TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is amazing! Easy to use and very helpful with any questions you may have
Date published: 2023-03-31
Rated 5 out of 5 by from Easy for older people to understand and follow easy to click on explanations for help when in doubt
Date published: 2023-03-31
Rated 3 out of 5 by from Make changes To expensive, for not getting anything back. Should have a way to go back and pay for the basic , lowest offer.
Date published: 2023-03-31
Rated 1 out of 5 by from To many ads and to pushy with max, Next year I will not use this service again. Even though I am paying over a hundred dollars, three times I had to reject max, twice I had to reject turbo tax using and selling my data and then incrediously the default return option is to a third party. STOP WITH ALL THE ADDS. We are paying for the service and it is not even cheap any more. PLEASE STOP PLEASE STOP PLEASE STOP WITH ALL THE ADDS AND LET ME JUST USE YOUR PRODUCT AS AGREED UPON
Date published: 2023-03-31
Rated 5 out of 5 by from Smooth sailing, year after year Been using TurboTax Home & Business since 2013. Once you get it set up, every year after that just goes so smoothly. We were "randomly" audited as a small business several years back. At one point in the process the agent asked me how I calculated taxes on our investments. I said, "I let TurboTax import everything directly from the financial institution, and it calculated for me". End of discussion. She had no more questions. That was a huge relief!
Date published: 2023-03-31
Rated 4 out of 5 by from Quick and easy I have been using turbo tax for years. Each tax season, Turbo tax is easy to follow, and makes tax season a bit less hectic.
Date published: 2023-03-31
Rated 5 out of 5 by from turbox is excellent have used it for many years and I would not change to another service
Date published: 2023-03-31
Rated 4 out of 5 by from It's not Free i understood that Turbo Tax. Was a free program, this is not true. I'm already on a fixed income and you are charging $157. of my little $614. I'm am not impressed.
Date published: 2023-03-31
Rated 4 out of 5 by from TurboTax is very easy to use. I feel confident my 2022 tax return is correct because I used TurboTax.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is to do yourself but still cost money This is my first time using TurboTax its quite easy but we had some technical error, my end or their end...it doesn't matter, it took almost 6 hours to file it. 3 days of waiting...if i recommend to people? sure, if you have question, they have chat box. You guys should file your own taxes to be honest, be educated, Saves money.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4862
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is amazing! Easy to use and very helpful with any questions you may have
Date published: 2023-03-31
Rated 5 out of 5 by from Easy for older people to understand and follow easy to click on explanations for help when in doubt
Date published: 2023-03-31
Rated 3 out of 5 by from Make changes To expensive, for not getting anything back. Should have a way to go back and pay for the basic , lowest offer.
Date published: 2023-03-31
Rated 1 out of 5 by from To many ads and to pushy with max, Next year I will not use this service again. Even though I am paying over a hundred dollars, three times I had to reject max, twice I had to reject turbo tax using and selling my data and then incrediously the default return option is to a third party. STOP WITH ALL THE ADDS. We are paying for the service and it is not even cheap any more. PLEASE STOP PLEASE STOP PLEASE STOP WITH ALL THE ADDS AND LET ME JUST USE YOUR PRODUCT AS AGREED UPON
Date published: 2023-03-31
Rated 5 out of 5 by from Smooth sailing, year after year Been using TurboTax Home & Business since 2013. Once you get it set up, every year after that just goes so smoothly. We were "randomly" audited as a small business several years back. At one point in the process the agent asked me how I calculated taxes on our investments. I said, "I let TurboTax import everything directly from the financial institution, and it calculated for me". End of discussion. She had no more questions. That was a huge relief!
Date published: 2023-03-31
Rated 4 out of 5 by from Quick and easy I have been using turbo tax for years. Each tax season, Turbo tax is easy to follow, and makes tax season a bit less hectic.
Date published: 2023-03-31
Rated 5 out of 5 by from turbox is excellent have used it for many years and I would not change to another service
Date published: 2023-03-31
Rated 4 out of 5 by from It's not Free i understood that Turbo Tax. Was a free program, this is not true. I'm already on a fixed income and you are charging $157. of my little $614. I'm am not impressed.
Date published: 2023-03-31
Rated 4 out of 5 by from TurboTax is very easy to use. I feel confident my 2022 tax return is correct because I used TurboTax.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is to do yourself but still cost money This is my first time using TurboTax its quite easy but we had some technical error, my end or their end...it doesn't matter, it took almost 6 hours to file it. 3 days of waiting...if i recommend to people? sure, if you have question, they have chat box. You guys should file your own taxes to be honest, be educated, Saves money.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4862