TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very easy and supportive to use My live expert called me on time and was extremely helpful. Her input allowed me to feel confident in the accuracy of my return.
Date published: 2023-03-31
Rated 5 out of 5 by from Super easy and quick! Very user friendly. The program found deductions that I didn't know I could claim!
Date published: 2023-03-31
Rated 5 out of 5 by from Intuitive Program TurboTax does a great job. I was little confused when I went to input carry gains and losses, but realized the program made the adjustments when I uploaded my documents.
Date published: 2023-03-31
Rated 5 out of 5 by from Easy and supportive to use Very user friendly! Appreciate the option for live chat support as well.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use and thorough. Best product I have every used.
Date published: 2023-03-31
Rated 5 out of 5 by from You can do your own taxes I have a complicated return with rentals, oil royalties, partnerships, and a business. TurboTax guides me through step by step. I've occasionally hired an expert to look over my taxes and they are correct.
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax is great iv'e used turbo tax for years and they have always been a great help. thank you turbo tax
Date published: 2023-03-31
Rated 4 out of 5 by from Generally very useful and helpful Helpful electronic tool to navigate federal and state forms. Easy to use and helpful in identifying items that require reconciliation. One ongoing issue every year is a flaw in the transitioning of certain adjustments, such as accrued bond premium and accrued interest on bonds purchased, from the Federal forms to the State forms. To carry these items across from Federal to State forms requires some manual adjustments to how they are input. Online and live help from 5 different Turbo Tax pros did not help to resolve the issue.
Date published: 2023-03-31
Rated 3 out of 5 by from Oversimplified - Can not adequately view progress There used to be more steps, and more visibility that one had completed the steps for entering all sources of income from various institutions. The simplification may include code to ensure that all sources have been reviewed, but I can't see it to have the confidence all sources have been addressed.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax is easy fun and simple, didn't like the hidden fee to process from refund
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4868
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and supportive to use My live expert called me on time and was extremely helpful. Her input allowed me to feel confident in the accuracy of my return.
Date published: 2023-03-31
Rated 5 out of 5 by from Super easy and quick! Very user friendly. The program found deductions that I didn't know I could claim!
Date published: 2023-03-31
Rated 5 out of 5 by from Intuitive Program TurboTax does a great job. I was little confused when I went to input carry gains and losses, but realized the program made the adjustments when I uploaded my documents.
Date published: 2023-03-31
Rated 5 out of 5 by from Easy and supportive to use Very user friendly! Appreciate the option for live chat support as well.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use and thorough. Best product I have every used.
Date published: 2023-03-31
Rated 5 out of 5 by from You can do your own taxes I have a complicated return with rentals, oil royalties, partnerships, and a business. TurboTax guides me through step by step. I've occasionally hired an expert to look over my taxes and they are correct.
Date published: 2023-03-31
Rated 5 out of 5 by from turbo tax is great iv'e used turbo tax for years and they have always been a great help. thank you turbo tax
Date published: 2023-03-31
Rated 4 out of 5 by from Generally very useful and helpful Helpful electronic tool to navigate federal and state forms. Easy to use and helpful in identifying items that require reconciliation. One ongoing issue every year is a flaw in the transitioning of certain adjustments, such as accrued bond premium and accrued interest on bonds purchased, from the Federal forms to the State forms. To carry these items across from Federal to State forms requires some manual adjustments to how they are input. Online and live help from 5 different Turbo Tax pros did not help to resolve the issue.
Date published: 2023-03-31
Rated 3 out of 5 by from Oversimplified - Can not adequately view progress There used to be more steps, and more visibility that one had completed the steps for entering all sources of income from various institutions. The simplification may include code to ensure that all sources have been reviewed, but I can't see it to have the confidence all sources have been addressed.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbotax is easy fun and simple, didn't like the hidden fee to process from refund
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4868