TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Great! Its very easy to use and helpful when I didn't know what to do
Date published: 2023-03-30
Rated 5 out of 5 by from TT is great and improved! Many nice improvements that are helpful this year. BUT TT still does not work at all well with NH state tax return--it states that my dividends are not taxable, true for federal taxes, but not true for NH taxes. So I have to do the NH state tax return by hand using printed forms....
Date published: 2023-03-30
Rated 5 out of 5 by from Great product I am 76 years old and completed to tax documents myself. Easy to use!
Date published: 2023-03-30
Rated 5 out of 5 by from Super beginner friendly I dread doing taxes every year. TurboTax made everything simple and provided necessary information to help me choose the right categories.
Date published: 2023-03-30
Rated 5 out of 5 by from QUICK AND EASY TO USE TO USE SERVICE Easy to use 2nd year i have used and no issues Would recommend for everyone to try
Date published: 2023-03-30
Rated 3 out of 5 by from Rate only fair. Wasnt able to efile, had to mail. I Rate only fair. Wasnt able to efile, had to mail.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy TurboTax Turbo Tax was very easy to use and free to file simple return! :-)
Date published: 2023-03-30
Rated 5 out of 5 by from Do it yourself good guide, you paying the preparer for no reason.
Date published: 2023-03-30
Rated 3 out of 5 by from Got it Done. Some terminalogy is not very clear. Getting to help was faster this year and very helpful. Especially the outside contracted help line with Lauren. She was excellent.
Date published: 2023-03-30
Rated 4 out of 5 by from Great experience with Turbo Tax On the whole, the process was fine, much less taxing (LOL). One hitch: Turbo Tax downloaded files from Fidelity for me, and I had copies. Problem was there seemed to be some overlap/duplication (last year to this?), and I was unable to you about it. I sorted it out, but it took a while.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4907
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great! Its very easy to use and helpful when I didn't know what to do
Date published: 2023-03-30
Rated 5 out of 5 by from TT is great and improved! Many nice improvements that are helpful this year. BUT TT still does not work at all well with NH state tax return--it states that my dividends are not taxable, true for federal taxes, but not true for NH taxes. So I have to do the NH state tax return by hand using printed forms....
Date published: 2023-03-30
Rated 5 out of 5 by from Great product I am 76 years old and completed to tax documents myself. Easy to use!
Date published: 2023-03-30
Rated 5 out of 5 by from Super beginner friendly I dread doing taxes every year. TurboTax made everything simple and provided necessary information to help me choose the right categories.
Date published: 2023-03-30
Rated 5 out of 5 by from QUICK AND EASY TO USE TO USE SERVICE Easy to use 2nd year i have used and no issues Would recommend for everyone to try
Date published: 2023-03-30
Rated 3 out of 5 by from Rate only fair. Wasnt able to efile, had to mail. I Rate only fair. Wasnt able to efile, had to mail.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy TurboTax Turbo Tax was very easy to use and free to file simple return! :-)
Date published: 2023-03-30
Rated 5 out of 5 by from Do it yourself good guide, you paying the preparer for no reason.
Date published: 2023-03-30
Rated 3 out of 5 by from Got it Done. Some terminalogy is not very clear. Getting to help was faster this year and very helpful. Especially the outside contracted help line with Lauren. She was excellent.
Date published: 2023-03-30
Rated 4 out of 5 by from Great experience with Turbo Tax On the whole, the process was fine, much less taxing (LOL). One hitch: Turbo Tax downloaded files from Fidelity for me, and I had copies. Problem was there seemed to be some overlap/duplication (last year to this?), and I was unable to you about it. I sorted it out, but it took a while.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4907