than upgrading to the next available package (at a higher cost), so that I could talk to a CPA.
Date published: 2021-05-17
Rated 5 out of 5 by from This is my 4th year using Turbo Tax and I love it! Their side notes are always helpful. I am a house wife, so if I need to step away during filing, it is easy to access again.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy The only issue I ran into was getting last years AGI. I used turbotax but didn't pay for them to keep access to it or somethiNG? I saved it on my computer tho. Over christmas i spilled coffee on my laptop and had to replace the harddrive. that my taxes were on. ONly thing that got these on time was i kept the pin number i used to file with!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Easy. Took longer to install than it did to file the taxes.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 492
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to Use and Helpful Tips This is my 8th year using TurboTax and am very pleased with the service. Fast filing and helpful tips to make the process easy and less anxiety filed. I highly recommend.
Date published: 2021-05-17
Rated 3 out of 5 by from easy to use importing w-2's or 1099s did not work - had to manually input data additional state NJ did't allow for electronic filing and explanation was unclear
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use! Absolutely the only way I file my taxes! I have been using this for years.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax Rocks!! The best for taxes. I have used it for the past 3 years and it has been awesome, straight forward and easy to get the help you need. Never returned to a professional once I started using Turbotax
Date published: 2021-05-17
Rated 2 out of 5 by from Difficult to work thru. Not always accurate. Not always accurate according to IRS. Difficult to work thru.
Date published: 2021-05-17
Rated 3 out of 5 by from Way too hard to get it to download I forgot my password from a year ago and had to call Turbo Tax 3 times to finally get ahold of a lady who actually new something
Date published: 2021-05-17
Rated 1 out of 5 by from No solutions Ran into an issue where a deduction was incorrectly being capped at an amount less than what I actually qualified for due to the way TurboTax prompted me to input the information. Called three different times and nobody was able to offer me a solution other than upgrading to the next available package (at a higher cost), so that I could talk to a CPA.
Date published: 2021-05-17
Rated 5 out of 5 by from This is my 4th year using Turbo Tax and I love it! Their side notes are always helpful. I am a house wife, so if I need to step away during filing, it is easy to access again.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy The only issue I ran into was getting last years AGI. I used turbotax but didn't pay for them to keep access to it or somethiNG? I saved it on my computer tho. Over christmas i spilled coffee on my laptop and had to replace the harddrive. that my taxes were on. ONly thing that got these on time was i kept the pin number i used to file with!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Easy. Took longer to install than it did to file the taxes.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 492