TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Great app! Was great using this app this year and they helped with any questions I had!
Date published: 2023-03-31
Rated 5 out of 5 by from Love it!!!! I have been using turbotax for several years and it always very easy and simple to get that largest returns and quickly send them....keep up the great work.
Date published: 2023-03-31
Rated 1 out of 5 by from could not put in my employer discount once started Was not able to put in my employer discount on the turbotax service once my return had been started. After spending over an hour on both the chat and the phone customer service. The solution I was given was to scrap my return and start from scratch. They should be able to verify that a discount is warranted and give a discount code to be applied at checkout
Date published: 2023-03-31
Rated 5 out of 5 by from Awesome Its was simple and fast . i never knew i could do it myself.
Date published: 2023-03-31
Rated 5 out of 5 by from Nice I find the software easy and efficient to use. I recommend.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax was good to use Overall turbotax is great with its file import features linking to other financial institutions. I wish I didn't get charged premium price to file just because I made a few dollars in stocks.
Date published: 2023-03-31
Rated 5 out of 5 by from Simple to use! Very easy to use and it was free for me! I even had to make an amendment which was also free! Highly recommended!
Date published: 2023-03-31
Rated 4 out of 5 by from Easy to use Easy to use Tax program. Some narration or a bullet point list of what you need for the section or where you could check off what forms you have like 1099-int to enter to make those sections easier.
Date published: 2023-03-31
Rated 5 out of 5 by from I Love Turbo Tax! Once again Turbo Tax has helped me in every way possible while making the process as easy and stress free as possible I am grateful for the details they have put into this program 😊
Date published: 2023-03-31
Rated 2 out of 5 by from Quick, Easy, But Expensive TurboTax was quick and easy. The new timing feature was helpful, but did underestimate how long it would take. Easy to use, but very expensive for simply entering data into a handful of boxes.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4885
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Great app! Was great using this app this year and they helped with any questions I had!
Date published: 2023-03-31
Rated 5 out of 5 by from Love it!!!! I have been using turbotax for several years and it always very easy and simple to get that largest returns and quickly send them....keep up the great work.
Date published: 2023-03-31
Rated 1 out of 5 by from could not put in my employer discount once started Was not able to put in my employer discount on the turbotax service once my return had been started. After spending over an hour on both the chat and the phone customer service. The solution I was given was to scrap my return and start from scratch. They should be able to verify that a discount is warranted and give a discount code to be applied at checkout
Date published: 2023-03-31
Rated 5 out of 5 by from Awesome Its was simple and fast . i never knew i could do it myself.
Date published: 2023-03-31
Rated 5 out of 5 by from Nice I find the software easy and efficient to use. I recommend.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax was good to use Overall turbotax is great with its file import features linking to other financial institutions. I wish I didn't get charged premium price to file just because I made a few dollars in stocks.
Date published: 2023-03-31
Rated 5 out of 5 by from Simple to use! Very easy to use and it was free for me! I even had to make an amendment which was also free! Highly recommended!
Date published: 2023-03-31
Rated 4 out of 5 by from Easy to use Easy to use Tax program. Some narration or a bullet point list of what you need for the section or where you could check off what forms you have like 1099-int to enter to make those sections easier.
Date published: 2023-03-31
Rated 5 out of 5 by from I Love Turbo Tax! Once again Turbo Tax has helped me in every way possible while making the process as easy and stress free as possible I am grateful for the details they have put into this program 😊
Date published: 2023-03-31
Rated 2 out of 5 by from Quick, Easy, But Expensive TurboTax was quick and easy. The new timing feature was helpful, but did underestimate how long it would take. Easy to use, but very expensive for simply entering data into a handful of boxes.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4885