TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from J Fannon 2022 Tax Year TurboTax Feedback I have used TT for as long as I can remember. This is the first year I was disappointed with it. It erroneously added the Capital Asset form and worksheet when it was not necessary which caused a great deal of delay for me figuring out what was proper. I had to manually delete these forms. Also, the Step-By-Step process did not automatically add Form 1095-A and the associated Form 8962 for the Affordable Care Act for my wife which caused my e-file submission to be initially rejected by the IRS.
Date published: 2023-04-03
Rated 5 out of 5 by from Awesome experience It was quick and smooth, no problems whatsoever, blessed
Date published: 2023-04-03
Rated 5 out of 5 by from So Easy! So easy to do, makes filing taxes easy and painless for a simple return.
Date published: 2023-04-03
Rated 2 out of 5 by from Was supposedly free! Paid 180 to you for a free service.. Won't happen again!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is great!! Very user friendly and gets easier, faster and simpler each year I use it.
Date published: 2023-04-03
Rated 4 out of 5 by from Turbo Tax is Great This product is very intuitive and saves me a 'ton' of time and effort by allowing me to file my income taxes myself. However, the "Alabama state" filing module could benefit by clarifying the purpose of some of the individual entries. (ie - Part IV, Line 4 of the Alabama State Income Tax return / "free text" entries of income reported on federal return).
Date published: 2023-04-03
Rated 5 out of 5 by from easy to use Have used Turbo Tax multiple years. Easy to use.Will continue to use
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is very good I have used Turbo Tax for several years. It is a quality product
Date published: 2023-04-03
Rated 1 out of 5 by from Misleading and sneaking fees My most basic tax return cost more to file through Turbotax than if I used a CPA. Hidden fees and charges were not disclosed prior to filing.
Date published: 2023-04-03
Rated 5 out of 5 by from TUrbo Tax Review Easy to use and straight forward. Will be using again next year.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4873
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from J Fannon 2022 Tax Year TurboTax Feedback I have used TT for as long as I can remember. This is the first year I was disappointed with it. It erroneously added the Capital Asset form and worksheet when it was not necessary which caused a great deal of delay for me figuring out what was proper. I had to manually delete these forms. Also, the Step-By-Step process did not automatically add Form 1095-A and the associated Form 8962 for the Affordable Care Act for my wife which caused my e-file submission to be initially rejected by the IRS.
Date published: 2023-04-03
Rated 5 out of 5 by from Awesome experience It was quick and smooth, no problems whatsoever, blessed
Date published: 2023-04-03
Rated 5 out of 5 by from So Easy! So easy to do, makes filing taxes easy and painless for a simple return.
Date published: 2023-04-03
Rated 2 out of 5 by from Was supposedly free! Paid 180 to you for a free service.. Won't happen again!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is great!! Very user friendly and gets easier, faster and simpler each year I use it.
Date published: 2023-04-03
Rated 4 out of 5 by from Turbo Tax is Great This product is very intuitive and saves me a 'ton' of time and effort by allowing me to file my income taxes myself. However, the "Alabama state" filing module could benefit by clarifying the purpose of some of the individual entries. (ie - Part IV, Line 4 of the Alabama State Income Tax return / "free text" entries of income reported on federal return).
Date published: 2023-04-03
Rated 5 out of 5 by from easy to use Have used Turbo Tax multiple years. Easy to use.Will continue to use
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is very good I have used Turbo Tax for several years. It is a quality product
Date published: 2023-04-03
Rated 1 out of 5 by from Misleading and sneaking fees My most basic tax return cost more to file through Turbotax than if I used a CPA. Hidden fees and charges were not disclosed prior to filing.
Date published: 2023-04-03
Rated 5 out of 5 by from TUrbo Tax Review Easy to use and straight forward. Will be using again next year.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4873