TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Getting less helpful Over the years, I've used turbo tax for my records filing and management. Their quality has steadily declined over the years. Not accurate for states and federal
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo tax It's a good tool. Big chunk taken plus processing fees.
Date published: 2023-03-31
Rated 5 out of 5 by from Best of the Best Greatest and easiest way to file Federal and State tax returns online.. Will recommend TurboTax online service to anyone.
Date published: 2023-03-31
Rated 5 out of 5 by from Pretty Good :) For someone who doesn't really know what they are doing especially when filing taxes, turbotax was definitely useful!
Date published: 2023-03-31
Rated 2 out of 5 by from unnecessary graphics and constant upselling Lack of competition allows a mediocre product to thrive. The "interview" process is a waste of time. Start with uploading all tax forms, program fills in data, check to make sure nothing was missed and SEND. Whole thing should take two hours or less even for investors and landlords
Date published: 2023-03-31
Rated 5 out of 5 by from i LOVE TURBO TAX i made the mistake of filing else where last year. i forgot how easy you guys make it to do it myself. needless to say i wont be making that mistake again
Date published: 2023-03-31
Rated 5 out of 5 by from Michael Tax Return My agent, Devonte W, has done a great job working with me to complete my application.
Date published: 2023-03-31
Rated 4 out of 5 by from 2022 Turbotax Had difficulties with the internet connection to intuit, but was able to wait a day or so and then was able to finish the process.
Date published: 2023-03-31
Rated 4 out of 5 by from Everything was good except one thing TurboTax added the premium charge on my taxes and I made sure not to add anything else other than that I needed. And wouldn't let me remove the charge.
Date published: 2023-03-31
Rated 1 out of 5 by from TurboTax never actually filed file my taxes TurboTax Premium didn't actually file my taxes last year.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4872
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Getting less helpful Over the years, I've used turbo tax for my records filing and management. Their quality has steadily declined over the years. Not accurate for states and federal
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo tax It's a good tool. Big chunk taken plus processing fees.
Date published: 2023-03-31
Rated 5 out of 5 by from Best of the Best Greatest and easiest way to file Federal and State tax returns online.. Will recommend TurboTax online service to anyone.
Date published: 2023-03-31
Rated 5 out of 5 by from Pretty Good :) For someone who doesn't really know what they are doing especially when filing taxes, turbotax was definitely useful!
Date published: 2023-03-31
Rated 2 out of 5 by from unnecessary graphics and constant upselling Lack of competition allows a mediocre product to thrive. The "interview" process is a waste of time. Start with uploading all tax forms, program fills in data, check to make sure nothing was missed and SEND. Whole thing should take two hours or less even for investors and landlords
Date published: 2023-03-31
Rated 5 out of 5 by from i LOVE TURBO TAX i made the mistake of filing else where last year. i forgot how easy you guys make it to do it myself. needless to say i wont be making that mistake again
Date published: 2023-03-31
Rated 5 out of 5 by from Michael Tax Return My agent, Devonte W, has done a great job working with me to complete my application.
Date published: 2023-03-31
Rated 4 out of 5 by from 2022 Turbotax Had difficulties with the internet connection to intuit, but was able to wait a day or so and then was able to finish the process.
Date published: 2023-03-31
Rated 4 out of 5 by from Everything was good except one thing TurboTax added the premium charge on my taxes and I made sure not to add anything else other than that I needed. And wouldn't let me remove the charge.
Date published: 2023-03-31
Rated 1 out of 5 by from TurboTax never actually filed file my taxes TurboTax Premium didn't actually file my taxes last year.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4872