TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from Last year a flop I could not locate last years tax return which TurboTax was used to complete. Not a good thing when you update your product and lose last years tax return.
Date published: 2021-05-18
Rated 5 out of 5 by from Pretty solid Site Great experience. Quick and simple. I did a lot of extra clicking through things that would not apply to myself, but I get why they are there
Date published: 2021-05-18
Rated 4 out of 5 by from easy was easy to use and didn't take long. was able to do quickly
Date published: 2021-05-18
Rated 4 out of 5 by from Functional I have used TurboTax for about 10 years. Very good.
Date published: 2021-05-18
Rated 4 out of 5 by from easy does it very easy to follow with guidance and assistance when ever you need it.
Date published: 2021-05-18
Rated 5 out of 5 by from Very quick and easy! Filed on the deadline and was quick and easy to do!
Date published: 2021-05-18
Rated 1 out of 5 by from Worst on I have used in 10yrs. Very bad experience. Turbotax Delux just did not have basically anything right. What use to take me 2hrs to complete taxes, I have well gone past 6hrs. Things were wrong numbers were wrong. It put down that I had a 192,000 medical deductions and could Not get rid of it. I finally had to file an extension I was running out of time and had yet another tax to do for my son. Next year if the same thing happens again. I am done with Turbotax.
Date published: 2021-05-18
Rated 4 out of 5 by from great application nice job and quick.................................
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is #1 I love TurboTax, I use it every year. Would never ever consider going back to an accountant because TurboTax has made it super easy to do it yourself!
Date published: 2021-05-18
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax has come a long way. I can see they take the feedback we share seriously. This entire process from start to finish was much more user-friendly and easy to understand. Every step of the way you have tools that will help you get over any hurdle at any moment. I will never pay a person to do my taxes when I can do it myself right here on Turbo tax. I was amazed at how clear and simple they made it. If I didn't understand something, I could press the help icon and it would let me know my available options. if you still need further clarification you have access to a live representative willing to assist.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 488
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Last year a flop I could not locate last years tax return which TurboTax was used to complete. Not a good thing when you update your product and lose last years tax return.
Date published: 2021-05-18
Rated 5 out of 5 by from Pretty solid Site Great experience. Quick and simple. I did a lot of extra clicking through things that would not apply to myself, but I get why they are there
Date published: 2021-05-18
Rated 4 out of 5 by from easy was easy to use and didn't take long. was able to do quickly
Date published: 2021-05-18
Rated 4 out of 5 by from Functional I have used TurboTax for about 10 years. Very good.
Date published: 2021-05-18
Rated 4 out of 5 by from easy does it very easy to follow with guidance and assistance when ever you need it.
Date published: 2021-05-18
Rated 5 out of 5 by from Very quick and easy! Filed on the deadline and was quick and easy to do!
Date published: 2021-05-18
Rated 1 out of 5 by from Worst on I have used in 10yrs. Very bad experience. Turbotax Delux just did not have basically anything right. What use to take me 2hrs to complete taxes, I have well gone past 6hrs. Things were wrong numbers were wrong. It put down that I had a 192,000 medical deductions and could Not get rid of it. I finally had to file an extension I was running out of time and had yet another tax to do for my son. Next year if the same thing happens again. I am done with Turbotax.
Date published: 2021-05-18
Rated 4 out of 5 by from great application nice job and quick.................................
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is #1 I love TurboTax, I use it every year. Would never ever consider going back to an accountant because TurboTax has made it super easy to do it yourself!
Date published: 2021-05-18
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax has come a long way. I can see they take the feedback we share seriously. This entire process from start to finish was much more user-friendly and easy to understand. Every step of the way you have tools that will help you get over any hurdle at any moment. I will never pay a person to do my taxes when I can do it myself right here on Turbo tax. I was amazed at how clear and simple they made it. If I didn't understand something, I could press the help icon and it would let me know my available options. if you still need further clarification you have access to a live representative willing to assist.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 488