TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 2 out of 5 by
Vlad the fleeced from
Terribly overpriced for basic returns
As a married couple with no assets or children, the price of this simple return is ridiculous. Also spent 45 minutes trying to correct a data mistake caused by the document upload feature and ended up having to re-enter all information manually
Date published: 2023-03-31
Rated 4 out of 5 by
LMB59 from
TurboTax and less usual income sources
Pretty good program, but has a few issues that took too much time to iron out, e.g. it wanted to make passive (interest) income shown on a 1099-MISC into a income from work, i.e. business income. I had to spend too much time searching for how to enter earned income with W-2's and interest income without 1099-INTs when the amount earned was too low for the agencies to issue statements. It copied K-1 limited partnership info from previous year, i.e. it disregarded that I had said I had no K-1's in current year. (I was no longer a member of the LP.)
Date published: 2023-03-31
Rated 5 out of 5 by
SLYGATOR from
NICE EXPERIENCE
First time using Turbo tax, everything was explained and made simple!
Date published: 2023-03-31
Rated 5 out of 5 by
Jjjbbb444 from
TurboTax was awesome easy to do.
I did not have to use a customer service I was able to do TurboTax on my own it was that easy.
Date published: 2023-03-31
Rated 3 out of 5 by
Max54 from
Great product, but very expensive
Very easy to follow, but too expensive, I'm going to try another next year.
Date published: 2023-03-31
Rated 5 out of 5 by
Jack5000 from
TurboTax Succes
TurboTax imported all of our investment data and recorded it correctly on our TaxReturn.
Date published: 2023-03-31
Rated 3 out of 5 by
Katie CKS from
it was ok
Not turbo tax fault I just don't have a good understanding in taxes.
Date published: 2023-03-31
Rated 3 out of 5 by
brad 4421 from
too expensive
was just ok. but too expensive. wont use again. Now they want me to post more to complete and log out.
Date published: 2023-03-31
Rated 2 out of 5 by
cmagan66 from
QBI Carryforward Loss error so lame
You guys made it seem like the 2022 QBI Carryforward Loss programming error was a mistake I had made. It was your mistake. And you never apologized for it. In all of your communications about my returns being rejected, you made it seem like it was my fault. Transparency equals trust!
Date published: 2023-03-31
Rated 5 out of 5 by
Rattlers1887 from
Turbo Tax is the best
I have used Turbo TAX for years, and have been very pleased with the product. That is why I continue to use it year after year.
All TurboTax® Offerings Reviews - Page 4882
Date published: 2023-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Vlad the fleeced from
Terribly overpriced for basic returns
As a married couple with no assets or children, the price of this simple return is ridiculous. Also spent 45 minutes trying to correct a data mistake caused by the document upload feature and ended up having to re-enter all information manually
Date published: 2023-03-31
Rated 4 out of 5 by
LMB59 from
TurboTax and less usual income sources
Pretty good program, but has a few issues that took too much time to iron out, e.g. it wanted to make passive (interest) income shown on a 1099-MISC into a income from work, i.e. business income. I had to spend too much time searching for how to enter earned income with W-2's and interest income without 1099-INTs when the amount earned was too low for the agencies to issue statements. It copied K-1 limited partnership info from previous year, i.e. it disregarded that I had said I had no K-1's in current year. (I was no longer a member of the LP.)
Date published: 2023-03-31
Rated 5 out of 5 by
SLYGATOR from
NICE EXPERIENCE
First time using Turbo tax, everything was explained and made simple!
Date published: 2023-03-31
Rated 5 out of 5 by
Jjjbbb444 from
TurboTax was awesome easy to do.
I did not have to use a customer service I was able to do TurboTax on my own it was that easy.
Date published: 2023-03-31
Rated 3 out of 5 by
Max54 from
Great product, but very expensive
Very easy to follow, but too expensive, I'm going to try another next year.
Date published: 2023-03-31
Rated 5 out of 5 by
Jack5000 from
TurboTax Succes
TurboTax imported all of our investment data and recorded it correctly on our TaxReturn.
Date published: 2023-03-31
Rated 3 out of 5 by
Katie CKS from
it was ok
Not turbo tax fault I just don't have a good understanding in taxes.
Date published: 2023-03-31
Rated 3 out of 5 by
brad 4421 from
too expensive
was just ok. but too expensive. wont use again. Now they want me to post more to complete and log out.
Date published: 2023-03-31
Rated 2 out of 5 by
cmagan66 from
QBI Carryforward Loss error so lame
You guys made it seem like the 2022 QBI Carryforward Loss programming error was a mistake I had made. It was your mistake. And you never apologized for it. In all of your communications about my returns being rejected, you made it seem like it was my fault. Transparency equals trust!
Date published: 2023-03-31
Rated 5 out of 5 by
Rattlers1887 from
Turbo Tax is the best
I have used Turbo TAX for years, and have been very pleased with the product. That is why I continue to use it year after year.
All TurboTax® Offerings Reviews - Page 4882
Date published: 2023-03-31