TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 9th year with Turbo Easy to use. Been using Turbo for 9 years and have had very few to no complaints. Plan to continue using Turbo for several more years.
Date published: 2023-03-31
Rated 5 out of 5 by from TURBO TAX IS AWESOME Every year during tax season, I look forward to using TurboTax. It's so convenient for those who have flexible work schedules.
Date published: 2023-03-31
Rated 5 out of 5 by from Great experience Really helpful and fast throughout the whole process
Date published: 2023-03-31
Rated 3 out of 5 by from My dilema I have been using Turbo Tax for years and have been very satisfied. However, i only efiled my federal return because Turbo Yax wants to charge me to efile my state return. According to the package I bought , I'm to get the first state return free. How can I do that
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent program First time using Turbo Tax & I love it. It's a must have if you're doing your own taxes.
Date published: 2023-03-31
Rated 1 out of 5 by from TURBO TAX IS A PAIN, TOO LONG THIS WAS MORE WORK THAN IT WAS WORTH. I COULD HAVE EASILY DONE IT MYSELF IN A FOURTH OF THE TIME IT TOOK ME TO DO IT ON TURBO TAX. I 'VE BEEN DOING IT BY MAIL AND NEXT YEAR I WILL DO IT BY MAIL TO SAVE MY SANITY. IT TOOK 5 HOURS AND YOU EVEN CHARGED ME FOR DRIVING ME NUTS.
Date published: 2023-03-31
Rated 1 out of 5 by from I'm doing something else next year This was a nightmare. Stagnant and repetitive. I've been using TurboTax for at least the past 4 years and it's never taken this long. I'm tired of verifying myself and setting-up/resetting a password every other minute. Doesn't TurboTax have all my information already??? And what's the big selling point? "It's free!" The inconvenient reality: It's not. When every service constantly aims to waste your time, it makes life a waste of time. The least I can do is find a time-waster that wastes less money. Thank you for making things more difficult than they already are.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is easy to use for first-time filers! This is my first year filing for myself and it was very easy nd straight forward. The additional links withing the website answers questions clearly for things I didn't know about.
Date published: 2023-03-31
Rated 5 out of 5 by from Mytax Used for years, satisfied with process and ease of use
Date published: 2023-03-31
Rated 5 out of 5 by from Fast and easy Had an amazing expert help file my return! Had an issue and she found a way to fix it quickly
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 9th year with Turbo Easy to use. Been using Turbo for 9 years and have had very few to no complaints. Plan to continue using Turbo for several more years.
Date published: 2023-03-31
Rated 5 out of 5 by from TURBO TAX IS AWESOME Every year during tax season, I look forward to using TurboTax. It's so convenient for those who have flexible work schedules.
Date published: 2023-03-31
Rated 5 out of 5 by from Great experience Really helpful and fast throughout the whole process
Date published: 2023-03-31
Rated 3 out of 5 by from My dilema I have been using Turbo Tax for years and have been very satisfied. However, i only efiled my federal return because Turbo Yax wants to charge me to efile my state return. According to the package I bought , I'm to get the first state return free. How can I do that
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent program First time using Turbo Tax & I love it. It's a must have if you're doing your own taxes.
Date published: 2023-03-31
Rated 1 out of 5 by from TURBO TAX IS A PAIN, TOO LONG THIS WAS MORE WORK THAN IT WAS WORTH. I COULD HAVE EASILY DONE IT MYSELF IN A FOURTH OF THE TIME IT TOOK ME TO DO IT ON TURBO TAX. I 'VE BEEN DOING IT BY MAIL AND NEXT YEAR I WILL DO IT BY MAIL TO SAVE MY SANITY. IT TOOK 5 HOURS AND YOU EVEN CHARGED ME FOR DRIVING ME NUTS.
Date published: 2023-03-31
Rated 1 out of 5 by from I'm doing something else next year This was a nightmare. Stagnant and repetitive. I've been using TurboTax for at least the past 4 years and it's never taken this long. I'm tired of verifying myself and setting-up/resetting a password every other minute. Doesn't TurboTax have all my information already??? And what's the big selling point? "It's free!" The inconvenient reality: It's not. When every service constantly aims to waste your time, it makes life a waste of time. The least I can do is find a time-waster that wastes less money. Thank you for making things more difficult than they already are.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is easy to use for first-time filers! This is my first year filing for myself and it was very easy nd straight forward. The additional links withing the website answers questions clearly for things I didn't know about.
Date published: 2023-03-31
Rated 5 out of 5 by from Mytax Used for years, satisfied with process and ease of use
Date published: 2023-03-31
Rated 5 out of 5 by from Fast and easy Had an amazing expert help file my return! Had an issue and she found a way to fix it quickly
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4871