TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax made it easy Explanations were spot on. Liked the timer and having last years info available.
Date published: 2023-04-04
Rated 5 out of 5 by from Very easy to use Turbo Tax helped me every step of the way. I opted to not use a life expert, but the information provided was easy to understand.
Date published: 2023-04-04
Rated 5 out of 5 by from Amazing and easy to use I love how easy to use turbo tax and how they correct you if you make any mistakes or if something doesn't look right. I also like how easy it is to get someone to talk to you on the phone if you have any questions.
Date published: 2023-04-04
Rated 3 out of 5 by from EXPENSIVE and no options other than Premium TurboTax. What to say? Helpful, but also EXPENSIVE, and I was disappointed there were portions that didn't work when I paid over $100 for it. 1) It wouldn't let me select any options other than the Premium and up versions, which were at least $100 and above. 2) There were sections that said "Don't know? Click here" which were greeted with "oops this section doesn't work! We know and are working on it." If I'm paying over $100 for a feature, it'd better work?!?!
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax Business 2022 Positive 1: Made it easier to file by quickly filing out forms. Positive 2: Call in Support was excellent. Stayed with me to get answers to questions Negative 1: Can not link financial partners to upload data as you can with Premier edition Negative 2: Chat room/ online support not very knowledgeable about TTax Business. A coupe of questions answered incorrectly, example was told TTax Home and Business would handle a 1041. It could not, an extra expense I did not need..
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo Tax Online Is Expensive Not too bad. I have used Turbo Tax for many years. It is getting more expensive year after year.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Works for Me Easy to use. Easy to file. I would recommend this software package to just about anyone because it's virtually idiot-proof.
Date published: 2023-04-04
Rated 5 out of 5 by from Another easy filing year The platform was easy to use and provided me with all my tax needs.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax-Great! My experience was GReat... they have made lots of good improvements.
Date published: 2023-04-04
Rated 5 out of 5 by from Very easy-Turbo Tax! I found the experts to be very helpful when calling Turbo Tax for assistance. Thank you so much!!!
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4854
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax made it easy Explanations were spot on. Liked the timer and having last years info available.
Date published: 2023-04-04
Rated 5 out of 5 by from Very easy to use Turbo Tax helped me every step of the way. I opted to not use a life expert, but the information provided was easy to understand.
Date published: 2023-04-04
Rated 5 out of 5 by from Amazing and easy to use I love how easy to use turbo tax and how they correct you if you make any mistakes or if something doesn't look right. I also like how easy it is to get someone to talk to you on the phone if you have any questions.
Date published: 2023-04-04
Rated 3 out of 5 by from EXPENSIVE and no options other than Premium TurboTax. What to say? Helpful, but also EXPENSIVE, and I was disappointed there were portions that didn't work when I paid over $100 for it. 1) It wouldn't let me select any options other than the Premium and up versions, which were at least $100 and above. 2) There were sections that said "Don't know? Click here" which were greeted with "oops this section doesn't work! We know and are working on it." If I'm paying over $100 for a feature, it'd better work?!?!
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax Business 2022 Positive 1: Made it easier to file by quickly filing out forms. Positive 2: Call in Support was excellent. Stayed with me to get answers to questions Negative 1: Can not link financial partners to upload data as you can with Premier edition Negative 2: Chat room/ online support not very knowledgeable about TTax Business. A coupe of questions answered incorrectly, example was told TTax Home and Business would handle a 1041. It could not, an extra expense I did not need..
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo Tax Online Is Expensive Not too bad. I have used Turbo Tax for many years. It is getting more expensive year after year.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Works for Me Easy to use. Easy to file. I would recommend this software package to just about anyone because it's virtually idiot-proof.
Date published: 2023-04-04
Rated 5 out of 5 by from Another easy filing year The platform was easy to use and provided me with all my tax needs.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax-Great! My experience was GReat... they have made lots of good improvements.
Date published: 2023-04-04
Rated 5 out of 5 by from Very easy-Turbo Tax! I found the experts to be very helpful when calling Turbo Tax for assistance. Thank you so much!!!
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4854