TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Great Was great! really enjoyed it. Can't say enough to fill out this form.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo tax is easy and fast Very easy and fast site I would recommend this to anyone
Date published: 2023-04-03
Rated 1 out of 5 by from Forced to use Premier The 1099 automatic module is clumsy and difficult to use At the end I was forced to un Se TurboTax premier. The message said this was required since I had A K1 but I did not have a K1
Date published: 2023-04-03
Rated 1 out of 5 by from Reduced quality of service and software Hit with a $45 fee to e file. Could not even login or reset password after 4 tries on two different days. Called 800 support and was disconnected while waiting to talk to an operator about the repeated "We have hit a snag" web page. Printed and filed via US Mail. You have serious problems with Turbo Tax. Software loops. Requires long delays in updates on lap top. Probably my last year with Turbo Tax.
Date published: 2023-04-03
Rated 5 out of 5 by from Another successful filing Multi year client. Like that it brings in prior year information for reminders and comparison. Takes care of all math.
Date published: 2023-04-03
Rated 1 out of 5 by from Charged even though didn't need to file state tax I was first charged to file state tax while what I "owed" was shown as $1. After making a payment to turbo tax I was shown that I did not need to file state taxes. I guess I shouldn't have bothered filing state tax if I only "owed" $1, but I didn't know any better. Thanks for taking my money turbo tax.
Date published: 2023-04-03
Rated 5 out of 5 by from Year 3 doing it myself - I'm getting better at it The walk-through is great. Every year I feel more confident, but I still pay the extra service guarantee. Even with that extra fee, it's a lot cheaper than having to sit at the computer with H&R Block and have them enter my enter information.
Date published: 2023-04-03
Rated 4 out of 5 by from thank you easy to navigate, simple, quick, and very little hassle
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax helps me get the taxes done quickly. TurboTax keeps up with changes in state and federal tax laws and keeps me from missing out on tax deductions.
Date published: 2023-04-03
Rated 3 out of 5 by from Turbo Tax website advertises free, i chose the free end of it , confused most for the time, still had to pay $100 and didnt get any form of assistance.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4849
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Was great! really enjoyed it. Can't say enough to fill out this form.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo tax is easy and fast Very easy and fast site I would recommend this to anyone
Date published: 2023-04-03
Rated 1 out of 5 by from Forced to use Premier The 1099 automatic module is clumsy and difficult to use At the end I was forced to un Se TurboTax premier. The message said this was required since I had A K1 but I did not have a K1
Date published: 2023-04-03
Rated 1 out of 5 by from Reduced quality of service and software Hit with a $45 fee to e file. Could not even login or reset password after 4 tries on two different days. Called 800 support and was disconnected while waiting to talk to an operator about the repeated "We have hit a snag" web page. Printed and filed via US Mail. You have serious problems with Turbo Tax. Software loops. Requires long delays in updates on lap top. Probably my last year with Turbo Tax.
Date published: 2023-04-03
Rated 5 out of 5 by from Another successful filing Multi year client. Like that it brings in prior year information for reminders and comparison. Takes care of all math.
Date published: 2023-04-03
Rated 1 out of 5 by from Charged even though didn't need to file state tax I was first charged to file state tax while what I "owed" was shown as $1. After making a payment to turbo tax I was shown that I did not need to file state taxes. I guess I shouldn't have bothered filing state tax if I only "owed" $1, but I didn't know any better. Thanks for taking my money turbo tax.
Date published: 2023-04-03
Rated 5 out of 5 by from Year 3 doing it myself - I'm getting better at it The walk-through is great. Every year I feel more confident, but I still pay the extra service guarantee. Even with that extra fee, it's a lot cheaper than having to sit at the computer with H&R Block and have them enter my enter information.
Date published: 2023-04-03
Rated 4 out of 5 by from thank you easy to navigate, simple, quick, and very little hassle
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax helps me get the taxes done quickly. TurboTax keeps up with changes in state and federal tax laws and keeps me from missing out on tax deductions.
Date published: 2023-04-03
Rated 3 out of 5 by from Turbo Tax website advertises free, i chose the free end of it , confused most for the time, still had to pay $100 and didnt get any form of assistance.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4849