TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Lt92 from
Great app!
Was great using this app this year and they helped with any questions I had!
Date published: 2023-03-31
Rated 5 out of 5 by
DCoopTX from
Love it!!!!
I have been using turbotax for several years and it always very easy and simple to get that largest returns and quickly send them....keep up the great work.
Date published: 2023-03-31
Rated 1 out of 5 by
HikerRick from
could not put in my employer discount once started
Was not able to put in my employer discount on the turbotax service once my return had been started. After spending over an hour on both the chat and the phone customer service. The solution I was given was to scrap my return and start from scratch. They should be able to verify that a discount is warranted and give a discount code to be applied at checkout
Date published: 2023-03-31
Rated 5 out of 5 by
Shire2004 from
Awesome
Its was simple and fast . i never knew i could do it myself.
Date published: 2023-03-31
Rated 5 out of 5 by
Mccm763 from
Nice
I find the software easy and efficient to use. I recommend.
Date published: 2023-03-31
Rated 4 out of 5 by
Ryan160 from
Turbotax was good to use
Overall turbotax is great with its file import features linking to other financial institutions. I wish I didn't get charged premium price to file just because I made a few dollars in stocks.
Date published: 2023-03-31
Rated 5 out of 5 by
KayPol from
Simple to use!
Very easy to use and it was free for me! I even had to make an amendment which was also free! Highly recommended!
Date published: 2023-03-31
Rated 4 out of 5 by
ly502 from
Easy to use
Easy to use Tax program. Some narration or a bullet point list of what you need for the section or where you could check off what forms you have like 1099-int to enter to make those sections easier.
Date published: 2023-03-31
Rated 5 out of 5 by
ktex3322 from
I Love Turbo Tax!
Once again Turbo Tax has helped me in every way possible while making the process as easy and stress free as possible I am grateful for the details they have put into this program 😊
Date published: 2023-03-31
Rated 2 out of 5 by
Brandon023 from
Quick, Easy, But Expensive
TurboTax was quick and easy. The new timing feature was helpful, but did underestimate how long it would take. Easy to use, but very expensive for simply entering data into a handful of boxes.
All TurboTax® Offerings Reviews - Page 4885
Date published: 2023-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Lt92 from
Great app!
Was great using this app this year and they helped with any questions I had!
Date published: 2023-03-31
Rated 5 out of 5 by
DCoopTX from
Love it!!!!
I have been using turbotax for several years and it always very easy and simple to get that largest returns and quickly send them....keep up the great work.
Date published: 2023-03-31
Rated 1 out of 5 by
HikerRick from
could not put in my employer discount once started
Was not able to put in my employer discount on the turbotax service once my return had been started. After spending over an hour on both the chat and the phone customer service. The solution I was given was to scrap my return and start from scratch. They should be able to verify that a discount is warranted and give a discount code to be applied at checkout
Date published: 2023-03-31
Rated 5 out of 5 by
Shire2004 from
Awesome
Its was simple and fast . i never knew i could do it myself.
Date published: 2023-03-31
Rated 5 out of 5 by
Mccm763 from
Nice
I find the software easy and efficient to use. I recommend.
Date published: 2023-03-31
Rated 4 out of 5 by
Ryan160 from
Turbotax was good to use
Overall turbotax is great with its file import features linking to other financial institutions. I wish I didn't get charged premium price to file just because I made a few dollars in stocks.
Date published: 2023-03-31
Rated 5 out of 5 by
KayPol from
Simple to use!
Very easy to use and it was free for me! I even had to make an amendment which was also free! Highly recommended!
Date published: 2023-03-31
Rated 4 out of 5 by
ly502 from
Easy to use
Easy to use Tax program. Some narration or a bullet point list of what you need for the section or where you could check off what forms you have like 1099-int to enter to make those sections easier.
Date published: 2023-03-31
Rated 5 out of 5 by
ktex3322 from
I Love Turbo Tax!
Once again Turbo Tax has helped me in every way possible while making the process as easy and stress free as possible I am grateful for the details they have put into this program 😊
Date published: 2023-03-31
Rated 2 out of 5 by
Brandon023 from
Quick, Easy, But Expensive
TurboTax was quick and easy. The new timing feature was helpful, but did underestimate how long it would take. Easy to use, but very expensive for simply entering data into a handful of boxes.
All TurboTax® Offerings Reviews - Page 4885
Date published: 2023-03-31