TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use, quick process and very simple Good and quick experience and will use again for future returns.
Date published: 2023-03-31
Rated 5 out of 5 by from Kathy (Turbo Tax Live) is amazing! We had a few questions we could not sort out on our own and the live chat support saved us!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Great I received excellent service from a live TurboTax representative, Michelle. She was very patient and super helpful with me and my concerns. I have been a long time user and will continue forever.
Date published: 2023-03-31
Rated 5 out of 5 by from very satisfied First time doing it alone. It was manageable and felt very comfortable doing it myself.
Date published: 2023-03-31
Rated 4 out of 5 by from Much better Experience than 2021 - The drop down menu for "Save As" takes almost 3 minutes before it will appear after a click. Sure worry that it will dies out on me anytime; no surprise given that my return file is almost 11 MB this year. Good thing everything works out at the end
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is awesome Yes I had Mr. James as my leader through this mess and he did outstanding and had a good attitude through the hole 2 hours and 15 min he went above and beyond for me
Date published: 2023-03-31
Rated 5 out of 5 by from TURBO TAX MAKES IT EASY TO FILE! I love how simple and easy the program is to file my taxes! We have had the easiest time for the past five years with Turbo Tax. I love how it walks you through step by step and ensures that nothing is being missed!
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax makes it easy the product worked fast and easy. It was well designed.
Date published: 2023-03-31
Rated 5 out of 5 by from Easy to follow directions. I have used turbo the last 5 years and find it’s instructions to be very helpful and easy to follow.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Easy to use. Easy to follow steps. I have used for many years
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4892
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use, quick process and very simple Good and quick experience and will use again for future returns.
Date published: 2023-03-31
Rated 5 out of 5 by from Kathy (Turbo Tax Live) is amazing! We had a few questions we could not sort out on our own and the live chat support saved us!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Great I received excellent service from a live TurboTax representative, Michelle. She was very patient and super helpful with me and my concerns. I have been a long time user and will continue forever.
Date published: 2023-03-31
Rated 5 out of 5 by from very satisfied First time doing it alone. It was manageable and felt very comfortable doing it myself.
Date published: 2023-03-31
Rated 4 out of 5 by from Much better Experience than 2021 - The drop down menu for "Save As" takes almost 3 minutes before it will appear after a click. Sure worry that it will dies out on me anytime; no surprise given that my return file is almost 11 MB this year. Good thing everything works out at the end
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is awesome Yes I had Mr. James as my leader through this mess and he did outstanding and had a good attitude through the hole 2 hours and 15 min he went above and beyond for me
Date published: 2023-03-31
Rated 5 out of 5 by from TURBO TAX MAKES IT EASY TO FILE! I love how simple and easy the program is to file my taxes! We have had the easiest time for the past five years with Turbo Tax. I love how it walks you through step by step and ensures that nothing is being missed!
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax makes it easy the product worked fast and easy. It was well designed.
Date published: 2023-03-31
Rated 5 out of 5 by from Easy to follow directions. I have used turbo the last 5 years and find it’s instructions to be very helpful and easy to follow.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Easy to use. Easy to follow steps. I have used for many years
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4892